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47 minutes ago, BruceRH said:

The SL2-S I just received this week from B&H has a manufacture date from November of 2023. The seal on the outer box was intact. 

 

7 minutes ago, hellobrandonscott said:

Just received a new one. October 2023. 👏🏼

Mine received a few weeks ago was Jan 2024. Still smelled quite fresh.

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Thanks again for the replies especially from those reporting the recent deliveries. Glad to see one reported with a 2024 manufacture date. Mine was also from BH and they've been good at setting up the return but also insisting that only 2023's remain.

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3 hours ago, jaapv said:

Which is not the SL2S…

It still shares same issue.
I had it, shutter problem related system error.

And I am not the only one in thread with Leica SL2S


 

 

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3 hours ago, jaapv said:

Which is not the SL2S…

So, if I was OP, I would return the camera immediately and get a real new one.

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How can a failure during the life of the camera be described as failing quality control?
I am sure that the cameras were working perfectly when they were dispatched. It is an error that may happen during the  life of some cameras but there is no way of predicting which one. One camera had 400.000 exposures... And Leica specific? They source their shutters from the same manufacturer as most other camera makers, electronic parts from various makers etc. 
Sealed or unsealed, about the same risk I would say. 

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OH btw, follow up on that shutter issue quoted above that I had with one of my SL2-S': It's currently at Leica for repair (full shutter replacement) and the quote they gave me is ~$350.

 

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Posted (edited)
On 12/29/2024 at 4:00 PM, Robert K said:

Finally trying to join the Leica family :) and just purchased a new SL2-S. Body arrived on Friday and, unfortunately, looks like it was a return or open box. But more concerning was the manufacture date on the box and warranty/inspection card which shows April 2023.

Is this normal for a new Leica product to have older manufacturing date? Or was I unlucky in getting someone's old stock?

Appreciate hearing your comments!

Hi Robert, let me offer a slightly different thought:

My limited understanding of US law is that you cannot sell a product that has been used (i.e. opened) as new product even if it has never been used. 

In reliability engineering there is the concept of a 'bathtub' curve, which is that brand new products have a higher failure rate than slightly used products. For that reason many high reliability products got through a 'burn-in' process and are sold at a premium. At some point in time I had a CFO who suggested to sell slightly used returned products as "better than new" with a hefty markup and technically that would be justifiable. We never acted on that because it turns out to be extremely difficult to convince consumers that a slightly used product has a higher value than a brand new product.

For details on bathtub curve in reliability engineering see for example https://en.wikipedia.org/wiki/Bathtub_curve

 

Edited by laowai_
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9 minutes ago, laowai_ said:

Hi Robert, let me offer a slightly different thought:

My limited understanding of US law is that you cannot sell a product that has been used (i.e. opened) as new product even if it has never been used. 

In reliability engineering there is the concept of a 'bathtub' curve, which is that brand new products have a higher failure rate than slightly used products. For that reason many high reliability products got through a 'burn-in' process and are sold at a premium. At some point in time I had a CFO who suggested to sell slightly used returned products as "better than new" with a hefty markup and technically that would be justifiable. We never acted on that because it turns out to be extremely difficult to convince consumers that a slightly used product has a higher value than a brand new product.

For details on bathtub curve in reliability engineering see for example https://en.wikipedia.org/wiki/Bathtub_curve

 

An item can be sold as new “open box” meaning the item is unused but has been opened.

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1 minute ago, jdlaing said:

An item can be sold as new “open box” meaning the item is unused but has been opened.

But at a lower price, at least with B&H. Exceptions would be difficult to get items, but the SL2-S doesn't fall into that category.

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I saw this topic after I ordered one of the latest deals.  For some reason, I guess my OCD, I asked what the production date of the camera was and it was 2021.  It was coming as part of a "split" 35mm kit deal so it was not in the outer box but was sealed, unopened.  I asked for one that is still in the outer box so now I am really interested to see if its production date is different.  I was told these were bought from Leica in a big bunch as extra stock but all new.  I don't have it yet so will see and let you all know.

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Posted (edited)
7 hours ago, ALScott said:

I saw this topic after I ordered one of the latest deals.  For some reason, I guess my OCD, I asked what the production date of the camera was and it was 2021.  It was coming as part of a "split" 35mm kit deal so it was not in the outer box but was sealed, unopened.  I asked for one that is still in the outer box so now I am really interested to see if its production date is different.  I was told these were bought from Leica in a big bunch as extra stock but all new.  I don't have it yet so will see and let you all know.

The 35 Summicron SL non-APO wasn't released until 2023, so how would a camera with a production date of 2021 be boxed together with the lens?

Edit: never mind, I don't think that's what you were saying, just that they bought all the old and new items together as a bunch.

Edited by hdmesa
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9 hours ago, hdmesa said:

The 35 Summicron SL non-APO wasn't released until 2023, so how would a camera with a production date of 2021 be boxed together with the lens?

Edit: never mind, I don't think that's what you were saying, just that they bought all the old and new items together as a bunch.

No, you are correct, that’s what I was saying.  That body was in a bundle with the 35 which was sold separately, thus no outer box for the camera.  But if the camera was 2021 and the lens was 2023 they could easily be together in that bundle.  Maybe that was one way to try and get a new lens “out there” and at the same time get rid of back stock on a body.  Maybe Leica planned for a while to offer the bundles and held the bodies back just for that.  They could have dribbled out stock on SL2-S trying not to run out while they were focusing on M11, M11P, then Q3, then SL3.

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5 minutes ago, ALScott said:

They could have dribbled out stock on SL2-S trying not to run out while they were focusing on M11, M11P, then Q3, then SL3.

That's how camera manufacturing works these days, they are produced in batches. So Leica's factory would have produced the SL2-s almost exclusively for a few months, then moved-on to the next model. These bodies are released to distributors throughout their commercial life.

The classic example for this is the Nikon F6 (their last film body), which was still on sale a decade after the last body was built, but every big brand does this.

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2 hours ago, ALScott said:

No, you are correct, that’s what I was saying.  That body was in a bundle with the 35 which was sold separately, thus no outer box for the camera.  But if the camera was 2021 and the lens was 2023 they could easily be together in that bundle.  Maybe that was one way to try and get a new lens “out there” and at the same time get rid of back stock on a body.  Maybe Leica planned for a while to offer the bundles and held the bodies back just for that.  They could have dribbled out stock on SL2-S trying not to run out while they were focusing on M11, M11P, then Q3, then SL3.

I guess I'm confused on how Leica does these kits then. If there is no external generic cardboard paper box on each item, they should still be shrink wrapped or boxed together since Leica shows the kits have their own master serial numbers, which is the number you register the item with. If they weren't attached together somehow, there could be no single serial number per kit because there would have to be a sticker on a box or wrapping.

 

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