Jim B Posted April 14, 2020 Share #1 Posted April 14, 2020 (edited) Advertisement (gone after registration) Everyday my experience is ruined by this error message. Totally fed up..... perhaps they sent a defective battery with it, I do not know. Happens with any lens attached, every time I use the camera. So utterly and completely dissapointed. Oh, and using v9 300mbs cards... Welcome, dear visitor! As registered member you'd see an image here… Simply register for free here – We are always happy to welcome new members! Edited April 14, 2020 by Jim B Added fact Link to post Share on other sites Simply register for free here – We are always happy to welcome new members! ' data-webShareUrl='https://www.l-camera-forum.com/topic/308551-sl2-how-can-this-be-considered-professional/?do=findComment&comment=3953823'>More sharing options...
Advertisement Posted April 14, 2020 Posted April 14, 2020 Hi Jim B, Take a look here SL2 How can this be considered professional?. I'm sure you'll find what you were looking for!
LBJ2 Posted April 14, 2020 Share #2 Posted April 14, 2020 (edited) Frustrating for sure. Have you reached out to Leica customer service already? Also have already seen this thread? Some recommendations include : make sure your SD card is UHS-II ( two rows of contacts on the back), and someone else mentioned to try an external USB battery bank. Edited April 14, 2020 by LBJ2 Link to post Share on other sites More sharing options...
Jim B Posted April 14, 2020 Author Share #3 Posted April 14, 2020 23 minutes ago, LBJ2 said: Frustrating for sure. Have you reached out to Leica customer service already? Also have already seen this thread? Some recommendations include : make sure your SD card is UHS-II ( two rows of contacts on the back), and someone else mentioned to try an external USB battery bank. Oh my, my.... No, I hadn’t seen this thread. It seems people are having different experiences. I think it must be a bad batch of batteries, especially since one poster says that he doesn’t receive the error message until less than 10% life... Link to post Share on other sites More sharing options...
LBJ2 Posted April 14, 2020 Share #4 Posted April 14, 2020 (edited) 12 minutes ago, Jim B said: Oh my, my.... No, I hadn’t seen this thread. It seems people are having different experiences. I think it must be a bad batch of batteries, especially since one poster says that he doesn’t receive the error message until less than 10% life... That was my first thought too. Bad Battery. But who knows could also just be a bug in the firmware. Leica is probably already aware of this error, so do get in touch with Leica. That thread was started all the way back in December 2019. Hopefully something as simple as just sending you a new battery. Edited April 14, 2020 by LBJ2 Link to post Share on other sites More sharing options...
Jim B Posted April 14, 2020 Author Share #5 Posted April 14, 2020 I’ll report back when I try a new battery! Link to post Share on other sites More sharing options...
Photoworks Posted April 14, 2020 Share #6 Posted April 14, 2020 55 minutes ago, Jim B said: I’ll report back when I try a new battery! don't bother, I have 4 new batteries, it is still happening with new battery. they need to fix it in firmware Link to post Share on other sites More sharing options...
Jared Posted April 15, 2020 Share #7 Posted April 15, 2020 (edited) Advertisement (gone after registration) 27 minutes ago, Lion73 said: There are several problems and firmware is stopped at version 1. Bad thing. There are, indeed, some acknowledged problems and bugs as well as some features that, from the start, were intended for later release, e.g. pixel shift and the linear focus option. It is hardly “stopped” at version one, though. And with a worldwide pandemic that, it seems, has shut down headquarters operations, I think it is reasonable to cut them some slack on the timing of firmware releases. Edited April 15, 2020 by Jared 4 Link to post Share on other sites More sharing options...
