erniethemilk Posted February 12, 2024 Share #1 Posted February 12, 2024 Advertisement (gone after registration) The rangefinder on my M10-P has stopped working. The arm and front roller stick frequently now whenever a lens is mounted. From what I have researched it appears that it needs a bit of a clean and lube, which I am certainly not capable of doing! Does anyone have any experience of whether Leica UK are likely to repair this or if it will end up going back to Germany. From a brief chat with the Leica store in London, they are suggesting to book an appointment with their tech guys and let them take a look. In an ideal world I’d prefer them to repair as I don’t particularly want to be without the camera for the next 3-4 months, albeit the choices are limited as its only current use at the moment is as a boat anchor! Link to post Share on other sites More sharing options...
Advertisement Posted February 12, 2024 Posted February 12, 2024 Hi erniethemilk, Take a look here M10 Repairs by Leica UK. I'm sure you'll find what you were looking for!
Bikie John Posted February 13, 2024 Share #2 Posted February 13, 2024 If you are anywhere near London it must be worth going in to see them. And while you're there, take in a exhibition or two - the Leica store is not that far from the Photographers' Gallery and there are bound to be a few other things worth seeing. But whatever you do, don't look in the used equipment for sale display 😁 I live about 85 miles from The Smoke and can usually conjure up enough excuses to make a day out on the train worthwhile. John 1 Link to post Share on other sites More sharing options...
erniethemilk Posted February 13, 2024 Author Share #3 Posted February 13, 2024 Thanks John, I’ve been into the store on a couple of occasions previously, even though I live a couple of hours away & it is an effort to get there. I think at this stage I have little choice than to book it in there and see what they think. Link to post Share on other sites More sharing options...
Deejaybeephoto Posted February 13, 2024 Share #4 Posted February 13, 2024 These may be useful (From Mr Leica.com in the UK). I cannot vouch for any of them though - sorry the links haven’t copied across. The Classic Camera in London may also be able to help (where I bought my M10). UK Leica repair services UK (London): Aperture UK (London): Leica Mayfair Store UK (Liverpool): Newton Ellis UK: Camserve UK: Advanced Camera Services UK: Cameraworks UK (Alan Starkie) UK: Skyllaney (for lenses*) 2 1 Link to post Share on other sites More sharing options...
erniethemilk Posted February 13, 2024 Author Share #5 Posted February 13, 2024 5 hours ago, Deejaybeephoto said: These may be useful (From Mr Leica.com in the UK). I cannot vouch for any of them though - sorry the links haven’t copied across. The Classic Camera in London may also be able to help (where I bought my M10). UK Leica repair services UK (London): Aperture UK (London): Leica Mayfair Store UK (Liverpool): Newton Ellis UK: Camserve UK: Advanced Camera Services UK: Cameraworks UK (Alan Starkie) UK: Skyllaney (for lenses*) Thanks for these. I’ll investigate a couple and find out their thoughts on repair. Link to post Share on other sites More sharing options...
erniethemilk Posted March 3, 2024 Author Share #6 Posted March 3, 2024 Dropped my M10-P off at Leica UK yesterday. Off to Germany it goes, who knows when I’m likely to see it again, even they don’t know how long repairs and service take! Their estimated guess is somewhere between 3 and 4 months minimum! Link to post Share on other sites More sharing options...
Deejaybeephoto Posted March 3, 2024 Share #7 Posted March 3, 2024 Advertisement (gone after registration) On 2/13/2024 at 8:10 PM, erniethemilk said: Thanks for these. I’ll investigate a couple and find out their thoughts on repair. For reference, did you investigate any of the ones I suggested? Link to post Share on other sites More sharing options...
erniethemilk Posted March 5, 2024 Author Share #8 Posted March 5, 2024 On 3/3/2024 at 11:44 AM, Deejaybeephoto said: For reference, did you investigate any of the ones I suggested? I ended up for expediency sake going to Leica in Mayfair as I was in London for the weekend. 1 Link to post Share on other sites More sharing options...
erniethemilk Posted March 21, 2024 Author Share #9 Posted March 21, 2024 Had a quote back from Leica AG for my squeaking/stuck rangefinder mechanism.... Just the cool £1300 odd pounds! 🥵 Have to say I'm a bit shocked, considering they are proposing to repair the shutter mechanism & main printed circuit board which didn't seem to show any signs of failure whilst I had it. Link to post Share on other sites More sharing options...
alles Posted March 21, 2024 Share #10 Posted March 21, 2024 On 3/3/2024 at 7:14 AM, erniethemilk said: Dropped my M10-P off at Leica UK yesterday. Off to Germany it goes, who knows when I’m likely to see it again, even they don’t know how long repairs and service take! Their estimated guess is somewhere between 3 and 4 months minimum! Count on 6 to 8 month now dixit Leica Switzerland... 1 Link to post Share on other sites More sharing options...
