benpisati Posted May 17, 2018 Share #1 Posted May 17, 2018 (edited) Advertisement (gone after registration) I sent my Leica Q for repair after almost 3 years, problems: - dirty sensor - ruined leather - hardening On/Off lever - switch between AF / MF was broken returned after a month: - new lens (yes!!) - new leather covering - new upper metal cup (switch on/off problem) cost of repairs: 0€ Edited May 17, 2018 by benpisati 9 Link to post Share on other sites More sharing options...
Advertisement Posted May 17, 2018 Posted May 17, 2018 Hi benpisati, Take a look here Repair with expired warranty. I'm sure you'll find what you were looking for!
ropo54 Posted May 17, 2018 Share #2 Posted May 17, 2018 Kudos to Leica! Link to post Share on other sites More sharing options...
Leica Guy Posted May 18, 2018 Share #3 Posted May 18, 2018 Wow. Fantastic company standing behind their brand Link to post Share on other sites More sharing options...
Macberg Posted May 26, 2018 Share #4 Posted May 26, 2018 (edited) Great service!!! The new lens is what really amazes me - there must have been some production flaw. Edited May 26, 2018 by Macberg Link to post Share on other sites More sharing options...
heatlarx Posted May 26, 2018 Share #5 Posted May 26, 2018 Bravo Leica Link to post Share on other sites More sharing options...
jaapv Posted May 27, 2018 Share #6 Posted May 27, 2018 Great service!!! The new lens is what really amazes me - there must have been some production flaw. The lens and sensor form one unit. If there is excessive dust intrusion, the whole unit gets replaced. Link to post Share on other sites More sharing options...
TK! Posted May 28, 2018 Share #7 Posted May 28, 2018 Advertisement (gone after registration) Yes, great company, still great camera. Today going to the Vosges for some days, q-only of course :-) hardening On/Off lever I experience the same. Is this a general issue? Thanks Tk Link to post Share on other sites More sharing options...
benpisati Posted May 28, 2018 Author Share #8 Posted May 28, 2018 Yes hardening on/off lever is an issue, for me was the third lever this one, they change all upper cup. After a month seem to be hard again... Link to post Share on other sites More sharing options...
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