Fotoklaus Posted January 25, 2023 Share #381 Posted January 25, 2023 Advertisement (gone after registration) vor 50 Minuten schrieb 250swb: I'd use my M10 if I knew how to load the film......🙄 But no scratches. 100% perfect, no issues. 1 Link to post Share on other sites More sharing options...
Advertisement Posted January 25, 2023 Posted January 25, 2023 Hi Fotoklaus, Take a look here Brand new MP/M-A/M6 film scratches [Merged]. I'm sure you'll find what you were looking for!
Steve Ricoh Posted January 25, 2023 Share #382 Posted January 25, 2023 I would be pretty damned annoyed if I had spent £4,600 on a new M6, to find it scratching film at c£10 a roll, or more. From my experience, Leica provide scant information on cause and rectification, so don’t hold your breath. Link to post Share on other sites More sharing options...
Steve Ricoh Posted January 25, 2023 Share #383 Posted January 25, 2023 13 minutes ago, Fotoklaus said: But no scratches. 100% perfect, no issues. By the grace of God! Link to post Share on other sites More sharing options...
Huss Posted January 25, 2023 Share #384 Posted January 25, 2023 12 hours ago, jakontil said: Did leica mention anything about what has been repaired or serviced? Of course the camera is coming back to the original owner… it’s just many cases, the camera just took a round trip without making any changes .. hope you get back what you paid for Huss! And start enjoying it I've asked three times now w no reply. Link to post Share on other sites More sharing options...
M9reno Posted January 25, 2023 Share #385 Posted January 25, 2023 I wager you will never find out. Link to post Share on other sites More sharing options...
Huss Posted January 25, 2023 Share #386 Posted January 25, 2023 8 hours ago, 250swb said: The last time I bought a new Leica body (an M10) was four or five years ago and I've used it only a few times since. I can't remember when I last bought a new Leica lens but it would probably be around 2006. It was only last weekend that I got the M10 out for the first time in a year and the vast majority of the photos I posted in the last two or three years in the 'I Like Film...' open thread, or on Flickr, are made with Nikon or medium format cameras. So you have very exaggerated criteria for what makes a Leica fan boy, I mean somebody who buys a new Leica camera that's a copy of one that already exists, brags about it, and then gets deflated and takes it hard couldn't be called a fan boy by their reactions could they? Simple definition of a fan boi. Someone who thinks a 5 week + wait for a repair to a brand new camera is acceptable. 4 Link to post Share on other sites More sharing options...
Huss Posted January 25, 2023 Share #387 Posted January 25, 2023 Advertisement (gone after registration) 8 hours ago, Mooshoepork said: Will be good to keep them. A story for the ages! “We appreciate your patience during this process as we carefully evaluated your equipment to meet the highest standards in the industry” The audacity to say this after what happened and then just ignore you multiple times when you ask an incredibly reasonable question I hope it comes back working and you get to the bottom of it. Will be interesting to see what the clown brigade does when it’s resolved. Maybe we can have another thread where they can defend some brand that doesn’t give a shit about them like their life depends on it The funny thing is how cut and paste the reply is, as well as it not being an accurate reply. They address me as 'Dear Leica Customer'. When they of course have my name. Leica is a luxury product no matter how you cut it. That is why they have those legit awesome Leica Stores all over the world. But that drops off the cliff the moment you get to their customer service. There is no pretense that they even care about you. How hard would it be for them to use the customer's actual name - even if they couldn't care less? Let alone send out a factually correct email. Or reply to a customer's very simple and sensical follow up question? When I had my Nikon F6 repaired by Nikon USA - under a week, they addressed me by name. Not 'Dear Customer'. And they told me what was wrong and exactly what they fixed. (the AF had suddenly become inaccurate, they swapped out the digital rangefinder mechanism) 1 2 Link to post Share on other sites More sharing options...