sebas_ Posted April 16, 2020 Share #8 Posted April 16, 2020 (edited) Am 14.4.2020 um 18:31 schrieb Jim B: Everyday my experience is ruined by this error message. Totally fed up..... perhaps they sent a defective battery with it, I do not know. Happens with any lens attached, every time I use the camera. So utterly and completely dissapointed. Oh, and using v9 300mbs cards... Welcome, dear visitor! As registered member you'd see an image here… Simply register for free here – We are always happy to welcome new members! Which lenses are you using? I have the SL APOs 35 & 75 => no problem with 4k recording. When I attach the Sigma L to EF Adapter and my Zeiss Milvus EF lenses, I get the error messages as soon as the battery is not 100% full. I also guess that it is a firmware bug, and also reported it to Leica HQ before the pandemic, so they are surely aware of the issue. Edited April 16, 2020 by sebas_ Link to post Share on other sites More sharing options...
hillavoider Posted April 17, 2020 Share #9 Posted April 17, 2020 I get it with any lens and with SL2 battery and the SL battery and with the best cards Link to post Share on other sites More sharing options...
NRKstudio Posted April 18, 2020 Share #10 Posted April 18, 2020 On 4/14/2020 at 11:48 AM, LBJ2 said: Frustrating for sure. Have you reached out to Leica customer service already? Also have already seen this thread? Some recommendations include : make sure your SD card is UHS-II ( two rows of contacts on the back), and someone else mentioned to try an external USB battery bank. On 4/14/2020 at 12:15 PM, Jim B said: Oh my, my.... No, I hadn’t seen this thread. It seems people are having different experiences. I think it must be a bad batch of batteries, especially since one poster says that he doesn’t receive the error message until less than 10% life... So I have 2 different batteries and neither battery is substandard. it’s unfortunate we still don’t have a firmware update. I saw Panasonic released a firmware update last week during the pandemic (as well as Microsoft, Apple, and how many other companies are continuing to serve their products ). It’s been now 6 months since SL2 release (4-5 pandemic free months in Germany). Certainly most of Leicas software design is Outside/subcontracted vendors. for them to halt development of a firmware update is not acceptable. It seems like management is worried more about paying dividends or shareholder appeasement, than keeping their customers served through these lean months. Link to post Share on other sites More sharing options...
darrel Crilley Posted April 23, 2020 Share #11 Posted April 23, 2020 I too have suffered this infuriating error. For 3 months camera and it’s batteries worked fine on burst mode for sports shooting. We then get, randomly , irrespective of: 1. Environmental conditions. 2. Degree of battery charge. 3. L mount lens attached. 4. Speed of continuous shooting selected 5. a new battery in the field The error message “ battery insufficiently charged for burst mode”and complete refusal to carry on with burst shooting. It renders the camera defective and unfit for its acclaimed purpose of being suitable for professional intensity and level of use. It cannot be trusted since there is no known workaround. Unless fixed , soon, it’s a defect arguably sufficient to justify a rejection of the camera. That would be a pity. It’s a great tool for stills but a 5k camera body which chooses to shoot burst mode when it sees fit is a camera of unsatisfactory quality within the meaning of UK legislation. Leica Manchester, whom I trust, are investigating the issue for me. I am clear, however, that four months after taking delivery this should not be the daily disaster it is now proving to be. This hour it is working in my house. When I ride my bike for an hour later today to shoot my son on a local mountain bike route for a project it probably will not work. That is the story of the last three trips out with the camera in the last week. Whatever software gremlins might be behind this malfunction Leica do need to apply themselves to identifying and eradicating the cause promptly. It’s a double pity because I have found its action shooting to be a surprising strength against initial reviewers dismissing it as only CD AF. Hopefully, a prompt and enduring fix is found before cameras start being returned. Link to post Share on other sites More sharing options...
Photoworks Posted April 23, 2020 Share #12 Posted April 23, 2020 The usually take 6 months for them to update the firmware with improvements.. They mentioned that mid 2020 the new futures will be averrable for SL2. I like to get few fixes quicker... they had a firmware update coming out for the S3 few days ago, so someone is working there. Now that Germany is going back to work in a limited amount I hope we get it soon for the SL2 Link to post Share on other sites More sharing options...
