Pjay Posted December 26, 2015 Share #1 Posted December 26, 2015 Advertisement (gone after registration) On Christmas eve I bumped a mug of Milo onto the Instructions book for my M 246, ruining it completely (the book not the camera!). Because the Brisbane Leica Boutique has now closed, I emailed Ryan Williams, the General Manager of Leica Camera Australia, not expecting a response until well into the New Year. Imagine my surprise to get a prompt reply with assurance of a replacement at 9.42pm on 24 December! I have cameras from several other manufacturers, and know for sure than none of them would have local distributors who are that responsive. Pretty impressive... Link to post Share on other sites More sharing options...
Advertisement Posted December 26, 2015 Posted December 26, 2015 Hi Pjay, Take a look here Amazing customer service from Leica Australia. I'm sure you'll find what you were looking for!
Lax Jought Posted December 26, 2015 Share #2 Posted December 26, 2015 Vytas is awesome to deal with too. Link to post Share on other sites More sharing options...
hossain Posted December 29, 2015 Share #3 Posted December 29, 2015 Another shout-out for Vytas. He helped me out when I needed to send my M240 to Weltzer urgently after it suffered from a drop. Link to post Share on other sites More sharing options...
MarkP Posted December 30, 2015 Share #4 Posted December 30, 2015 Agree with you 100% regarding Vitas. Both he and Ryan have been very helpful navigating me through the turbulence of getting things sorted through Leica in Germany. Link to post Share on other sites More sharing options...
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