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Leica passport length query


mobeyone

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In general, limiting an offer to a country's residents, be it a lottery supermarket offer or a camera guaranty, is highly doubtful under EU law, which determines that the citizens of other EU member states may not have lesser rights than the citizens of the state in question. It is just that nobody has bothered yet to fight this issue through to the highest European court, which would cost years and an amazing amount of money.

 

 

Anyway, the loophole is glaringly clear. The restriction applies to the original buyer and the Passport has unlimited transferability. My next purchase will be by Patricia's cousin who lives in Bristol and he will sell the equipment on to me as soon as the Passport is in....

 

...Jaap, as an addendum to my previous post, I would strongly advise you to look very closely into the terms governing transferability of the Passport. It is clear quite that, not unlike most businesses in these trying times, Leica Camera UK is currently tightening its belt. It would therefore not be totally unreasonable to expect UK residency to be made a requirement for *all* Passport registrations, including transfers to subsequent owners within the period of validity.

 

The loophole was there for a reason, and the times they are a-changing.

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  • 4 weeks later...

I am still waiting for my Leica passport (an extended form of warranty) for my new Summicron lens purchased in UK this spring. After purchase and my application, the UK Leica agent has changed their rules. Now you must have a residence in UK to get the Leica passport. I am not living in UK.

 

The Leica agent in UK should perhaps start studing EU consumer rights. It is not allowed to discriminate customers living in other countries according to new EU-rules.

 

At the EU home-page (EU - Buying services in another EU country - Your Europe) it is clearly stated that all customers should be treated equal. People living in other countries should be given same deals as residents in UK.

 

I will now contact the UK Leica agent again and give them a last chance to issue a passport. If the they will not follow EU-rules, I guess that I will use EU consumer centre and legal proceedings to make them change their minds.

 

I am surprised that the local agent of a company like Leica is not following EU-rules and that they are not familiar with consumer rights. This behavior is something you would expect from "business-men" selling used cars, not a serious company with prestige camera brand.

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In general, limiting an offer to a country's residents, be it a lottery supermarket offer or a camera guaranty, is highly doubtful under EU law, which determines that the citizens of other EU member states may not have lesser rights than the citizens of the state in question. It is just that nobody has bothered yet to fight this issue through to the highest European court, which would cost years and an amazing amount of money.

.

 

Off topic but in Scotland places at Scottish universities are funded by the Scottish government for Scotland residents and other EU residents but not for the English.

I suspect that this will be challenged under EU law.

 

Jeff

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...At the EU home-page (EU - Buying services in another EU country - Your Europe) it is clearly stated that all customers should be treated equal. People living in other countries should be given same deals as residents in UK...

Consumer law is not my speciality by far (maritime law) but i would advise you to consult a British colleague as the EU directive (http://tinyurl.com/3pxsk3k, page 12, § 90) which this page is referring to does not apply to « Contractual relations between the provider and the client ». We are in a matter of contractual, not mandatory warranty here. My feeling is Leica UK is at liberty to offer its Passport warranty to UK buyers only, provided this limitation is clearly stated in the papers you've received though. But again this is not my speciality so take what i say with a pinch of salt.

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  • 2 weeks later...

Today I finally got my passport in the mail. So now I also have the extended warranty for my new M-Summicron 50 mm lens, although I am not living in UK.

 

Earlier this week Leica UK has sent me an email in which they say that they "have decided to make an exception and allow your passport to continue"...

 

I guess that the support given here at Leica Forum has some influence in their decision. Thanks to all of you!

 

Forums like this really helps us consumers! Thanks again!:o

 

 

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