Leica Q3 - Firmare update 2.0.3 reset my Camera.

[musicproducerunik]

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Hey everyone,

I just upgraded the firmware on my Leica to version 2.0.3, and it reset all my settings! I had painstakingly customized the camera over several hours, including saving a bunch of presets, and now it's all gone. 🤯

Is there a way to restore my settings without having to reconfigure everything from scratch?

Would love to hear if anyone has tips or if there’s a way to prevent this from happening in future updates. Thanks!

 

Thank you

[David Wien]

Save your settings to a personality.  Then export your personalities. After the update, these can be restored from the data card and you are back where you were.

I think this is all in the user manual

David

[jaapv]

That is the reason that Leica has the option to save your user profiles first…Then you get the option to restore them from the SD card. AFAIK this is mentioned in the update instructions. 

[David Wien]

Sorry, I meant profile, not personality. I also thought this was part of the update instructions.

David

[jaapv]

I just checked the instructions. The camera asks to save the user profiles during the update procedure. Maybe the OP neglected to save his camera settings as a user profile?  

[Helge Ogrim]

I've been fiddling with settings on my Q3 to the point where access to normal stills shooting is hard to find. Where to I reset to factory?

 

[JNK100]

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Yes, the manual covers all of this.

[Robert Ardinger]

RESETTING THE CAMERA TO FACTORY SETTINGS

This function allows you to reset all your custom menu settings back to the factory settings. You can optionally exclude the user profiles, Wi-Fi and Bluetooth settings, as well as the image number- ing from the reset individually.

Select "Reset Camera"  in the main menu  (Camera menu "page" 6)

The prompt: "Reset camera to basic settings?"  appears.

Confirm or reject the reset to factory settings ( Yes ) / ( No )

Selecting No  will cancel the reset and the display will return to the main menu.

Selecting Yes  will trigger additional prompts regarding the settings you can opt to keep.

Confirm or reject the reset of the user profiles ( Yes ) / ( No )

Confirm or reject the reset of the Wi-Fi and Bluetooth settings ( Yes ) / ( No )

Confirm or reject the reset of the image numbering ( Yes )/ ( No )

Confirm or reject the reset of the LUT profiles ( Yes )/( No )

Confirm or reject the reset of the Leica Looks profiles ( Yes )/( No )

The message "Please Restart the Camera"  appears.

Switch the camera off and on again

 

Notes

Date & time, as well as the preferred language will have to be set up again after a reset. Relevant prompts will appear on screen.

You reset the image numbering separately via the menu item "Reset Image Numbering"  (Under "Camera Settings", Camera menu "page" 5)

 

[Robert Ardinger]

My post above is copied from the Q3 manual and annotated a bit.

[Lyonnesse]

Beginning to feel sick now every time there is a firmware update!  Last time I did it via SD card and it took me a while to work out how to restore the settings.  In reading up, I learned they would be automatically restored if I used the app.

So this time I used the app.  It asked me if I wanted to save my settings so I said yes.  The firmware update has completed and the settings have not been restored, nor have I been given an option to restore them.  I've had to reset the date and time and select the language.  I made sure Leica photos was up to date first.

All Leica documentation tells you you can save your settings to SD card before the update, but nowhere does it tell you how to reinstate them after.  I've been through every menu option on the camera and tried to find it through the app, but there is only the  option to reset back to factory settings.  It's just done that!

I do like my Leica Q3 but I don't get any of this rubbish with a firmware update on my Canon EOS-R

Does anyone know how to restore from an SD card, or am I looking at a few more hours of recovering?  Or, for that matter, should I just learn to live with Leica default settings?

[JNK100]

10 minutes ago, Lyonnesse said:

Beginning to feel sick now every time there is a firmware update!  Last time I did it via SD card and it took me a while to work out how to restore the settings.  In reading up, I learned they would be automatically restored if I used the app.

