so i got my M... (about leica store)

[jaapv]

Advertisement (gone after registration)

Maybe you did not understand the British system of queuing?

[dkCambridgeshire]

so i finally got my leica m today.

 

i've been with leica for around 6 years now. i've had the M8, which i sold to fund the m, i still have my m6 and my trusty 28/35/50/90 combination of lenses.

 

over the years i've never purchased a single item from a leica store. for some reason all things i got came from independent stores like red dot cameras, richard caplan and r.g. lewis in london or the guys from camera west in walnut creek and b&h in ny.

 

but for the m i've went to the leica store mayfair in london, basically because they could arrange a camera for me in the time i needed (i don't live in london so i had only one day to grab it while on a business trip).

 

although they were wonderful during my email and payment arrangements, i must say it was the most horrible in store experience.

 

they acted simply as they were not caring for a guy spending 5000 pounds on a camera. they were more worried to handle customers with fancy and expensive jewelry buying their pana/leica compacts only to show off a red logo.

 

really, if this is the kind of attention a leica store gives to their customers i am afraid about the future of the brand.

their essence is photography and not luxury.

ok, they have the right to try to position themselves as luxury, but you have to keep with your roots and DNA, and honestly this is not what i saw today.

 

obviously i will keep with the brand, but from now on i will never put my feet on a leica store again.

 

Just what exactly did they do ... or not do ... to upset you? You have not stated ! If they were as busy as you imply maybe they did not have time to stop what they were doing, converse with you, congratulate you, chat you up, or offer you a coffee.

 

What exactly did you want them to do or expect them to do?

 

dunk

[250swb]

In death everybody is equal, and so in a queue. Except for the person who gets his carcass out of bed early to get to the front of the queue.

 

They are the ones blessed with powers unimaginable, one minute of their time feels like twenty minutes for everybody else. They can be shown by their assistant where to insert the battery, while mistakenly all other people in the queue think it should go somewhere else. They can be shown how to read the Manual, taught to read if necessary, while other people in the queue are limited to expressing only four letter words, which fall one letter short of what they need to order a Vario.

 

Is all this angst against the person at the front of the queue worth it, are they happy to have held everybody else up and been the main subject in thoughts of torture and arse kicking? No, of course not, that is why Mail Order was invented.

 

Steve