M11-D not saving images

[summicron75]

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Couple weeks ago I was going through some shots I had taken and a few were missing. I checked on internal and sd card but they simply weren’t there.  I assumed that perhaps I had forgot to turn on the camera and left it at that. A week before 7 or 8 shots out of 50 were imported upside down into LR and I thought that was odd. Yesterday I took maybe 30 portrait shots. The only images I took all day. Settings are set up to record to both card and internal storage. This morning I went to download them and got the message “sd card empty”. Nothing on internal either. These were important shots. And they were simply not recorded to the camera. 
cannot believe it. I am gutted. I don’t suppose anybody has any ideas?

come on leica. This is absolutely crazy…

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[hjddd]

maybe they are working on the firmware 2.5.0……quality of insanity 

[summicron75]

Am visiting London so took it into Leica Mayfair. They had no idea what the issue was. I lost an entire shoot from yesterday and their only solution is to “try shooting DNG only and save to SD first”. Incredible. 

[Derbyshire Man]

There's something wrong with your camera is my guess, I don't think that's going to be a firmware issue. Not seen this before on here or on the beta group. 
 

What happens if you take the SD card out and record to internal?

Edited February 5 by Derbyshire Man

[SiggiGun]

vor 3 Stunden schrieb summicron75:

Couple weeks ago I was going through some shots I had taken and a few were missing. I checked on internal and sd card but they simply weren’t there.  I assumed that perhaps I had forgot to turn on the camera and left it at that. A week before 7 or 8 shots out of 50 were imported upside down into LR and I thought that was odd. Yesterday I took maybe 30 portrait shots. The only images I took all day. Settings are set up to record to both card and internal storage. This morning I went to download them and got the message “sd card empty”. Nothing on internal either. These were important shots. And they were simply not recorded to the camera. 
cannot believe it. I am gutted. I don’t suppose anybody has any ideas?

come on leica. This is absolutely crazy…

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[_leicaguru]

3 hours ago, summicron75 said:

Couple weeks ago I was going through some shots I had taken and a few were missing. I checked on internal and sd card but they simply weren’t there.  I assumed that perhaps I had forgot to turn on the camera and left it at that. A week before 7 or 8 shots out of 50 were imported upside down into LR and I thought that was odd. Yesterday I took maybe 30 portrait shots. The only images I took all day. Settings are set up to record to both card and internal storage. This morning I went to download them and got the message “sd card empty”. Nothing on internal either. These were important shots. And they were simply not recorded to the camera. 
cannot believe it. I am gutted. I don’t suppose anybody has any ideas?

come on leica. This is absolutely crazy…

When I take the first few shots I check the exposure and confirm I'm good. The benefits of having an LCD. I'm not sure why people like the D cameras. It's a gimmick that really just makes everything more difficult for a digital camera. 

I really would consider getting out of the D game. On top of being an M11 it's a D without a screen. You can't see any of the errors or issues. You will see all the issues with M11 not saving or having issues saving photos in this forum. It's everywhere. 

Edited February 5 by _leicaguru

[LocalHero1953]

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Is the behaviour now permanent? i.e. will it not now save any images? Or was it just the portrait shoot (plus a few others previously).

Have you checked your SD card (not write-protected), and tried another? I know it should have recorded internally anyway, but a faulty SD card might have triggered some other buggy behaviour.

It's no help to you now, I know, but I agree with the comment about using a MD for a critical shoot for a third party: it's tying one hand behind your back not to be able to check progress. I can understand why some want to use a MD for the reduced-to-basics sense (though it's not for me - I need all the help I can get), but I would be nervous if I couldn't check progress for an important shoot.

[Derbyshire Man]

1 hour ago, _leicaguru said:

When I take the first few shots I check the exposure and confirm I'm good. The benefits of having an LCD. I'm not sure why people like the D cameras. It's a gimmick that really just makes everything more difficult for a digital camera. 

I really would consider getting out of the D game. On top of being an M11 it's a D without a screen. You can't see any of the errors or issues. You will see all the issues with M11 not saving or having issues saving photos in this forum. It's everywhere. 

The D isn't a gimmick, it makes it more like a film experience, where I do agree with you is that one should consider whether one really wants that or not. With the latest firmware (beta) it seems bullet proof. I've just taken 1500 shots across three M variants and given it the hardest time using all of the techniques that previously caused issues and they've been faultless. I love my M11D but I wouldn't use it for something super mission critical, as you say, if it's a one time only job checking on the LCD is the reason why there aren't many fashion photographers/product photographers routinely using film! Even when they were they'd often use a polaroid back to ensure everything was right. The OP has just experienced the old fashioned joy of a film camera where the film is miss-loaded so I suppose nothing could be more realistic than that.

There's something very wrong with the OPs camera however, this is not the episodic behaviour that was happening in the past. It needs looking at and fixing/replacing.

 

[summicron75]

No idea what to do to be honest. Took a couple hundred photos today and all present and correct. 
I suppose use the SL system for critical stuff and the M when it’s not major if something goes missing. 
what an absurd compromise to have to make…

[charlesphoto99]

3 hours ago, _leicaguru said:

When I take the first few shots I check the exposure and confirm I'm good. The benefits of having an LCD. I'm not sure why people like the D cameras. It's a gimmick that really just makes everything more difficult for a digital camera. 

I really would consider getting out of the D game. On top of being an M11 it's a D without a screen. You can't see any of the errors or issues. You will see all the issues with M11 not saving or having issues saving photos in this forum. It's everywhere. 

