carylwithay Posted June 16, 2008 Share #1 Posted June 16, 2008 Advertisement (gone after registration) I have never been able to open private messages. I get a notice that I have one and when i go to the PM area, it now says I have no unread messages. Even when it says I have one, I cannot open it. I have tried downloading it but still no message. I use a Mac . Any suggestions? Caryl Link to post Share on other sites More sharing options...
Advertisement Posted June 16, 2008 Posted June 16, 2008 Hi carylwithay, Take a look here unaable to open Private messages. I'm sure you'll find what you were looking for!
andybarton Posted June 16, 2008 Share #2 Posted June 16, 2008 Have you ANY messages shown in your PM area at all? In the "Inbox" or "Sent" sections? If so, you will need to delete them to free up space for new ones. You can save them first as text or csv files. (I use a Mac, btw, so it's not a "Mac" thing) Link to post Share on other sites More sharing options...
carylwithay Posted June 16, 2008 Author Share #3 Posted June 16, 2008 Andy, it says I have 3 stored. i keep clicking on the empty button but those three never leave. Those are the only messages. I cannot delete them and I cannot open new ones. It now says I have no new ones and no unread ones but I got an email saying I had a message. I do not save messages so there are none in any folders....I do not have any folders that I know of. Caryl . Link to post Share on other sites More sharing options...
andybarton Posted June 16, 2008 Share #4 Posted June 16, 2008 Have you checked the boxes on the right hand siode before going to the bottom and choosing "Delete" from the drop down box? (I'll do you a screen shot when I get home) Don't forget the "Sent" section too. Link to post Share on other sites More sharing options...
andybarton Posted June 16, 2008 Share #5 Posted June 16, 2008 Highlight the ones you want to Delete [attach]91587[/attach] Link to post Share on other sites More sharing options...
andybarton Posted June 16, 2008 Share #6 Posted June 16, 2008 Then choose "Delete" and click "Go" [ATTACH]91588[/ATTACH] Link to post Share on other sites More sharing options...
carylwithay Posted June 16, 2008 Author Share #7 Posted June 16, 2008 Advertisement (gone after registration) Andy, I do appreciate your help but I do not have any lists of messages nor do I have any boxes. All I have is what I am attaching. Caryl Link to post Share on other sites More sharing options...
imported_peter_m Posted June 17, 2008 Share #8 Posted June 17, 2008 Caryl, Use the drop down menu to navigate to the folder that has messages in it. Peter Link to post Share on other sites More sharing options...
carylwithay Posted June 17, 2008 Author Share #9 Posted June 17, 2008 Honestly, I tried. I tried everything. I am fairly competant with computers but I cannot get anything to open . I have tried 3 different browsers and NG.Last year I did get some messages but no more. Caryl Link to post Share on other sites More sharing options...
imported_peter_m Posted June 17, 2008 Share #10 Posted June 17, 2008 Sent items are empty as well.......... that is a strange one, maybe send a mail to Andreas might be some glitch in the board. Peter Link to post Share on other sites More sharing options...
carylwithay Posted June 17, 2008 Author Share #11 Posted June 17, 2008 How do I reach Andreas? Caryl Link to post Share on other sites More sharing options...
imported_peter_m Posted June 17, 2008 Share #12 Posted June 17, 2008 Trough here should work Admin Peter Link to post Share on other sites More sharing options...
andybarton Posted June 17, 2008 Share #13 Posted June 17, 2008 I have "reported" this thread. Andreas will get an email. Link to post Share on other sites More sharing options...
LUF Admin Posted June 17, 2008 Share #14 Posted June 17, 2008 I think I have it fixed now - very strange phenomenom... There were two accounts with the same username "carylwithay". Hopefully it works now! Best regards Andreas Link to post Share on other sites More sharing options...
carylwithay Posted June 17, 2008 Author Share #15 Posted June 17, 2008 Andreas fixed it. Thank you , Andreas. Caryl Link to post Share on other sites More sharing options...
carylwithay Posted June 17, 2008 Author Share #16 Posted June 17, 2008 Andreas fixed it. Thank you , Andreas. I think I still have 2 identical accounts, which was the problem, because I just sent this message and it did not appear here. Caryl Link to post Share on other sites More sharing options...
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