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Capture One CD causes fatal error


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I have recently bought a Leica D-Lux 4 and wanted to install the Capture One software, but got the blue screen of death and a fatal error causing the PC to restart. I've got XP SP3.

Anyone else having the same trouble? Any solution?

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Is is necessary to perform the activation of Capture One with the version that comes on the CD supplied with the camera? If not, it might be better to download the latest version from Phase One and install it.

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Sounds like a cyclic redundancy error or something like that. Either the disc image is bad, or your CD / DVD device is flaky, or both. It's nothing to do with Capture One per se.

 

I would download the program from Phase One and use the serial number that came with the CD (if it's on the cover).

 

I suppose if that doesn't work you could ask them for a replacement disc, but I'd be checking out my hardware as well...

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Yup, checked out my hardware. Disconnected the laptop from the docking station and it installed fine. Obviously a hardware conflict. Now it works fine I hope.

No to discovering what it can do. Anyone got any fast tips and tricks?

Cheers

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