Leica Q: image has striping/streaking throughout entire image

[photomikey_]

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As the title suggests, my camera started acting out of sorts. It’s a new to me Leica Q, sold as excellent condition like new from a close friend. I’ve been able to shoot a few hundred photos since acquiring. No issues, white glove handling. Took it out for a casual family outting and noticed photos started striping. Zoom in to see the effect 100%. (See screenshot below).  I’ve tried every combo setting high shutter speed, low shutter speed, high ISO low ISO, wideopen aperture, etc. even did factory reset and new SD cards. Issue only shows up after taking the photo. Live preview shows nothing.

I tried googling and scouring forums but unable to find anything similar with consistent artifacts across the whole image. Please help!Edited for grammar/punctuation. 

Edited March 18, 2024 by photomikey_

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[E.H.]

Try another SD card

[David Wien]

I doubt this is a problem that you are responsible for creating, and suggest you contact Leica about it.

David

[Siriusone59]

Interesting.  I'll bet there are a few here that would spend hours in Photoshop just to achieve that effect.😉  Just kidding, but I do have a question.  Have you checked to see if it happens in both JPG and DNG file types?  I've seen jpegs do all sorts of weird things before but usually the raw dng will be clean.

[photomikey_]

1 hour ago, E.H. said:

Try another SD card

As mentioned in my post, I did... to no avail.  Thanks though.

[photomikey_]

24 minutes ago, Siriusone59 said:

Interesting.  I'll bet there are a few here that would spend hours in Photoshop just to achieve that effect.😉  Just kidding, but I do have a question.  Have you checked to see if it happens in both JPG and DNG file types?  I've seen jpegs do all sorts of weird things before but usually the raw dng will be clean.

Yes.  Shot RAW as well and still occurs. 😕

[thighslapper]

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I'd suspect one of the read-out channels on the sensor ...... or more likely the bus that sends data to the card is knackered which explains the regularity and what looks roughly like a 1:8 periodicity. 

[photomikey_]

UPDATE: I have not sent this in just yet but recently discovered that if I shoot video, the image is pristine.  JPG and DNG files are corrupt but not video...what does that imply?!

 

[jaapv]

That you have to send it in to have the main board replaced.

[bobtodrick]

Yes, that it's time to send it in to Leica.