Guest guy_mancuso Posted July 17, 2007 Share #21 Posted July 17, 2007 Advertisement (gone after registration) Part of the issue is the success of the M8 but also the downfall is there non automation . Put the two together at the same time and this is what you get. There not so happy about it either on the service side , sales side is happy but did not expect the success they did with the M8 so fast. So everyone is scrambling Link to post Share on other sites More sharing options...
Advertisement Posted July 17, 2007 Posted July 17, 2007 Hi Guest guy_mancuso, Take a look here Let them try it .... I'm sure you'll find what you were looking for!
Overgaard Posted July 17, 2007 Author Share #22 Posted July 17, 2007 It's not that I don't understand the frustration and all by having to send a new M8 back for service repair. However, those who want to comment on the original subject will find that in this new thread: http://www.l-camera-forum.com/leica-forum/leica-m8-forum/29534-let-them-try-stay-topic-thanks.html Sorry for the interruption ;-) Link to post Share on other sites More sharing options...
charlesphoto99 Posted July 17, 2007 Share #23 Posted July 17, 2007 I have always had great service dealing with leica NJ, never a issue and my gear comes back fixed. What many of folks don't know is what goes on behind the public to end users. There are many on this board that know exactly what i am talking about. The good stuff just not get talked about, no doubt some bad situations happen and there slammed but it is all not doom and gloom as much as talked about here, there is a big number that goes to the good side. You have to keep some of this in prespective, and yes a lot of bad has happened to me. So I do know where the bad part is. They put a 24mm mount put on my 28 summicron when I sent it in for coding. This was after six weeks of waiting. Took them another couple of weeks to set it right. IMO opinion for such a blatant mistake it should have been turned around in a day, not "we'll see what we can do." I don't care if they had to disassemble a new one for the mount. As nice and overworked as Robert and Sarah are, Leica NJ is a joke. And I blame that on Leica management not Robert or Sara. Leica Germany needs to step up and help those people out. Yes, Leica has a "Pro" service that's only about twice as slow as other pro services. Not quite sure how one goes about proving you're a pro to them, but alas now everyone's going to say they are to try and speed things up. Guy, best to keep that cat in the bag. Link to post Share on other sites More sharing options...
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