dante alighieri Posted January 5, 2010 Share #1 Posted January 5, 2010 Advertisement (gone after registration) I've got C.O. with my Leica M8 bought in 2007. Now, whenever I try to open the program, I'm requested to insert my "LE key", otherwise the program don't start. Till now, I haven't met any problem.Can you explain the reason for it or tell me how to resolve the problem? Thank you. Dante Link to post Share on other sites More sharing options...
Advertisement Posted January 5, 2010 Posted January 5, 2010 Hi dante alighieri, Take a look here Opening Capture One. I'm sure you'll find what you were looking for!
Tom Johnston Posted January 5, 2010 Share #2 Posted January 5, 2010 has it opened before? have you changed computers? are you the original owner of the camera? the key is valid for the original purchaser of the camera and is non tranferrable according to c1 support. they are very responsive and helpful to questions. Link to post Share on other sites More sharing options...
h00ligan Posted January 6, 2010 Share #3 Posted January 6, 2010 I just offered a suggestion of a fix for another poster in the post processing forum. They haven't responded to my fix - but give it a shot. http://www.l-camera-forum.com/leica-forum/digital-post-processing-forum/111278-capture-one-registration-problem.html "Assuming you are on a Mac. Close the program. Go into your preferences folder (user folder / library / preferences) Find capture one preferences - com.phaseone.catureone.LSSSharedFileList.plist come.phaseone.captureone.plist Throw them away restart program and register again. This is based on version 4 - the file names may be different for version 3, inside the preferences folder you can do a search for capture and throw away any relevant files - just make sure the program is not running. If that doesn't work, download appzapper trial - drag program to appzapper, throw away related files, reinstall." Link to post Share on other sites More sharing options...
Ronazle Posted January 6, 2010 Share #4 Posted January 6, 2010 Dante, You are not alone, many people are caught up with a 31 Dec expiration. According to the NY Capture One people it is some code carried over from pre-Y2K work - yes, I know the copyright was 2006, I am just repeating.By the way my computer is a PC. It happened with my LE 3.7 on the 31st of Dec. Phase One NY gave me three fixes: do nothing except set the date back on my computer or wait til they rewrite the program or download version 4.8.3 which they assured me would work with my key. I did so and all is well except I had to cope with a very different version of C1, but it does quite a bit more and (for what it is worth), will work with an M9 also. I suggest you try to download and activate 4.8.3 with your key and if it does not work call C1 or make a case on-line. Hope this helps, regards, ron Link to post Share on other sites More sharing options...
dante alighieri Posted January 6, 2010 Author Share #5 Posted January 6, 2010 Thank you, Ronazle, for your suggestion. I'll try, and God help me! Link to post Share on other sites More sharing options...
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