LR 6 Develop not working

[flyalf]

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Hi,

 

The develop modul in my LR6 is not working. The is only displayed a blue screen with a large cross across frame. I can see photo in window at upper left hand i develop module. Photos are shown in Library module. This probelm applies to all my photos, both previous imports and one import after upgrade.

 

I have upgraded from LR5.x with normal download / installation without errors. I have also tried to de-install and install again. I am running Win8.

 

Any help / suggestions would be apreciated.

[Luke_Miller]

Are you running the 64 bit version of Windows 8?  Also, see if there are new drivers for your graphics card.  The two system requirement changes in Lightroom 6 are 64 bit only and use of the graphics processing unit in the graphics card.

[Jeff S]

Are you running the 64 bit version of Windows 8?  Also, see if there are new drivers for your graphics card.  The two system requirement changes in Lightroom 6 are 64 bit only and use of the graphics processing unit in the graphics card.

https://helpx.adobe.com/lightroom/system-requirements.html

 

Jeff

[otto.f]

Does someone know how to find the just upgrade for 79€$ button, and NOT  subscription to the monthly 12€$ for CC ?

[Jeff S]

Does someone know how to find the just upgrade for 79€$ button, and NOT  subscription to the monthly 12€$ for CC ?

When you click on the 'buy' button (for standalone download, not CC), you can choose between 'full' and 'upgrade', the latter being the $79 option.  Or, just call Adobe if you prefer phone exchange and they'll email you the download.

 

Jeff

[flyalf]

Thanks!

I had the latest version of graphics driver (Ib\ntel HD Garphics 4000 on a Samsung S9 laptop), but unchecking 'use graphics processor' in preferences - performance tab fixed this. I assume this means that I will not get the full performance enhancement?

[microview]

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Does someone know how to find the just upgrade for 79€$ button, and NOT  subscription to the monthly 12€$ for CC ?

I wrote this diatribe elsewhere in the forum (if it's any help): 

 

I think I spent nearly an hour trying to purchase the LR6 download. Thanks to Jennifer for saying that the upgrade option is there, and you can (seemingly) upgrade from any earlier versions registered with Adobe. (You don't need a TAN number if you already have a registered LR5, 4 etc.)

Firstly, the home page is more than Mac screen depth and so to find the standalone you do need scroll to the very bottom, right corner. If you are UK resident you need to be on that site too: I was looking at the parent (US) company and as I am used to internet purchases in £, € and $, I wasn't fazed by dollar princing. However having completed all the steps I had a message saying I wasn't registered to make purchases at that site.

It's not clear (and Jennifer kindly points this out) that the line "complete" is active and you can scroll down to "upgrade". Finally, when I did complete the transaction – after a lot of signing in and out! – I was sent a helpful email receipt with instructions. The page you see after signing-in isn't that clear: you need then to go into 'Plans and Products' rather than Account, to see your order number and potential download.