Ventura Upgrade Oct'23 / Epson Printer problems ???

[Smudgerer]

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I have fruitlessly been trying to get some contact with Epson on this issue, but as with many companies nowadays they do their best to lose you in a confusing maze on what is called their "Support" pages in the hope that you'd just go away...........So no luck there, and when contacting Apple about this they shrugged and said contact Epson, and so it goes.

So, the past week when prompted by Apple Software update I clicked "ok" and updated OSX Ventura to 13.6 and all went well until I tried a printing session some days later. Printing to my Epson SC-P800 from Lightroom Classic I could not access the Advanced B&W settings, most settings were truncated including when trying to print through Lightroom Classic using Profiles, ( couldn't do that ), this was because the Printer Driver in Settings/Printers and Scanners had changed to AirPrint, an option I never used, always connecting via USB cable.

I erased the SC-P800 printer from the printers list, ran Uninstall too then downloaded from the Epson website the latest driver for the SC-P800 and installed that selecting when prompted in the process "USB Connection"....But the printer still showed up as connected via AirPrint, and therefore many printer options were missing. I Uninstalled the Epson driver and reinstalled the new driver three times, no difference, no matter whether I selected USB or even Ethernet for the connection it always reverted to AirPrint which is frustratingly useless for my printing.

Before the recent OSX Ventura upgrade this never happened, the SC-P800 connected solidly via USB and I had all the Epson printer driver options plus was able to print using Lightroom / Profiles options too, now stuck with the AirPrint option all that's disappeared.

My Epson SC-P6000 is unaffected by this week's Ventura upgrade, that seems to function just fine as before, so I do have a back-up option but I have a different ink-set in the SC-P800 that at times I need to use, right now I cannot do that.

Has anyone else been hit with this and if so is there a "fix" for it?..........The only one I can think of is to "downgrade" my OSX but I don't want to take that radical step without exploring all other possible options.

Thanks for any feedback.........

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[UliWer]

It's a well known issue that OS-Updates lead to issues with the Epson printer software. Though this time I hade none neither with Ventura, nor with the last version of Sonoma - even with Airprint.

Do you use version 12.62 for the driver software?

If you use Lightroom Classic you go to "Print Settings" - "Presets" and activate "black and white":

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Then you scroll down  to "Printer Options" and activate "Print Settings" and you should see this:

 

In "Advanced Color Settings" you see this:

 

I often notice that these settings won't stay and go back to "default" after each print (perhaps I forgot to click on "save" ...). So I check before each new print. 

 

[elmars]

vor 3 Stunden schrieb Smudgerer:

The only one I can think of is to "downgrade" my OSX but I don't want to take that radical step without exploring all other possible options.

I suspect that a downgrade will not help. Apple tries to install any printer as an Airprint printer. Avoiding this is necessary, but not easy. Please read the following link, maybe it works. It is in German, but with deepL.com as translator it should work.

 

[Smudgerer]

16 minutes ago, elmars said:

I suspect that a downgrade will not help. Apple tries to install any printer as an Airprint printer. Avoiding this is necessary, but not easy. Please read the following link, maybe it works. It is in German, but with deepL.com as translator it should work.

 

Thank you Elmars, good of you to post this. My translator didn't do a good job on this link, tried deepL and Google but to no great success.

I am thinking of an OSX downgrade because everything used to work well up to this week's Ventura update, a down-grade though isn't something to attempt without ensuring that one has at least a couple of good back-ups of the complete hard drive, so for now I am going to put the SC-P800 aside and do my present printing needs on the SC-P6000 that so far doesn't seem to be affected by the update on Ventura, ( maybe because it's not AirPlay compatible ?? ), then later if no other solution arises I will downgrade to Monterey or even Catalina under which all the three Epson printers I use operated perfectly, ( SC-P800 / 3800 Pro / SC-P6000 ).............But this is a PITA, I don't know who to blame, Epson for slow upgrading when Apple release new and maybe troublesome OS's, Apple or even Adobe who may even shoulder some blame, who knows?

Edited October 21, 2023 by Smudgerer

[UliWer]

I fear „Airprint“ is not the reason for the problems. Look at the „Printer Settings“.

[Jeff S]

I solved all of these type problems by using ImagePrint.  It avoids the Apple/Adobe/Epson upgrade chain and communication issues, optimizes printer settings, and provides many other practical printing benefits. Great company support, too.

Jeff

Edited October 21, 2023 by Jeff S

[zeitz]

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4 hours ago, UliWer said:

It's a well known issue that OS-Updates lead to issues with the Epson printer software.

This is not unique to Epson.  Canon has similar problems.

[Jeff S]

IP is now compatible with some Canon printers, including the Pro 1000.

Jeff