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Well, things like this happen, and they can happen with any brand. I had my Fuji X100F four times to the customer service since November - just because of a little failure with the menu (I thought). In the end I got an exchange camera - which showed the same problem! So, I think it’s not an individual problem of my camera, but instead it’s maybe a bug in the hole series. 
All this is pretty frustrating, but as I wrote, this can happen with any products of any company.

@vwillrocku I can understand your anger and frustration, and I hope you will have more luck with your next camera😉!

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