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Chutzpah

Le Chef
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Le Chef

Le Chef

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Mind blowing chutzpah 

https://leicacamerausa.com/workshop-for-cl-owners-online.html?utm_source=CRM&utm_medium=email&utm_campaign=&utm_term=https%3a%2f%2fleicacamerausa.com%2fworkshop-for-cl-owners-online.html

Leica forgets to tell Owners and Buyers that they have cancelled the CL and the TL lenses and then have the gall to charge people $249.99 to learn about this camera. It’s the height of arrogance and the depths of insincerity.

This is a course Leica should be offering for free as a way to resuscitate what ever crumbs of customer loyalty remain.

Shame on them!

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elambo

elambo

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It's a six-hour workshop and should NOT be free. FWIW, when I bought my camera the salesperson offered to spend a bulk of time with me, personally, going over the camera and answering any questions. When COVID hit, he continued his offer via Zoom. This is a salesperson who would be taken off the showroom floor for over an hour to assist a customer who had already bought the camera -- no strings attached. $40/hr for a Leica-helmed, Akademie-taught, 10-person workshop sounds right to me. Jesus, some people expect everything for nothing and then wonder why companies are hurting and wages & (therefor) sales staff are down. Laughable. Do everyone a favor and move away from the brand if you find them so villainous.

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Le Chef

Le Chef

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3 minutes ago, elambo said:

It's a six-hour workshop and should NOT be free. FWIW, when I bought my camera the salesperson offered to spend a bulk of time with me, personally, going over the camera and answering any questions. When COVID hit, he continued his offer via Zoom. This is a salesperson who would be taken off the showroom floor for over an hour to assist a customer who had already bought the camera -- no strings attached. $40/hr for a Leica-helmed, Akademie-taught, 10-person workshop sounds right to me. Jesus, some people expect everything for nothing and then wonder why companies are hurting and wages & (therefor) sales staff are down. Laughable. Do everyone a favor and move away from the brand if you find them so villainous.

Thank you for you illuminating comments. You miss many points but I’m not going to waste my time with you. BTW. It’s called customer service.

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elambo

elambo

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1 hour ago, Le Chef said:

Thank you for you illuminating comments. You miss many points but I’m not going to waste my time with you. BTW. It’s called customer service.

You start a thread to express a point about how it should be free, but without reasonable rationale. Two people are asking you to elaborate, but you refuse to explain... in your own thread!

I'm guessing you'd hoped for some support but instead received responses illustrating the opposite, and so now everyone else is just wasting your time... in your own thread... which you keep responding to... and editing... Mind-blowing chutzpah.

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jaapv

jaapv

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2 hours ago, Le Chef said:

Thank you for you illuminating comments. You miss many points but I’m not going to waste my time with you. BTW. It’s called customer service.

Leica has had the Leica Academy offering workshops.and other activities for many decades, which is highly appreciated by the customers. It has never been free. It is not marketing but education. There is no earthly reason why it should be free. And why should the fact that a camera system has been discontinued -or not, nobody knows- somehow make it unethical to offer workshops on it? Rather the opposite
 

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jaapv

jaapv

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2 hours ago, Le Chef said:

You miss many points

The only point I can think of is that you would like a freebee. I can relate to that I like freebees too...

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jaapv

jaapv

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It will come up if somebody brings it up. In general these workshops are well with the money especially  for beginning photographers. 

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Le Chef

Le Chef

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3 hours ago, jaapv said:

Why? 

Leica kills off a whole product line and then expects people to pay to learn learn how it functions? A bit late for that now. If it were a a Q2 or an M11 or an SL2 it would make more sense: those lines continue to sell and hopefully add new owners.

Thats the difference.

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Le Chef

Le Chef

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51 minutes ago, jaapv said:

The only point I can think of is that you would like a freebee. I can relate to that I like freebees too...

I like freebees too, but I will happily pay where I learn a skill, not how to operate a camera that has been delisted.

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Le Chef

Le Chef

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55 minutes ago, jaapv said:

Leica has had the Leica Academy offering workshops.and other activities for many decades, which is highly appreciated by the customers. It has never been free. It is not marketing but education. There is no earthly reason why it should be free. And why should the fact that a camera system has been discontinued -or not, nobody knows- somehow make it unethical to offer workshops on it? Rather the opposite
 

Closing the stable door after the horse has bolted. 

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pop

pop

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4 hours ago, Le Chef said:

camera that has been delisted

They must have un-delisted it. It's still on their list. And even if it was: how does that affect the wish of a current owner to learn how to really handle the appliance?

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Viv

Viv

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10 hours ago, Le Chef said:

Mind blowing chutzpah 

https://leicacamerausa.com/workshop-for-cl-owners-online.html?utm_source=CRM&utm_medium=email&utm_campaign=&utm_term=https%3a%2f%2fleicacamerausa.com%2fworkshop-for-cl-owners-online.html

Leica forgets to tell Owners and Buyers that they have cancelled the CL and the TL lenses and then have the gall to charge people $249.99 to learn about this camera. It’s the height of arrogance and the depths of insincerity.

This is a course Leica should be offering for free as a way to resuscitate what ever crumbs of customer loyalty remain.

Shame on them!

I am so sorry that your mind has been blown.

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LocalHero1953

LocalHero1953

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As far as I can tell, the OP's grief is simply because Leica is now unlikely to produce a future CL2 as an evolutionary upgrade to the CL/APS-C range. Current cameras and lenses continue to work.

I was in exactly the same position as the OP, and posted in the several threads on the subject, but without the sense of personal affront the OP has. In other circumstances I would have remained with the CL and happily continued shooting, while disappointed there would be no CL2. But I wanted to simplify my camera kit, sold the CL & lenses and bought a Q2.

To the OP: take a break from posting on the subject, take photos, chill, and ask yourself: what has changed in your life that you feel such anger?

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jaapv

jaapv

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6 hours ago, Le Chef said:

Leica kills off a whole product line and then expects people to pay to learn learn how it functions? A bit late for that now. If it were a a Q2 or an M11 or an SL2 it would make more sense: those lines continue to sell and hopefully add new owners.

Thats the difference.

They do offer such workshops for other current models as well. Maybe you should read the website.
They have not killed off a product line. They have not communicated what their intention is, possibly because they have not yet decided and the Internet has jumped to conclusions.
Even so, what is the harm in offering a program for a discontinued product?  I would say that it indicates good support.
 You are confusing the Academy with marketing. It is not. It offers education on photography related to Leica products, past and present. It is not intended to promote specific cameras but some of their classes are advanced courses for owners of such cameras, obviously   

 

 

 

 

 

 

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frame-it

frame-it

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23 minutes ago, jaapv said:

They have not killed off a product line. They have not communicated what their intention is, possibly because they have not yet decided and the Internet has jumped to conclusions.

Maybe the CL forum has jumped to conclusions as well. :)

anyway, Leica Thailand recently posted on their LINE Account about receiving a fresh stock of CL's from Germany.

Edited by frame-it
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