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Warning and eyes up!


santila

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This story is the sole reason, why I only buy expensive gear on sight.

 

To bad, eBay does not move a finger to provide any help in such a case either (providing information about the fraudulent sellers).

Ebay seems to go the ostrich approach in such cases and play them low (sweeping accounts etc).

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This story is the sole reason, why I only buy expensive gear on sight.

 

To bad, eBay does not move a finger to provide any help in such a case either (providing information about the fraudulent sellers).

Ebay seems to go the ostrich approach in such cases and play them low (sweeping accounts etc).

 

 

...just like eBay, we need to very careful about allegations received from allegedly aggrieved sellers or buyers (seriously, think about it).

 

I am not a fan of eBay, but it seems to me that it provides a selling platform with a more-than-adequate payment infrastructure that can be relied on in cases of non-performance. What it does not provide is a law enforcement mechanism, particularly when the buyer or seller steps outside the stipulated rules - so it stands to reason that a strict commonsense approach should always be applied when transacting. Alas, this is not always the case.

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eBay pretty much lost me completely, when they decided to make it a pita for me, to use my account over seas.

 

Back home, I was a avid buyer of non photographic stuff from low priced to several thousand EUR priced items.

 

When I used my eBay account lately from another country, working overseas to ask a question about an article to a potential seller, eBay simply locked my account for potential fraud (my then oversea ip address was the trigger).

 

Resurrecting my account has been a huge burden. Ebay asks for all kind of documents, proving, that I am the original creator of my account, being not very helpful at all, reenabling the account.

 

After several weeks (!) of writing mails, sending fax documents back and forth with eBay now having copies of my personal ID documents and credit cards I have had enough and give up on them.

I buy my products now in classifieds and proper shops.

 

I have had this overseas IP issue triggering fraud filters with several companies, locking accounts and stopping service with several companies including my home bank locking credit cards.

The difference here in customer care is how each of these companies handle the customer in helping to get everything back and running, providing a discreet and FLUID procedure, to do so.

 

Ebay and one small Hong Kong based electronics internet seller are the only two corporates, I experienced, having stressed my patience to the level, gestapoing my personal documents over a series of long lasting checking procedures, to finally resulting in me stopping to support them.

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I’ve bought an M7 and 5 lenses on EBay without any problems. This person made a couple of major mistakes and, unfortunately, is paying a rather heavy price. Paying by bank deposit should have been a big red flag. My first rule for buying on EBay is check out the seller. That includes not only their feedback, but also visiting their website (most reputable sellers have a website separate from EBay), and sending them a question email. After throwing in an early bid, I send the email and ask about return policy and some specific question on the item. If I don’t like the response (or in some cases the total lack of a response), I don’t continue bidding. There are a lot of scammers on Ebay and you need to accept that and do a little homework. If you do and are patient, then you can often get a great bargain.

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This is an unfortunate story but as Allan says, caveat emptor. I've bought and sold very expensive camera gear on eBay for seven years and as yet haven't had a problem. You need to read the fine print and quite frankly, most scam victims don't seem to do their due diligence.

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+++1

 

I have had an even worse nightmare with ebay. On my first ever bid:mad:

 

Closing the account is/was also a pita.

 

 

 

eBay pretty much lost me completely, when they decided to make it a pita for me, to use my account over seas.

 

Back home, I was a avid buyer of non photographic stuff from low priced to several thousand EUR priced items.

 

When I used my eBay account lately from another country, working overseas to ask a question about an article to a potential seller, eBay simply locked my account for potential fraud (my then oversea ip address was the trigger).

 

Resurrecting my account has been a huge burden. Ebay asks for all kind of documents, proving, that I am the original creator of my account, being not very helpful at all, reenabling the account.

 

After several weeks (!) of writing mails, sending fax documents back and forth with eBay now having copies of my personal ID documents and credit cards I have had enough and give up on them.

I buy my products now in classifieds and proper shops.

 

I have had this overseas IP issue triggering fraud filters with several companies, locking accounts and stopping service with several companies including my home bank locking credit cards.

The difference here in customer care is how each of these companies handle the customer in helping to get everything back and running, providing a discreet and FLUID procedure, to do so.

 

Ebay and one small Hong Kong based electronics internet seller are the only two corporates, I experienced, having stressed my patience to the level, gestapoing my personal documents over a series of long lasting checking procedures, to finally resulting in me stopping to support them.

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