Evad1962 Posted October 30, 2008 Share #1 Posted October 30, 2008 Advertisement (gone after registration) Hi folks I'm hoping someone here can help - my PS CS3 program is currently refusing to save both Tiff & jpg files when I go to close them. I get a 'cannot save the file due to a program error' message almost every time. Occasionally if I persist for long enough, the program eventually saves the file ie: on the 12th attempt or similar. Haven't tried converting and saving as a PSD file but i suspect the result would be the same. As you can guess, this is extremely time-consuming and frustrating. Anybody got any poss. solutions? Thanks in advance, Dave Link to post Share on other sites More sharing options...
Advertisement Posted October 30, 2008 Posted October 30, 2008 Hi Evad1962, Take a look here PS CS3 won't save files..HELP!!. I'm sure you'll find what you were looking for!
andybarton Posted October 30, 2008 Share #2 Posted October 30, 2008 Which operating system? How much ram and HD space do you have? Link to post Share on other sites More sharing options...
cbretteville Posted October 30, 2008 Share #3 Posted October 30, 2008 I'm guessing Windows. I get thos form time to time. My solution is to save the file to a different directory then move it to where it should be. Annoying as h**l, but at least I get it saved. Cheers, -Carl Link to post Share on other sites More sharing options...
Evad1962 Posted October 31, 2008 Author Share #4 Posted October 31, 2008 Thanks Carl & Andy - yes, I'm on windows Vista with about 94GB available on the hard drive and 2GB of Ram. Carl, I tried your technique and that seems to work although it obviously involves an extra step. Any other ideas would be most welcome. Cheers Link to post Share on other sites More sharing options...
cbretteville Posted October 31, 2008 Share #5 Posted October 31, 2008 Dave, I haven't had a chance to experiment and work out what the root cause of the problem is yet. Could be a glitch is CS3. I'll see if I can get some testing done the next time it happens, monitoring the file system activity should give a hint. - Carl Link to post Share on other sites More sharing options...
cbretteville Posted October 31, 2008 Share #6 Posted October 31, 2008 Dave, Being me I just couldn't leave this alone, here is something to try. Set up you anti-virus to exclude the folder structure you keep you images in and the photoshop temp file(s). The last one might take a bit of digging to figure out, but it depends on your scratch disk setup. It will default to C: and that is probably where your temp folder is too. On my system I had it in "C:\Documents and Settings\xxxxxx\Local Settings\Temp" where xxxxx is my login name. So I would add "C:\Documents and Settings\xxxxx\Local Settings\Temp\photoshop*.*" to my AV's exclude list. Note that excluding the entire temp directory is not adviseable from a security standpoint. If you have checked off more than one disk or one that doesn't hold your temp folder Photoshop will place the scratch file in the root directory of the drive. I'm using e: as my scratch drive so I added "e:\photoshop*.*" to my AV's exclude list. This seems to work, haven't done extesive tests yet, but initial results are promising. Cheers, - Carl Link to post Share on other sites More sharing options...
Evad1962 Posted November 2, 2008 Author Share #7 Posted November 2, 2008 Advertisement (gone after registration) Carl Thanks very much for that advice - I'll try it out as soon as I can discover how to configure my McAfee anti-virus to that detailed level...sounds promising tho'. Cheers Dave Link to post Share on other sites More sharing options...
dpattinson Posted November 3, 2008 Share #8 Posted November 3, 2008 I have had issues with CS3 saving files back into the directory that I'd opened them from. My solution has been to push my converted tiff files into a separate directory, I open them from there in CS3, do my edits and then save the photoshop file in a different directory. I believe that CS3 creates some temporary file in the original directory which interferes with it's ability to write the new file. Whether you renamed the file before or after changing the file type in the 'save as' dialog seemed to make a difference sometimes too. I'm not entirely sure this is the problem you're having, but since adopting this workflow I've not had any problem saving files. 1. process DNG file into TIFF and save in ..\converted files\ 2. open TIFF in CS3 and do edits 3. save as PSD or JPEG in ..\worked shots\some folder\ Link to post Share on other sites More sharing options...
jaapv Posted November 7, 2008 Share #9 Posted November 7, 2008 It doesn 't happen to me, but I am on XP. Might it be a Vista thing? Link to post Share on other sites More sharing options...
wparsonsgisnet Posted November 7, 2008 Share #10 Posted November 7, 2008 This happens to me occasionally, so I'm going to try Carl's suggestion. The problem always goes away after a reboot. Stoopid windoze. Link to post Share on other sites More sharing options...