So this time I used the app.  It asked me if I wanted to save my settings so I said yes.  The firmware update has completed and the settings have not been restored, nor have I been given an option to restore them.  I've had to reset the date and time and select the language.  I made sure Leica photos was up to date first.

All Leica documentation tells you you can save your settings to SD card before the update, but nowhere does it tell you how to reinstate them after.  I've been through every menu option on the camera and tried to find it through the app, but there is only the  option to reset back to factory settings.  It's just done that!

I do like my Leica Q3 but I don't get any of this rubbish with a firmware update on my Canon EOS-R

Does anyone know how to restore from an SD card, or am I looking at a few more hours of recovering?  Or, for that matter, should I just learn to live with Leica default settings?

If you update via an SD card you are given the option of backing up your settings.

You would need to have a saved profile of course . Then after the update, re-select your profile from the list.

I have never had any issues following this procedure.

[LocalHero1953]

40 minutes ago, Lyonnesse said:

Beginning to feel sick now every time there is a firmware update!  Last time I did it via SD card and it took me a while to work out how to restore the settings.  In reading up, I learned they would be automatically restored if I used the app.

So this time I used the app.  It asked me if I wanted to save my settings so I said yes.  The firmware update has completed and the settings have not been restored, nor have I been given an option to restore them.  I've had to reset the date and time and select the language.  I made sure Leica photos was up to date first.

All Leica documentation tells you you can save your settings to SD card before the update, but nowhere does it tell you how to reinstate them after.  I've been through every menu option on the camera and tried to find it through the app, but there is only the  option to reset back to factory settings.  It's just done that!

I do like my Leica Q3 but I don't get any of this rubbish with a firmware update on my Canon EOS-R

Does anyone know how to restore from an SD card, or am I looking at a few more hours of recovering?  Or, for that matter, should I just learn to live with Leica default settings?

When you updated from the app and your settings were saved, they would have been saved to the SD card. To restore the settings ('user profiles') go to the user profile menu settings page, scroll down below the bottom of the screen to find 'manage user profiles' (or similar - I'm doing this from memory). Here you will find a line 'import user profiles'. This will re-import your old profiles from the same SD card.

No, they are not automatically restored, whatever you may have read elsewhere! Leica has been inconsistent in this area as long as I have known their digital cameras (M9) but at least they now consistently ask if you want to save your profiles. You'd think they'd work out how to automatically re-import - but they haven't.

Edited December 15, 2024 by LocalHero1953

[Cogito]

14 hours ago, LocalHero1953 said:

When you updated from the app and your settings were saved, they would have been saved to the SD card. To restore the settings ('user profiles') go to the user profile menu settings page, scroll down below the bottom of the screen to find 'manage user profiles' (or similar - I'm doing this from memory). Here you will find a line 'import user profiles'. This will re-import your old profiles from the same SD card.

No, they are not automatically restored, whatever you may have read elsewhere! Leica has been inconsistent in this area as long as I have known their digital cameras (M9) but at least they now consistently ask if you want to save your profiles. You'd think they'd work out how to automatically re-import - but they haven't.

this is what I did when I updated via the iPad app, worked perfectly.

[Lyonnesse]

On 12/15/2024 at 1:54 PM, LocalHero1953 said:

When you updated from the app and your settings were saved, they would have been saved to the SD card. To restore the settings ('user profiles') go to the user profile menu settings page, scroll down below the bottom of the screen to find 'manage user profiles' (or similar - I'm doing this from memory). Here you will find a line 'import user profiles'. This will re-import your old profiles from the same SD card.

No, they are not automatically restored, whatever you may have read elsewhere! Leica has been inconsistent in this area as long as I have known their digital cameras (M9) but at least they now consistently ask if you want to save your profiles. You'd think they'd work out how to automatically re-import - but they haven't.

Yes I got there eventually.  Thanks for the guidance.  The problem with firmware updates is they don't happen often enough to become routine, so it's easy to forget.  Totally agree it could be handled better