solal Posted August 23, 2023 Share #1 Posted August 23, 2023 Advertisement (gone after registration) I just received my Q3 today ! I'm going to use it for both video and photography. Have you tried the different video formats? The 8K formats are grayed out, I don't understand why. Link to post Share on other sites More sharing options...
Advertisement Posted August 23, 2023 Posted August 23, 2023 Hi solal, Take a look here Q3 video formats grayed out. I'm sure you'll find what you were looking for!
CalStanford Posted August 24, 2023 Share #2 Posted August 24, 2023 Your memory card might likely be too slow, or are you using a Q2 battery? Link to post Share on other sites More sharing options...
solal Posted August 24, 2023 Author Share #3 Posted August 24, 2023 Thanks to your questions, I've found the solution. I do use the new batteries supplied with the Q3. For the SD card, as I bought probably the fastest one available (Angelbird V90), I couldn't see what I could do better. It was when I reformatted it in the Q3 a second time that the 8K choices appeared. 1 Link to post Share on other sites More sharing options...
summarity Posted August 25, 2023 Share #4 Posted August 25, 2023 To resolve this, follow these steps: Reset the camera from the main menu, it will turn off automatically, do not turn it on again Remove the SD card and battery from the camera Charge the battery to 100% (not 80%, not nearly 100%, fully to 100%), this is necessary (and may be repeated a few times) on new batteries. You may have to cycle it down to empty a few times as well (not more than 2-3) Format the SD card using the SD Association tool (https://www.sdcard.org/downloads/formatter/) - do not use your camera or operating system tools to do this(!) Insert the SD card Insert the battery Turn the Q3 on and follow the initial setup instructions This reliably solves the issue on two new Q3 cameras for me. In addition, you must use the Q3 battery (not the Q2) and use a proper V90 card. The most reliable V90 cards are PNY XPRO, Kingston Canvas React Plus (no other Canvas card) and Angelbird AV Pro SD MK2 V90. Especially the Sony SF-G64, Sony TOUGH-G (SF-G(T)), Toshiba Exceria Pro N101 and SanDisk Extreme Pro SDSDXP do not meet their target write speeds. This should not prevent you from selecting 8K as long as the card is detected as V90 but may lead to aborted recordings. 1 Link to post Share on other sites More sharing options...
David EI7KN Posted April 2, 2024 Share #5 Posted April 2, 2024 My solution was a lot easier. I removed the battery from the Q3 and reinserted it. The 8K modes were no longer greyed-out. Tested by making some recordings and all working well. Link to post Share on other sites More sharing options...
ManSter420 Posted June 25, 2024 Share #6 Posted June 25, 2024 mine was the easiest solution ever it was grey'd out and had few beer, passed out, woke up and it is no longer grey'd out (true story) 2 Link to post Share on other sites More sharing options...
coleica Posted June 25, 2024 Share #7 Posted June 25, 2024 Advertisement (gone after registration) 18 minutes ago, ManSter420 said: mine was the easiest solution ever it was grey'd out and had few beer, passed out, woke up and it is no longer grey'd out (true story) Not sure I understand. Did you have a few beers or did the Q3 had a few beers??? Link to post Share on other sites More sharing options...
David Wien Posted June 25, 2024 Share #8 Posted June 25, 2024 3 hours ago, coleica said: Not sure I understand. Did you have a few beers or did the Q3 had a few beers??? The camera is IP52 — not sure about the user. 😃 David 2 Link to post Share on other sites More sharing options...
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