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Morning Mike.

It was 11 years ago, but I am pretty sure that Nikon fixed the scanner. It's still in its box, where it was stored when we moved home over 8 years ago - it hasn't seen the light of day since.

I should sell it really.

The initial problem was a wonky cut across a strip of negatives, but I must have sent it to Nikon for a service at the same time. I would doubt that they can still do this now.

 

I have, however, just found these guys in the UK - I have no experience of them,  but they might be worth an email...

The wider website there is full of really good Coolscan info and resources.

https://lincolnscan.co.uk/Coolscan.html

 

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Andy, thanks for the info.  I sent an email to lincolnscan.  I think I may have messed it up myself when I upgraded my iMac to MacStudio.  The former had a thunderbolt 2 connection, but the latter has no such port; needs thunderbolt 3.  I got an adapter, but it could have caused the problem.  I still have the iMac, but the scanner doesn't work anymore even with the original thunderbolt 2 cable and connection to the iMac.  I hope lincolnscan can help somehow.

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My scanner has an old firewire connection.  I had been using it successfully on the iMac with a 6 pin to 9 pin firewire cable and an Apple 9 pin firewire cable to thunderbolt 2 dongle adapter.  When I upgraded to MacStudio, there was no thunderbolt 2 port, so I bought what I thought was an additional thunderbolt 2 to 3 dongle adapter on Amazon.  In retrospect, the last adapter was probably just a thunderbolt 2 to usb-3 adapter which plugs into the MacStudio ok.  I fear this last adapter zapped some chip on the scanner.  I have since found out that Apple may have a better adapter for thunderbolt 2 to 3.

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