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2 hours ago, ski542002 said:

CPS is the best.   Sony isn't to that level (yet?), and Leica will never get to that level IMO.   Leica is a much smaller manufacturer so it might be an unfair comparison, but if you're shooting professionally, after-the-sale pro support is mandatory.

CPS was OK here, way back when I was a CPS member and it was for actual pros, not a paid service for richer photographers. They were almost always out of loaners then although their repair turnaround was excellent. The problem, for me, was that it wasn't easy to get gear to them. Took up to a week each way. So I had to be self sufficient. Completely. That has stayed with me and I am able to keep going and never rely on a single piece of gear. So I can survive Leicas woeful service times and complete lack of pro support around most of the planet. Being self sufficient with Leica can be an expensive thing, although the alliance really helps with that.

But yes, apart from not having decent flash support their lack of any pro support outside Europe is a bit sad.

Gordon

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1 hour ago, FlashGordonPhotography said:

CPS was OK here, way back when I was a CPS member and it was for actual pros, not a paid service for richer photographers. They were almost always out of loaners then although their repair turnaround was excellent. The problem, for me, was that it wasn't easy to get gear to them. Took up to a week each way. So I had to be self sufficient. Completely. That has stayed with me and I am able to keep going and never rely on a single piece of gear. So I can survive Leicas woeful service times and complete lack of pro support around most of the planet. Being self sufficient with Leica can be an expensive thing, although the alliance really helps with that.

But yes, apart from not having decent flash support their lack of any pro support outside Europe is a bit sad.

Gordon

I was lucky regarding CPS. I paid $200 for a yearly membership (US) probably 5 years ago.  I literally had only a 45 min. drive to their midwest (US). depot. Once dropped off a DSMKIII for shutter repair and they called me with a repair estimate while I was driving home!  Picked up the body 2 days later.    The less than stellar post-sale followup was one of the reasons I left Leica (but plan to come back some day).  Difficult to have 2 of everything when you're into that exclusive brand.

Edited by ski542002
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