HeftyPhotos Posted June 2, 2023 Share #1 Posted June 2, 2023 Advertisement (gone after registration) Was just shooting some weather shots and hit the "Play" button to view my most recent shot. Was satisfied and went to turn the camera off, but turning the power did not shut off the LCD. I flipped the power back and forth multiple times, waited it out 10m and eventually removed battery/re-installed. Once powered back on, the picture the LCD froze on was no longer on my card. Unfortunate....this was like, my 20th picture on the camera. Using a Sandisk Xtreme Pro UHS-II as recommended by B&H... Link to post Share on other sites More sharing options...
Advertisement Posted June 2, 2023 Posted June 2, 2023 Hi HeftyPhotos, Take a look here Leica Q3 Freeze Reviewing Photos - Requiring Battery Removal + Loss of most recent picture (frozen picture). I'm sure you'll find what you were looking for!
jaapv Posted June 3, 2023 Share #2 Posted June 3, 2023 It sounds like a read/write error ont the SD card. Deep Format with SDFormatter and format again in the camera and see if the error recurs. Link to post Share on other sites More sharing options...
frame-it Posted June 3, 2023 Share #3 Posted June 3, 2023 2 hours ago, jaapv said: It sounds like a read/write error ont the SD card don't think so, this error was common on the SL2S around release time and was fixed with a firmware update...happened especially if hitting play just after taking a shot. Link to post Share on other sites More sharing options...
elmars Posted June 3, 2023 Share #4 Posted June 3, 2023 The camera had a freeze for some reason. It then makes no sense to wait, You can take out the battery immediately. Unfortunately the last photo is lost often. Freezes can happen with every camera. The M11 had too much of them in the first time. We have to wait if the Q3 has the same issue. Link to post Share on other sites More sharing options...
jaapv Posted June 3, 2023 Share #5 Posted June 3, 2023 5 hours ago, frame-it said: don't think so, this error was common on the SL2S around release time and was fixed with a firmware update...happened especially if hitting play just after taking a shot. As far as I can make out it was a timing error in writing to the SD card on the SL2S. We will just have to wait and see what the problem if any is on the Q3. Link to post Share on other sites More sharing options...
frame-it Posted June 3, 2023 Share #6 Posted June 3, 2023 1 hour ago, jaapv said: As far as I can make out it was a timing error in writing to the SD card on the SL2S. We will just have to wait and see what the problem if any is on the Q3. possibly, and of course the OP's "I flipped the power back and forth multiple times," doesn't really help much as far as electronics go 3 Link to post Share on other sites More sharing options...
Ozymandias Posted June 3, 2023 Share #7 Posted June 3, 2023 Advertisement (gone after registration) 14 hours ago, HeftyPhotos said: Was just shooting some weather shots and hit the "Play" button to view my most recent shot. Was satisfied and went to turn the camera off, but turning the power did not shut off the LCD. I flipped the power back and forth multiple times, waited it out 10m and eventually removed battery/re-installed. Once powered back on, the picture the LCD froze on was no longer on my card. Unfortunate....this was like, my 20th picture on the camera. Using a Sandisk Xtreme Pro UHS-II as recommended by B&H... Yep, almost exactly the same thing happened with my new Q3. When turning the camera off after using "Play" to review some photos, the Leica icon appeared on the LCD and just 'froze' there. Turing on and off did nothing. Fixed after removing then replacing the battery, but I don't think I lost the last/any images. I'm sure Leica will be monitoring this and will fix with an update. Paul Link to post Share on other sites More sharing options...
NicoX Posted June 5, 2023 Share #8 Posted June 5, 2023 I confirm I have the same issue (a.o.) with my Q3. Link to post Share on other sites More sharing options...
nikolabozic13 Posted September 7, 2023 Share #9 Posted September 7, 2023 Same problem here with Q3, very annoying! Link to post Share on other sites More sharing options...
ChrisGA Posted September 7, 2023 Share #10 Posted September 7, 2023 I have no problems since I use Lexar professional SD with 256…. 1 Link to post Share on other sites More sharing options...
jaapv Posted September 7, 2023 Share #11 Posted September 7, 2023 That is the point. It is often very hard to distinguish an SD card problem from a camera problem. One thing we see regularly is that people buy a new camera and pop in a used card without formatting it. That leads to errors and the camera gets blamed. 1 Link to post Share on other sites More sharing options...
reynoldsyoung Posted September 7, 2023 Share #12 Posted September 7, 2023 8 hours ago, ChrisGA said: I have no problems since I use Lexar professional SD with 256…. Ditto.... Link to post Share on other sites More sharing options...
MindsEye Posted September 7, 2023 Share #13 Posted September 7, 2023 (edited) On 6/2/2023 at 3:39 PM, HeftyPhotos said: Was just shooting some weather shots and hit the "Play" button to view my most recent shot. Was satisfied and went to turn the camera off, but turning the power did not shut off the LCD. I flipped the power back and forth multiple times, waited it out 10m and eventually removed battery/re-installed. Once powered back on, the picture the LCD froze on was no longer on my card. Unfortunate....this was like, my 20th picture on the camera. Using a Sandisk Xtreme Pro UHS-II as recommended by B&H... This is a known problem with the Q3. I've talked with Leica tech support in the U.S. about it a few times as I've encountered the same thing. It may also be accompanid by scrambled images in playback or gray borders on the edge of highly pixelated images. Leica U.S. told me that a firmware fix is forthcoming and in the meantime to pop out the battery and then back in to unfreeze it. I have had this issue with different types of cards so I wouldn't count on switching cards necessarily resolving the problem. What Leica U.S. also told me is they only test their cameras with Sandisk Extreme Pro cards- the very ones with which the OP had the issue. Edited September 7, 2023 by MindsEye Link to post Share on other sites More sharing options...
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