jaapv Posted June 20, 2010 Share #181 Posted June 20, 2010 Advertisement (gone after registration) No apology needed- let him who never got a virus on his pc throw the first stone Link to post Share on other sites More sharing options...
Advertisement Posted June 20, 2010 Posted June 20, 2010 Hi jaapv, Take a look here Faulty M9 Returned... This is my letter to Leica. I'm sure you'll find what you were looking for!
Snapper UK Posted June 21, 2010 Author Share #182 Posted June 21, 2010 So.. picked up my M9 from my dealer on Friday. I was immediately struck that Leica had made a very good job of giving it a cosmetic clean-up. Other than a little brass coming thru on the corners it looked as new. Without doubt the camera is a lot better than it ever has been. Every SD card I have tried works faultlessly, including cards that never worked previously. I am just happy that I can now get on with using the camera without any qualms or concerns. Link to post Share on other sites More sharing options...
vanhulsenbeek Posted June 21, 2010 Share #183 Posted June 21, 2010 Cool! What did the repair bill say? Link to post Share on other sites More sharing options...
wolfloid Posted June 21, 2010 Share #184 Posted June 21, 2010 Hoppyman, if you cared to look at the context of those remarks, you would have seen that they were all in response to harsh remarks made by others to other forum members. Usually made to those where I detect an automatic defense mechanism towards their cameras and the company that makes them. I stand by my original post, above; there are times when there is a sanctimonious tone here, an almost reverential deference to things Leica, which strikes me sometimes as sychophantic. My above response was to a tone of mobbing towards the OP. I notice you did not respond directly to its content, only to looking for evidence to discredit what I said, by selectively quoting other posts - a very underhand approach. Clearly, what I said must have got under your skin for you to take so much to troll through my posts. To those of you that claim 'troll' - grow up. It is a difference of opinion that you happen to not like. As for my comments about Leica, all were made with clear supporting evidence and example. You may not see things in the same light, but really, are you so childish as to think a company like Leica can't stand up for itself. I thought this was a forum for sharing thoughts and experience, not a fan club. Link to post Share on other sites More sharing options...
jonoslack Posted June 21, 2010 Share #185 Posted June 21, 2010 So.. picked up my M9 from my dealer on Friday. I was immediately struck that Leica had made a very good job of giving it a cosmetic clean-up. Other than a little brass coming thru on the corners it looked as new.Without doubt the camera is a lot better than it ever has been. Every SD card I have tried works faultlessly, including cards that never worked previously. I am just happy that I can now get on with using the camera without any qualms or concerns. HI There Sam Congratulations - let's hope it really does work properly now. 10 days is not perfect . . . . but perhaps it isn't a catastrophe either. GOOD LUCK! Link to post Share on other sites More sharing options...
hoppyman Posted June 21, 2010 Share #186 Posted June 21, 2010 Wolfloid all of your posts (that I quoted directly from) are available for other members to read, so that people can make up their own minds. Nothing underhand about quoting from you if you think that they are reasonable. There is a large difference between holding different opinions and attitudes and using emotive and provocative language when you disagree. If much of the forum sees your posts as I do you may find that they won't engage you at all. You can assess that for yourself. More important is that the OP now has his camera back working well and is very pleased. Link to post Share on other sites More sharing options...
hoppyman Posted June 21, 2010 Share #187 Posted June 21, 2010 Advertisement (gone after registration) Sam that is great news that you have reported. Your original warranty period would now be extended on the entire camera for a further twelve months also. I hope that your camera serves you flawlessly now and you get superb results from it. Link to post Share on other sites More sharing options...
pico Posted June 21, 2010 Share #188 Posted June 21, 2010 With all the posts here about defective M9 cameras, regarding basic functions and especially focusing issues, I know that I will neither purchase one nor recommend one. Why does this poor quality happen after so many decades of good manufacture? Leica has to answer that. Link to post Share on other sites More sharing options...
bill Posted June 21, 2010 Share #189 Posted June 21, 2010 Why does this poor quality happen after so many decades of good manufacture? Leica has to answer that. You are not serious... --o-0-o-- As to the OP, I am delighted that you have a happy ending; I am also frankly not surprised; a little patience and a little faith does not go unrewarded. Leica does it's best for it's customers. What it does NOT do is mismanage their expectations by overpromising in cases such as these. The fact that you have had your camera returned in a condition that is better than it left you is testament to that. Enjoy. Regards, Bill Link to post Share on other sites More sharing options...
Rick Posted June 22, 2010 Share #190 Posted June 22, 2010 Sam - Imagine that, they fixed it. Just like that. Congratulations! And, it seems that they also have accomplished to "preserve (your) trust in the Leica brand and restore faith in the M9." They did act as I expected and the Forum trust once again has been restored, until next time. Link to post Share on other sites More sharing options...
wattsy Posted June 22, 2010 Share #191 Posted June 22, 2010 Your original warranty period would now be extended on the entire camera for a further twelve months also. Why? Link to post Share on other sites More sharing options...
andybarton Posted June 22, 2010 Share #192 Posted June 22, 2010 Leica offer an extended warranty when cameras are returned to them. They did with my old M7. Link to post Share on other sites More sharing options...
