algrove Posted October 7, 2011 Share #1 Â Posted October 7, 2011 Advertisement (gone after registration) Just got a SEM 18mm f3.8 and the Leica USA 3 year Passport warranty talks about accidental breakage being covered under this warranty. Â Can anyone confirm or deny this is true of non-USA passport warranties? Or is this accidental coverage done to encourage Leica USA purchases by US Leica owners? Link to post Share on other sites More sharing options...
Advertisement Posted October 7, 2011 Posted October 7, 2011 Hi algrove, Take a look here Leica 3 year Passport Warranty-the same worldwide?. I'm sure you'll find what you were looking for!
250swb Posted October 7, 2011 Share #2 Â Posted October 7, 2011 Possibly a bribe because nobody is buying them anymore? Â Steve Link to post Share on other sites More sharing options...
MarkP Posted October 7, 2011 Share #3 Â Posted October 7, 2011 Why is the Passport Warranty only offered in some countries? There is no such arrangement in Australia. Â Serious answers only please, no smart-arse comments about American superpower status etc. Â Mark Link to post Share on other sites More sharing options...
StephenPatterson Posted October 8, 2011 Share #4 Â Posted October 8, 2011 It's very country specific. In the US we get passport warranty on lenses but not on M9 or M9-P (just the standard factory 2 year warranty for defects in parts or workmanship, not damage). Link to post Share on other sites More sharing options...
algrove Posted October 8, 2011 Author Share #5  Posted October 8, 2011 Why is the Passport Warranty only offered in some countries? There is no such arrangement in Australia. Serious answers only please, no smart-arse comments about American superpower status etc.  Mark  Mark- Do not know why, but that's the deal in the US. This dealer said to me that the reason it's offered is to discourage "gray" market lens purchases. Frankly, that really turned me off. Then I got to thinking about good marketing where all buyers should be treated equal and what then happens to me if I'm in Australia and need repair or whatever. Does this means I must send my US purchased lens back to USA Leica? I really have no answer for that, but I do know I plan on a trip to Australia within a year or so and do hope nothing happens requiring repair on a US lens. Link to post Share on other sites More sharing options...
MarkP Posted October 8, 2011 Share #6  Posted October 8, 2011 Mark- Do not know why, but that's the deal in the US. This dealer said to me that the reason it's offered is to discourage "gray" market lens purchases. Frankly, that really turned me off. Then I got to thinking about good marketing where all buyers should be treated equal and what then happens to me if I'm in Australia and need repair or whatever. Does this means I must send my US purchased lens back to USA Leica? I really have no answer for that, but I do know I plan on a trip to Australia within a year or so and do hope nothing happens requiring repair on a US lens.  Considering the nature of the Leica market and scarcity of equipment for sale I wouldn't have thought that there was a grey market for Leica. I have one lens bought in the USA with a Passport warranty. Nothing suggests that the coverage isn't worldwide but the lens would need to be returned to Leica USA for Passport warranty, although it I assume that standard warranty work would be covered and attended to worldwide.  I assume you will have travel insurance for the equipment when you're travelling  Regards, Mark. Link to post Share on other sites More sharing options...
spylaw4 Posted October 8, 2011 Share #7 Â Posted October 8, 2011 Advertisement (gone after registration) AFAIK Passport warranties are issued/arranged by the Leica importer, not by Leica themselves. Hence they are not offered worldwide, and the exact terms may vary country to country. As they are a sort of all-risks insurance type of thing, you may well need to return the damaged item to the supplier and claim through them, although the Passport cover itself should be worldwide. Standard worldwide 2 year warranty is in addition and would be dealt with locally. Interesting if Leica US is now actually offering a 3-year cover! Leica UK Passport cover is one year, but covers most cameras as well as lenses. Link to post Share on other sites More sharing options...
MarkP Posted October 8, 2011 Share #8 Â Posted October 8, 2011 AFAIK Passport warranties are issued/arranged by the Leica importer, not by Leica themselves. Hence they are not offered worldwide, and the exact terms may vary country to country. As they are a sort of all-risks insurance type of thing, you may well need to return the damaged item to the supplier and claim through them, although the Passport cover itself should be worldwide.Standard worldwide 2 year warranty is in addition and would be dealt with locally. Interesting if Leica US is now actually offering a 3-year cover! Leica UK Passport cover is one year, but covers most cameras as well as lenses. Â Interesting. Brian, thanks for clarifying that. Â Mark Link to post Share on other sites More sharing options...
algrove Posted October 8, 2011 Author Share #9  Posted October 8, 2011 Interesting if Leica US is now actually offering a 3-year cover! Leica UK Passport cover is one year, but covers most cameras as well as lenses.  Thanks for that info. Although Leica US has been offering the 3 year Passport here for at least one year that I know of. I will quote the warranty page I just got with the above lens (my other US lenses had no such mail in card-I was told this mail-in card is new):  Quote "Congratulations...By registering this product...you will receive full benefits of your Leica 3 Year Passport Protection Plan. To identify you as the owner of the world's finest product, you will receive the Leica Passport Service Card. This exclusive plan provides protection against manufacturer defects, functional failures, or any accidental damage to the covered Product including breakage, water damage, or any accident. Excluded are occurrences of fire, loss, theft or signs of deliberate damage." Unquote  That's it, except Leica misspelled occurrences by using one r followed by an a! My little ol' Apple here thinks that is wrong. Link to post Share on other sites More sharing options...
Recommended Posts
Archived
This topic is now archived and is closed to further replies.