Just found out my Leica Q2 M cannot be repaired

[Aretha Sha]

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Leica New Jersey just sent me an email that my Leica Q2M has water damage and can not be repaired.  I do not understand since I was careful with it in heavy rain, but it did receive some light rain while traveling in Scotland in Septemberand they can’t repair it

I feel so shocked. It cannot be turned on or used. Is there any other independent repair shop I can get better advice from ?I’m kind of disappointed in six weeks with them and such a little feedback back from them. I sent it in into Leica New Jersey at the end of October and just received word.  Please advise if I can get a second opinion for this wonderful camera. Sharon 

[jaapv]

Sorry to hear this. Any camera with moisture damage is irreparable because of corrosion which is progressive and will attack multiple parts. It does not have to be caused by rain or immersion, internal condensation is just as bad or even worse  

If your camera is acclimated to stagnant humid air and you take it into a significantly colder environment you have a good chance of killing it. It will likely be a slow death too and you wouldn’t have noticed at the time. Corrosion takes time to build up and short out the innards. 
 

It does not come under guarantee but insurance may cover the costs. 

[darylgo]

When NJ returns less than optimum results I send the item to Germany.  My experience is with lenses, one experience with a Q3 required I specifically point out step by step the issue to the nice folks in NJ when it was obvious. 

It helps to have an advocate, my dealer Leica LA sends the item(s) to NJ.  I request Germany repairs once NJ has had a try.  Good luck.  

[satijntje]

I always had thought that the Q2 was weather proof sealed for shooting in normal outside rain
But an IP52 class seems rather not sufficient to use the camera in light rain.

The Leica website says:
*Ingress Protection, class 52: Protected against dust in damaging quantities. Protected against dripping water when body is tilted at 15°.

I would ship the Q2 to Wetzlar and describe what happened and see if they can make you an offer that is more then nothing…..

Very sorry to read this but wishing you good luck and pls keep us updated if anything changes.


The Q3 has the same IP52 weather proof classification. 
SL2 and SL3 are better and are classified as IP54

[P1505]

This is worrying. Can your insurance cover it?

[Markey]

As a Q3 owner that is of some concern . 

Hope you find a solution .

[jaapv]

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7 hours ago, satijntje said:

I always had thought that the Q2 was weather proof sealed for shooting in normal outside rain
But an IP52 class seems rather not sufficient to use the camera in light rain.

The Leica website says:
*Ingress Protection, class 52: Protected against dust in damaging quantities. Protected against dripping water when body is tilted at 15°.

I would ship the Q2 to Wetzlar and describe what happened and see if they can make you an offer that is more then nothing…..

Very sorry to read this but wishing you good luck and pls keep us updated if anything changes.


The Q3 has the same IP52 weather proof classification. 
SL2 and SL3 are better and are classified as IP54

No camera is weatherproof except the XU and other cameras designed for underwater. That would take at least IP68 like your iPhone. And even that sometimes fails because of internal condensation. Diving housings like EWA use Silicagel packs. That is the reason that no camera maker guarantees moisture damage. But many insurance companies regard it as damage by an outside agent. 
Leica is, in general, pretty good in this respect due to their build quality. The official IP ratings are normally exceeded, with luck an SL can survive a dunking, the M series is pretty well protected, microphones are watertight, etc. 
And Leica can be generous sometimes.