Clandrel Posted June 22, 2010 Share #193 Posted June 22, 2010 With all the posts here about defective M9 cameras, regarding basic functions and especially focusing issues, I know that I will neither purchase one nor recommend one. Why does this poor quality happen after so many decades of good manufacture? Leica has to answer that. Seriously? There are thousands of M9s out there, and you will not buy one because of a few problems on this forum? I bet, if you go into a Canon or Nikon forum, they have the same stories about faulty cameras. /c Link to post Share on other sites More sharing options...
jaapv Posted June 22, 2010 Share #194 Posted June 22, 2010 I thought this was a forum for sharing thoughts and experience, not a fan club.For sharing thoughts - yes, for venting abuse - no. Link to post Share on other sites More sharing options...
hoppyman Posted June 22, 2010 Share #195 Posted June 22, 2010 Leica offer an extended warranty when cameras are returned to them. They did with my old M7. And on my M8 on upgrade also. Additional warranty certificate returned with the camera. According to Stefan Daniel in one of the interviews that has long been Leica Camera's policy. Link to post Share on other sites More sharing options...
johnwolf Posted June 22, 2010 Share #196 Posted June 22, 2010 ...I bet, if you go into a Canon or Nikon forum, they have the same stories about faulty cameras. /c I'll take that bet. I visit a couple Canon and m4/3 forums, and the griping about failures is much less. Probably not that the hardware is any less faulty, but there is something about Leica that elicits intense scrutiny and reaction. It also could have something to do with the faster service of these firms. John Link to post Share on other sites More sharing options...
jaapv Posted June 22, 2010 Share #197 Posted June 22, 2010 Google: leica failure 385.000 hits nikon failure: 8.080.000 hits canon failure: 2.230.000 hits Link to post Share on other sites More sharing options...
andyb Posted June 22, 2010 Share #198 Posted June 22, 2010 Google:leica failure 385.000 hits nikon failure: 8.080.000 hits canon failure: 2.230.000 hits ...but don't forget that for every Leica cam, there are probably 20 or more (and that's a very conservative estimate) Nikon and Canon products on the market. Andreas Link to post Share on other sites More sharing options...
jaapv Posted June 22, 2010 Share #199 Posted June 22, 2010 I never said it was scientific Link to post Share on other sites More sharing options...
AlanG Posted June 22, 2010 Share #200 Posted June 22, 2010 Google:leica failure 385.000 hits nikon failure: 8.080.000 hits canon failure: 2.230.000 hits Did you read anything after doing these searches? The very first item returned from a "Canon Failure search" was: "Britain's got talent - DUCK CANON failure" Very few on the first page had anything to do with Canon cameras. "Leica failure" also returned a lot of things other than M8, M9 and lens issues. You can't rely on Google search return stats for any kind of conclusion. I went to page 10 and the "failures" were all over the place. Such as failure to download printer driver, website connection failures, etc. Keep in mind that Canon makes a lot higher quantity and more types of cameras than Leica and also makes a lot of other things besides cameras. Then there are other meanings to the word "Canon." From page 17 "A failure of Canon to exercise or enforce any right or provision of these Terms and Conditions." From page 19..."Canon. Value for Diocesan Priests. Implication. Consequences of Failure." From page 10 of "Nikon failure" search..."Unfortunately, the Nikon EM and its later offshoots (FG, FG-20) proved to be a sales and marketing failure for Nikon." and..."Nikon Metrology offers examination and measurement services for the inspection of ... failure analysis and the assembly inspection of complex mechanisms. ..." Very few posts had anything to do with failure of pro cameras or lenses. Most were just a co-incidence that the two words were near each other. So much for that Google hit rate. Some other typical examples: "My parents own a canon digital camera and they have been using it for more than three years without ANY failure. It was an easy choice to go with Canon. ..." "Feb 25, 2010 ... "Using a Canon 5d Mk2, a 15second exposure at ISO6400 is equivalent to how ... Reciprocal failure won't be an issue - I'm not using film. ... uk.answers.yahoo.com/question/index?qid... -" "Lithium-ion 1150mAh 3.7V CB-2LXE battery for Canon CB-2LXE comes with 1 year warranty. ... failure to do so can significantly shorten the battery's life. ..." So clearly this is not the way to compare the failure rate of specific cameras. I went to DPReview and looked through the Nikon D3-D1/D700 forum and didn't find many complaints by 4 pages in. (Only some complaints about fogging of the LCD cover on the D3 and one guy complaining about some noise in his zoom lens that otherwise works fine.) I'm sure Nikon and Canon cameras and lenses break but I don't see the same types of recurring consistent issues that are reported here. However, I haven't done a scientific study either. This rental house has done a statistical analysis of lens failures: http://www.lensrentals.com/news/2009.05.17/lens-repair-data-30 Link to post Share on other sites More sharing options...
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