Huss Posted January 25, 2023 Share #388 Posted January 25, 2023 4 minutes ago, Al Brown said: I am ecstatic with anticipation that someone can finally solve the #9930 extension mystery. Who would that be? Have you tried it? Think about it for a moment, Leica cannot even provide correct information in their correspondence! Talking to Leica is like a cop trying to get contact information off a drunk at a DUI stop. "Sir, what's your name?" "Blob" "Did you mean Bob?" "Brob" "Sir, can you repeat that" "I iz trained plofresssional, best in da biznezz, we at what we do" 2 Link to post Share on other sites More sharing options...
logan2z Posted January 25, 2023 Share #389 Posted January 25, 2023 1 hour ago, Huss said: I've asked three times now w no reply. It's interesting. The M2 I recently bought had just been to Wetzlar for a complete overhaul. When I received it, the camera included the service paperwork and it had a detailed list of the work that was performed. Unfortunately, when I received the camera, I noticed a problem that required a return to the factory. It took a couple of months to get the camera back and it was returned with no paperwork and no information on what was repaired. So it seems that, for some reason, Leica provides details on the work performed for overhauls but not smaller repairs. Link to post Share on other sites More sharing options...
M9reno Posted January 25, 2023 Share #390 Posted January 25, 2023 1 hour ago, logan2z said: It's interesting. The M2 I recently bought had just been to Wetzlar for a complete overhaul. When I received it, the camera included the service paperwork and it had a detailed list of the work that was performed. Unfortunately, when I received the camera, I noticed a problem that required a return to the factory. It took a couple of months to get the camera back and it was returned with no paperwork and no information on what was repaired. So it seems that, for some reason, Leica provides details on the work performed for overhauls but not smaller repairs. It makes sense: they describe elective work done for a fee, but do not describe work done (for free) under warranty. Link to post Share on other sites More sharing options...
logan2z Posted January 25, 2023 Share #391 Posted January 25, 2023 1 hour ago, M9reno said: It makes sense: they describe elective work done for a fee, but do not describe work done (for free) under warranty. Yeah, maybe fee vs. free accounts for the difference. It would still be nice to know what was done to one's camera when it was repaired,, even if it was at no cost. In contrast, when I get my car repaired under warranty I get a full report as to what was found and what was repaired. The dealer doesn't usually just hand me the keys and say 'all done'. 2 Link to post Share on other sites More sharing options...
Huss Posted January 25, 2023 Share #392 Posted January 25, 2023 I just received the invoice and tracking #. Invoice says: scratches on the film check, adjust, clean Pressure plate Fingers crossed that whatever they did, fixed it. I will find out this weekend. 3 Link to post Share on other sites More sharing options...
Huss Posted January 25, 2023 Share #393 Posted January 25, 2023 1 minute ago, Mooshoepork said: I had a 16mm camera that scratched film and the solution was to just polish the pressure plate more. No real indication of where it was happening I don't care how simple (or complicated) the fix is, as long as it is fixed! I had cleaned the pressure plate myself after seeing the first couple of rolls scratched, but it didn't make any difference. If their cleaning required a polishing/adjusting/whatever, and it fixed it, that is good with me! Link to post Share on other sites More sharing options...
Crem Posted January 25, 2023 Share #394 Posted January 25, 2023 (edited) 43 minutes ago, Huss said: I don't care how simple (or complicated) the fix is, as long as it is fixed! I had cleaned the pressure plate myself after seeing the first couple of rolls scratched, but it didn't make any difference. If their cleaning required a polishing/adjusting/whatever, and it fixed it, that is good with me! I really wonder if they ran a roll through it. If it comes back and still scratches film this thread is going to go nuclear. Edited January 25, 2023 by Crem 3 Link to post Share on other sites More sharing options...
Fotoklaus Posted January 26, 2023 Share #395 Posted January 26, 2023 vor 5 Stunden schrieb Crem: I really wonder if they ran a roll through it. If it comes back and still scratches film this thread is going to go nuclear. We will know in about 6 month. 2 Link to post Share on other sites More sharing options...
mshchem Posted January 26, 2023 Share #396 Posted January 26, 2023 It really is astonishing that we have M6 and MP (s) scratching film. And we have heard nothing about this from the influencers who make videos,. Not a single fault. I should be out taking pictures but it's quite frigid. I will finish up my darkroom remodeling, that story later. Link to post Share on other sites More sharing options...