Shootist Posted November 7, 2008 Share #11 Posted November 7, 2008 I've been using CS3 since it came out and have never had a problem with saving any file to disk and it always selects the current/same folder as the file is already in to do the save. The only problem I've had is with trying to save 16bit files as JPEG's, can't be done. You need to first convert them to 8bit for the JPEG option to even show up. This is on XP Pro SP2 with 2GB RAM and a Core2Duo 2.4Ghz CPU overclocked to 3.3Ghz, and OC'ing the RAM and the BUS speed at the same time. Link to post Share on other sites More sharing options...
jaapv Posted November 7, 2008 Share #12 Posted November 7, 2008 I've been using CS3 since it came out and have never had a problem with saving any file to disk and it always selects the current/same folder as the file is already in to do the save. Which is pretty darn annoying imho. I always have to navigate to the right folder. Now if it would just default to that one on each subsequent save..... Link to post Share on other sites More sharing options...
dpattinson Posted November 7, 2008 Share #13 Posted November 7, 2008 The only problem I've had is with trying to save 16bit files as JPEG's, can't be done. You need to first convert them to 8bit for the JPEG option to even show up. I recorded an action to handle that for posting to flickr. I resize, apply sRGB and convert to 8 bit. I haven't figured out how to make it prompt me for a filename when I save though. Link to post Share on other sites More sharing options...
pgk Posted November 7, 2008 Share #14 Posted November 7, 2008 I get a 'cannot save the file due to a program error' message almost every time. I got a similar message on one of my Macs when running CS2. The question is "why are you getting such a message?" and my answer was finally that it was down to both corrupted system and Adobe files. The solution was a clean reinstall of everything and so far..... so good. My suspicion is that problems occurred due to an overfull hard drive..... Link to post Share on other sites More sharing options...
Shootist Posted November 7, 2008 Share #15 Posted November 7, 2008 Which is pretty darn annoying imho. I always have to navigate to the right folder. Now if it would just default to that one on each subsequent save..... Well I like to keep all files from each days shooting in the same folder. Whether they are DNG's PSD's or JPEG's. That way I know what I've already processed to whatever format or multiple formats. If I started saving files to different folders, like one for DNG's another for PSD's and a third for JPEG, when I browse my DNG files I'd have no idea if I already process that image and to what format. Yes I use Bridge mainly and even if I got use to using LR 2 I'd still want the converted file in the same folder. Link to post Share on other sites More sharing options...
Shootist Posted November 7, 2008 Share #16 Posted November 7, 2008 I recorded an action to handle that for posting to flickr. I resize, apply sRGB and convert to 8 bit. I haven't figured out how to make it prompt me for a filename when I save though. In the action you either put a check mark or remove the check mark in the box to the left of save. That way it will always prompt you for a file name. Link to post Share on other sites More sharing options...
jaapv Posted November 7, 2008 Share #17 Posted November 7, 2008 Well I like to keep all files from each days shooting in the same folder. Whether they are DNG's PSD's or JPEG's. That way I know what I've already processed to whatever format or multiple formats.If I started saving files to different folders, like one for DNG's another for PSD's and a third for JPEG, when I browse my DNG files I'd have no idea if I already process that image and to what format. Yes I use Bridge mainly and even if I got use to using LR 2 I'd still want the converted file in the same folder. Wel, it would still do that, but for those that have their final version in a different folder, like I do for printing, it would remember that one. But it is pie in the sky anyway Link to post Share on other sites More sharing options...
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