Leica M10 M246 mechanical failure - one after another

[xiaoheli]

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4 minutes ago, wlaidlaw said:

The hole in the shaft of the frame change lever looks as if it has been drilled and tapped off-centre, to the extent that the shaft has split, from the hole being too near the edge. If this is the case, it is a manufacturing fault, which Leica should correct FOC.

Don't give up on the first response from Leica - argue your case. I had the lens release button on my CL drop off and the fixing screw drop into the innards of the camera. When I was packing the camera and lens up to return to Leica, I noticed what looked like manufacturing debris behind the front element of the lens (this is a sealed group, so not a location where external debris could enter during use). The camera and lens were a few weeks old when this occurred. Leica wanted to disassemble both camera and lens to repair. I refused to accept this and demanded new replacements for both, on the grounds that I had bought a new camera and lens, not repaired/refurbished items. It took a lot of discussion but with the support of my dealer, Leica finally agreed and replaced both with new items. 

OTOH, the damage to the ring round the direction selector does not look like faulty manufacture and if the camera has never been dropped, I would suggest has come from pressure in a bag or when packed in luggage. 

Wilson

Thanks Wilson for sharing. more often than not after weeks of waiting for inspection you get a email asking you for choices either to pay and repair or decline and debate for another weeks/months... the thought was - I need the camera now more than the few hundred bucks.... later you ask yourself ... have I already paid the premium not to worry about this?   Anyway, the ring remains to be a myth but good to know it is not a known design flaw.

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[SMAL]

Am 14.1.2019 um 08:05 schrieb xiaoheli:

I hope we have a conversation with some basic repsect.  If I had any noticable event that may harm the camera I would not complain here in the first place, the fact that I ask for similar cases if any from fellow community member is to understand myself and hopefully prevent it. The camera is not abused to my best knowledge and that is exactly what made this case bizzar. Your question from the start suggests as if I knowingly did something to the camera and won't let go tour assumption until you hear what you want to hear. That is why I keep the answer (to you) short. If you have any insight of similar cases please share, if you don't please show courtesy by giving space to other members.

I am sorry if I came of disrespectful. English is not my native language and how you worded it, it sounded for me that you might know where it comes from, but you were to afraid to mention it. Whatever.

The damage of the key frame looks like the camera has become some serious pressure. 

Edited January 15, 2019 by SMAL