scsambrook Posted September 19, 2012 Share #1 Posted September 19, 2012 Advertisement (gone after registration) I see that DPReview has published an interview with Jesko von Oeynhausen of Leica Camera ( Photokina 2012 - Interview: Jesko von Oeynhausen of Leica: Digital Photography Review ): He was asked "Older film Leicas have lifespans stretching into the decades - do you think the same is true of the new digital M models? If someone buys an M today, will they still be using it in 60 years time?" to which he replied I hope so, yes. It's harder than it was with fully mechanical cameras, but this is a unique selling point, I hope, of Leica cameras, that they are an investment, a product that you can have for your lifetime. I don't know how difficult it might be in twenty years to find batteries for these cameras, for example, but we will do everything possible. It's very important for us. For example, we had a problem with M8 displays, that we couldn't repair or replace anymore. In that case, we exchanged those customers' cameras for M9s. Even after the end of the guarantee period, we do not leave you alone if something like that happens. Nice to know that, eh? -------------------------------------------------------------------------------- Link to post Share on other sites More sharing options...
Advertisement Posted September 19, 2012 Posted September 19, 2012 Hi scsambrook, Take a look here Good news for M8 owners?. I'm sure you'll find what you were looking for!
oronet commander Posted September 19, 2012 Share #2 Posted September 19, 2012 As far as I know, M8s were not exchanged for M9s, but owners were offered discounted M9s. A little misleading, isn't it? Link to post Share on other sites More sharing options...
Guest Posted September 19, 2012 Share #3 Posted September 19, 2012 I see that DPReview has published an interview with Jesko von Oeynhausen of Leica Camera ( Photokina 2012 - Interview: Jesko von Oeynhausen of Leica: Digital Photography Review ): He was asked "Older film Leicas have lifespans stretching into the decades - do you think the same is true of the new digital M models? If someone buys an M today, will they still be using it in 60 years time?" to which he repliede I hope so, yes. It's harder than it was with fully mechanical cameras, but this is a unique selling point, I hope, of Leica cameras, that they are an investment, a product that you can have for your lifetime. I don't know how difficult it might be in twenty years to find batteries for these cameras, for example, but we will do everything possible. It's very important for us. For example, we had a problem with M8 displays, that we couldn't repair or replace anymore. In that case, we exchanged those customers' cameras for M9s. Even after the end of the guarantee period, we do not leave you alone if something like that happens. Nice to know that, eh? -------------------------------------------------------------------------------- ! The question: "How exactly do you exchange them?" would have come from a journalist. Why would dpreview employ one? Well, at least there was a question about 60 years prospects and the second Leica product manager we hear about is very optimistic for the next 20 years. Which one of the two product managers is in charge of the M8? Stefan Daniel or Jesko von Oeyenhausen? Maybe there will be more specific questions and more clear answers at the Photokina. Link to post Share on other sites More sharing options...
kdriceman Posted September 19, 2012 Share #4 Posted September 19, 2012 "we exchanged those customers cameras with M9s"... He left out only one minor detail...it should have read "we exchanged those customers cameras.... Plus a few thousand dollars... With M9s". Link to post Share on other sites More sharing options...
stuny Posted September 19, 2012 Share #5 Posted September 19, 2012 Well, the M-E is a bit less expensive.... Link to post Share on other sites More sharing options...
kdriceman Posted September 19, 2012 Share #6 Posted September 19, 2012 I suppose the exchange is the best solution and it is only a matter of the exchange rate or credit, but the quote is a bit misleading. Link to post Share on other sites More sharing options...
iedei Posted September 19, 2012 Share #7 Posted September 19, 2012 Advertisement (gone after registration) yeah that quote is a misrepresentation. so did somebody from these forums ask any Leica people about the LCD situation at Photokina? I know it had been added into the 'question bank'.....look forward to hearing anything more about the situation? last i spoke to the Leica US repair dept, they said "very few" cases of lcd failure have ever reached them. Link to post Share on other sites More sharing options...
jaapv Posted September 19, 2012 Share #8 Posted September 19, 2012 I guess that one will come up at the Q&A. Link to post Share on other sites More sharing options...
earleygallery Posted September 20, 2012 Share #9 Posted September 20, 2012 That's like BMW saying, buy a car from us, drive it for a few years and when you're fed up with it, we'll exchange it for a new one, and you can have any BMW you want! Link to post Share on other sites More sharing options...
bocaburger Posted September 20, 2012 Share #10 Posted September 20, 2012 That's like BMW saying, buy a car from us, drive it for a few years and when you're fed up with it, we'll exchange it for a new one, and you can have any BMW you want! James, in the US if BMW told people 3 years out they could no longer get some part that was essential to the car's operation, the terms of resolution of the inevitable class-action lawsuit might very well entail something quite similar to what you said. Link to post Share on other sites More sharing options...
tobey bilek Posted October 4, 2012 Share #11 Posted October 4, 2012 I know from 1980 the policy has been if an item could not be repaired, then it it could be exchanged for a discounted current item. They did manage to find someone who could repair DMR batteries. Link to post Share on other sites More sharing options...
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