28framelines Posted January 26, 2023 Share #397 Posted January 26, 2023 23 hours ago, Crem said: I really wonder if they ran a roll through it. If it comes back and still scratches film this thread is going to go nuclear. For Huss’ sake, I hope all will be well. For the sake of Leica finally fixing this BS and get its QA together, I will contribute an email or two (or sign a petition) for Leica to get it together. We keep seeing this pop up. This is happening to not-new members, where some new person came and signed up just to see if others are experiencing this problem. This is happening to people who have been around for a while. What’s the likelihood of a hit rate so high for such a small fraction of regulars on this forum who chose to buy the new hotness and got stung? It can’t be just “bad luck.” There’s something going on at Leica. My MP viewfinder arrived brand new in box with a misaligned rangefinder (some might remember) and it wasn’t even CLOSE to being aligned (inches out of focus, even with a forgiving 28mm focal length). Thankfully it doesn’t scratch the film, but it makes no sense what these irregularities are caused by other than bad QA. There’s a growing sentiment (it seems to me) that new Leica products are not nearly as high quality as older ones, which bodes poorly for the company we love: “I could buy this Summilux FLE 2 that may have the broken aperture blades where I have to send it in because I can’t just be given a new one, or I could buy this Voigtlander 35mm f1.5 that I know won’t for 1/5th the money” 8 Link to post Share on other sites More sharing options...
Crem Posted January 27, 2023 Share #398 Posted January 27, 2023 36 minutes ago, 28framelines said: For Huss’ sake, I hope all will be well. For the sake of Leica finally fixing this BS and get its QA together, I will contribute an email or two (or sign a petition) for Leica to get it together. We keep seeing this pop up. This is happening to not-new members, where some new person came and signed up just to see if others are experiencing this problem. This is happening to people who have been around for a while. What’s the likelihood of a hit rate so high for such a small fraction of regulars on this forum who chose to buy the new hotness and got stung? It can’t be just “bad luck.” There’s something going on at Leica. My MP viewfinder arrived brand new in box with a misaligned rangefinder (some might remember) and it wasn’t even CLOSE to being aligned (inches out of focus, even with a forgiving 28mm focal length). Thankfully it doesn’t scratch the film, but it makes no sense what these irregularities are caused by other than bad QA. There’s a growing sentiment (it seems to me) that new Leica products are not nearly as high quality as older ones, which bodes poorly for the company we love: “I could buy this Summilux FLE 2 that may have the broken aperture blades where I have to send it in because I can’t just be given a new one, or I could buy this Voigtlander 35mm f1.5 that I know won’t for 1/5th the money” My rough take on it is that Leica is more or less ramping up film camera production after years of ramping it down. It's a passion project for the company and we are the beta testers for new suppliers and assembly technicians. They will sort it out... and we will all keep buying. I won't be surprised if all these scratchers cause a new QA step to be introduced at the factory or a supplier. Is this acceptable? Definitely not. Will it impact their sales? Probably not. 4 Link to post Share on other sites More sharing options...
Jewl Posted January 27, 2023 Share #399 Posted January 27, 2023 vor 5 Stunden schrieb Crem: My rough take on it is that Leica is more or less ramping up film camera production after years of ramping it down. It's a passion project for the company and we are the beta testers for new suppliers and assembly technicians. They will sort it out... and we will all keep buying. I won't be surprised if all these scratchers cause a new QA step to be introduced at the factory or a supplier. Is this acceptable? Definitely not. Will it impact their sales? Probably not. It‘s the same for digital. For me similar situation with my M11 where I needed to hand it in 2 times just because of a RF misalignment (fron focus). Needed two attempts and was brand new! 3 Link to post Share on other sites More sharing options...
Crem Posted January 27, 2023 Share #400 Posted January 27, 2023 7 minutes ago, Jewl said: It‘s the same for digital. For me similar situation with my M11 where I needed to hand it in 2 times just because of a RF misalignment (fron focus). Needed two attempts and was brand new! Yeah I can’t really defend the M11 QA issues even though I think it’s the best digital M ever. Mine had vertical alignment off straight out of the box. I’m just happy it hasn’t crashed since I switched to Lexar sd cards. If you just lower your expectations you will always be happy. That’s what I did. 😂 Link to post Share on other sites More sharing options...
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