newtoleica Posted March 21, 2024 Share #11 Posted March 21, 2024 52 minutes ago, erniethemilk said: Had a quote back from Leica AG for my squeaking/stuck rangefinder mechanism.... Just the cool £1300 odd pounds! 🥵 Have to say I'm a bit shocked, considering they are proposing to repair the shutter mechanism & main printed circuit board which didn't seem to show any signs of failure whilst I had it. 😵💫 1 Link to post Share on other sites More sharing options...
erniethemilk Posted March 21, 2024 Author Share #12 Posted March 21, 2024 52 minutes ago, alles said: Count on 6 to 8 month now dixit Leica Switzerland... Already armed for it. Guess it’ll give me time to put the money aside for the repair. 😆 Link to post Share on other sites More sharing options...
Slender Posted March 26, 2024 Share #13 Posted March 26, 2024 I sent my M10R to germany from Leica UK (under warranty mercifully... as the work amounted to 2.2K£). It was away for 5 weeks and I could get a loaner camera (available if you are a pro I think, depending on availabilities) Link to post Share on other sites More sharing options...
erniethemilk Posted May 29, 2024 Author Share #14 Posted May 29, 2024 Well, I’m still waiting for my M10-P to be returned from the factory…. Latest estimate by Leica UK is end of June, but I’m not holding out much hope. I’ve also read a few threads over the past couple of weeks with regards to ongoing problems with the M10 series on return from the factory, so I’m quite concerned as to how great the return is. Considering it went back for a rangefinder mechanism that became stuck and would work properly it appears Leica in Germany have found a hell of a lot of work that the camera needs including the main board replacing! Link to post Share on other sites More sharing options...
colonel Posted May 30, 2024 Share #15 Posted May 30, 2024 All this is worrying. Maybe a new M11 with a warranty would turn out to be cheaper 🤐 Link to post Share on other sites More sharing options...
Mute-on Posted May 30, 2024 Share #16 Posted May 30, 2024 (edited) I have no idea what could possibly justify a £1,300 repair, other than replacing the entire rangefinder mechanism itself. Perhaps something very significant had failed, however it seems more likely they are simply taking the pi$$. Edit - missed your post #14. The fact of replacing the main board is clearly unrelated to the rangefinder. My earlier summation stands. FWIW I was experiencing a sticky rangefinder arm in an M262 (the front roller as described by @erniethemilk) and fixed it myself in 20 minutes for about $0.10 in very light synthetic lubricant. See post #15 in this thread. It does require some patience and manual dexterity, and a couple of small screwdriver/torx tools. . Edited May 30, 2024 by Mute-on 1 Link to post Share on other sites More sharing options...
erniethemilk Posted June 1, 2024 Author Share #17 Posted June 1, 2024 On 5/30/2024 at 1:49 PM, Mute-on said: I have no idea what could possibly justify a £1,300 repair, other than replacing the entire rangefinder mechanism itself. Perhaps something very significant had failed, however it seems more likely they are simply taking the pi$$. Edit - missed your post #14. The fact of replacing the main board is clearly unrelated to the rangefinder. My earlier summation stands. FWIW I was experiencing a sticky rangefinder arm in an M262 (the front roller as described by @erniethemilk) and fixed it myself in 20 minutes for about $0.10 in very light synthetic lubricant. See post #15 in this thread. It does require some patience and manual dexterity, and a couple of small screwdriver/torx tools. . I did consider that options of trying to self repair, but I wasn’t confident on what I was doing and felt the chances of making it worse was more than shipping it off to Wetzlar. 😂 The full list of what Leica are doing as follows - Disassembly Repair range finder Repair shutter mechanism Repair main printed circuit Repair printed circuit of top plate Clean sensor Repair leather / leatherette Adjust electr. / mech. assemblies Adg. VF mask / frame line mirror refl. Clean range finder / view finder Adjust range finder Firmware Update Cleaning Final inspection Seems quite a bit considering the RF mechanism failed! Link to post Share on other sites More sharing options...
Mute-on Posted June 1, 2024 Share #18 Posted June 1, 2024 With all that and, I assume, a warranty on the repairs, you have a factory refurbished camera that should be reliable for many years. Enjoy it in good health! 2 Link to post Share on other sites More sharing options...
erniethemilk Posted August 2, 2024 Author Share #19 Posted August 2, 2024 Well, here we are in August and still no sign of my M10-P back from Wetzlar. Each month I’ve had to chase for an update and each month I’ve been told that my repair has been postponed and scheduled for the ‘middle of the next month’. To be honest, this whole experience has totally soured my thinking about Leica… it’s pathetic that a repair of any description should take this long. 1 Link to post Share on other sites More sharing options...
newtoleica Posted August 2, 2024 Share #20 Posted August 2, 2024 I agree ridiculous. problem is there is nothing else like a digital M. Link to post Share on other sites More sharing options...
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