darrel Crilley Posted April 23, 2020 Share #13 Posted April 23, 2020 Update: I have persevered with the camera again tonight. I switched the shutter type from the default hybrid setting to electronic only. This has enabled the camera to shoot bursts and to do up to a dozen without the error message returning. As soon as the shutter is put back into its default 'hybrid' position or 'mechanical', it once again shuts up shop and displays the error message on a 90% battery. Plainly, this is still entirely unsatisfactory for a camera body costing £5200 just 3-4 months into its life but if this holds then at least burst shooting is viable until Leica hopefully are in a position to convincingly sort the problem. I am ashamed to confess complete ignorance of and disuse of the video side of the camera so do not know if shooting in 4k would be enabled by switching to electronic only and whether that would be ruinous of 4K footage. Link to post Share on other sites More sharing options...
scott kirkpatrick Posted April 23, 2020 Share #14 Posted April 23, 2020 Video is shot with the electronic shutter only. Link to post Share on other sites More sharing options...
Einst_Stein Posted April 23, 2020 Share #15 Posted April 23, 2020 On 4/14/2020 at 9:31 AM, Jim B said: Everyday my experience is ruined by this error message. Totally fed up..... perhaps they sent a defective battery with it, I do not know. Happens with any lens attached, every time I use the camera. So utterly and completely dissapointed. Oh, and using v9 300mbs cards... Welcome, dear visitor! As registered member you'd see an image here… Simply register for free here – We are always happy to welcome new members! It could be just your bad luck. But if it does not work for you, it doesn't matter how well it fits other professional. Link to post Share on other sites More sharing options...
hillavoider Posted April 23, 2020 Share #16 Posted April 23, 2020 2 hours ago, Einst_Stein said: It could be just your bad luck. But if it does not work for you, it doesn't matter how well it fits other professional. doesn't fit anyone if it doesn't work Link to post Share on other sites More sharing options...
Jared Posted April 24, 2020 Share #17 Posted April 24, 2020 5 hours ago, hillavoider said: doesn't fit anyone if it doesn't work True, but not everyone has run into this issue. Not saying it is isolated—it has clearly affected more than one photographer. But I haven’t seen anyone, including Leica, identify the specific circumstances that lead to this issue. I have been able to shoot 4K video. Burst mode seems to work fine for me. Don’t know what the specific circumstances that cause this are, but it’s not just a matter of, “it doesn’t work.” It would probably be easier to fix if it WERE just a matter of burst mode never working. Of course, then it would never have gotten through beta. Hopefully, the cause will be identified and resolved soon. Link to post Share on other sites More sharing options...
caissa Posted April 24, 2020 Share #18 Posted April 24, 2020 (edited) Temporary fix: Switch to electronic only. Then it will probably work with all lenses. (Original SL and adapted R, M and Contax). And/or add an external usb (pd) battery bank. I never had the problem, so maybe one of these is the reason ?! Edited April 24, 2020 by caissa Link to post Share on other sites More sharing options...
scott kirkpatrick Posted April 24, 2020 Share #19 Posted April 24, 2020 I read through this whole thread and still don't know what the OP is doing when this error message comes on. Is it only during burst shooting? Earlier I thought the problem was somewhere in video practices, but I just shot half a GB of 4K video on my SL2 and nothing interesting happened. 1 Link to post Share on other sites More sharing options...
Photoworks Posted April 24, 2020 Share #20 Posted April 24, 2020 2 hours ago, scott kirkpatrick said: I read through this whole thread and still don't know what the OP is doing when this error message comes on. Is it only during burst shooting? Earlier I thought the problem was somewhere in video practices, but I just shot half a GB of 4K video on my SL2 and nothing interesting happened. I was getting it while photographing in medium burst , Full battery, Leica L zoom lenses and Sigma L lenses. I was getting in C4K video L-Log.. Not all the time, but enough to interrupt work. I reset camera and then it would go away for some time and come back after weeks. I have reset the camera probably 8 times already. Leica Germany support knows the problem and the answer was to use the $900 battery grip. they clam 4k video and Burst shoots take lots of power and the message was designed for when the battery is getting low. It is a flow that should get fixed. It seams that any other camera can do it this days no problem Link to post Share on other sites More sharing options...
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