Seriously. The D is great if one wants to run around pretending to be Cartier-Bresson or something, but for any sort of 'critical' use one is just setting themselves up for potential failure (either within the camera, or the lighting, exposure, etc etc).  If one was to shoot with a D in such a scenario, best to check the card on a laptop before, during and/or after to make sure. I recall from the film days the occasional non-latch of the film at the beginning of the roll when in a hurry, and getting to 36 plus exposures and realizing that the rewind knob is not spinning along...

[Mahesh]

1 hour ago, Derbyshire Man said:

The D isn't a gimmick, it makes it more like a film experience, where I do agree with you is that one should consider whether one really wants that or not. With the latest firmware (beta) it seems bullet proof. I've just taken 1500 shots across three M variants and given it the hardest time using all of the techniques that previously caused issues and they've been faultless. I love my M11D but I wouldn't use it for something super mission critical, as you say, if it's a one time only job checking on the LCD is the reason why there aren't many fashion photographers/product photographers routinely using film! Even when they were they'd often use a polaroid back to ensure everything was right. The OP has just experienced the old fashioned joy of a film camera where the film is miss-loaded so I suppose nothing could be more realistic than that.

There's something very wrong with the OPs camera however, this is not the episodic behaviour that was happening in the past. It needs looking at and fixing/replacing.

 

It is a gimmick in a way, because it does not make it a film camera in the end. At least the film will record some image, unless you got the exposure completely wrong. In this case, you don't know what the buggy M11 is doing, unless you open the app, and then what happens to the film experience?

If you want the film like experience, you could just cover up the screen by having that leather case, or turning it off. 

- I am putting a counter argument to you, though I would love to have a D model and I almost did buy one and I still get tempted- not necessarily for a film camera experience but just for the quirkiness of it all and being different. 

[Mahesh]

1 hour ago, summicron75 said:

No idea what to do to be honest. Took a couple hundred photos today and all present and correct. 
I suppose use the SL system for critical stuff and the M when it’s not major if something goes missing. 
what an absurd compromise to have to make…

Return if you are in the return period.

If not, contact Leica and ask them to provide a replacement saying this is not acceptable and it is not fit for the purpose it is sold for, (if in the UK) quote the Consumer Rights Act 2015, section 10.

If you need some support / refund, join "Which" legal service if you are in the UK and take their advice.  

Edited February 5 by Mahesh
details added

[summicron75]

I think I will ask for a replacement. I got it week of release but this is clearly a little dodgy and a replacement seems fair. Fingers crossed. 

[Steve Ash]

Ensure to get a new SD Card dedicated for this camera only. Always format in the camera after formatting on another computer. This is to ensure you do not have an issue with your SD card.

 

[Derbyshire Man]

19 minutes ago, Steve Ash said:

Ensure to get a new SD Card dedicated for this camera only. Always format in the camera after formatting on another computer. This is to ensure you do not have an issue with your SD card.

 

This is fair, hence my suggestion to remove the card entirely and try with internal only.

[Derbyshire Man]

50 minutes ago, Mahesh said:

It is a gimmick in a way, because it does not make it a film camera in the end. At least the film will record some image, unless you got the exposure completely wrong. In this case, you don't know what the buggy M11 is doing, unless you open the app, and then what happens to the film experience?

If you want the film like experience, you could just cover up the screen by having that leather case, or turning it off. 

- I am putting a counter argument to you, though I would love to have a D model and I almost did buy one and I still get tempted- not necessarily for a film camera experience but just for the quirkiness of it all and being different. 

I suppose it depends on your definition of gimmick; here's one

something that is not serious or of real value that is used to attract people's attention or interest temporarily, especially to make them buy something:

I don't think that fits at all. The whole M range is about driving a way of working and interacting with the camera, the M11D is simply a variation on that.

And my final point is that on the latest beta version of the software the camera doesn't seem buggy at all, no point in making forward looking decisions on what was in the past.

 

Edited February 5 by Derbyshire Man

[BradS]

It's not a bug, it is a very clever feature. All part of that "film like experience".

It simulates that film experience where the lab screws up the processing of a 36 exposure roll. 

Ah, the Zen like bliss of using film!  enjoy! 

Edited February 5 by BradS

[Derbyshire Man]

Agreed, it's all too realistic.

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[Stevejack]

11 hours ago, _leicaguru said:

When I take the first few shots I check the exposure and confirm I'm good. The benefits of having an LCD. I'm not sure why people like the D cameras. It's a gimmick that really just makes everything more difficult for a digital camera. 

I really would consider getting out of the D game. On top of being an M11 it's a D without a screen. You can't see any of the errors or issues. You will see all the issues with M11 not saving or having issues saving photos in this forum. It's everywhere. 

Not entirely true, my M11M used to lose the occasional photo but it was always related to an eventual lockup event. The problem was that I didn't know I had missed the shot because the camera seemed to be functioning perfectly, so I was taking photos right up until the eventual lockup would occur, but some images prior to the lockup were just never recorded. I can forgive an issue where I *know* immediately if I've missed the shot because the camera is locked up. I can't forgive an issue where I have no idea that I didn't get the shot because the camera is still happily taking photos, but just not recording them.
 So even with the screen I was losing images - though nothing as severe as what happened to @summicron75

 

Edited February 5 by Stevejack

[JimmyCheng]

I had the exact same issue the other day with my M11 and I posted here. Most ppl thought it was the SD card. But I am still not too sure as the SD card now works perfectly still on my other cameras. If you want more detail you can refer to my post. But in short, it happend with the update to the latest firmware, and I am using SD card only. 

Edited February 5 by JimmyCheng