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Lightroom 2.6 released but suddenly crashing importing M9 files

rebelfocus

By rebelfocus
in Leica M9 / M-E

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rebelfocus

rebelfocus

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I have been running the beta of Lightroom 2.6 and tonight the app notified me that the official 2.6 is out so I downloaded and installed it.

 

Now suddenly I find the app crashes reproducibly trying to import M9 DNG files. After the 15th one it crashes every time so am no longer able to get my images imported into the Lightroom catalogue. This wasn't happening with the 2.6 beta or 2.5.

 

Is anyone else getting this crash importing their M9 files into LR 2.6?

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george_b

george_b

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I have been running the beta of Lightroom 2.6 and tonight the app notified me that the official 2.6 is out so I downloaded and installed it.

 

Now suddenly I find the app crashes reproducibly trying to import M9 DNG files. After the 15th one it crashes every time so am no longer able to get my images imported into the Lightroom catalogue. This wasn't happening with the 2.6 beta or 2.5.

 

Is anyone else getting this crash importing their M9 files into LR 2.6?

Nope, I imported into Lightroom but kept the DNGs in their original location I choose to copy them from the card >> card reader >> data hard disc on my P/C

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rebelfocus

rebelfocus

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Nope, I imported into Lightroom but kept the DNGs in their original location I choose to copy them from the card >> card reader >> data hard disc on my P/C

 

Thanks good to know. I might try a few things like that.

 

I should have said I use LR on a Mac running the latest Snow Leopard, the app is configured to open in 64-bit mode and on import I have it copy to a hard disc and also convert the M9 uncompressed DNGs to Adobe compressed DNG (all the the settings are identical to the 2.6 RC, just the crash is new)

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k-hawinkler

k-hawinkler

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From the ReadMe file:

 

64-bit Installation Notes

Mac: Lightroom 2 is a 32-bit application by default. For customers using OS X 10.5 on an Intel-based computer, Lightroom 2 can be used as a 64-bit application by selecting ‘Adobe Lightroom 2’ in the Application folder, choosing Get Info(CMD I) and un-checking the ‘Open in 32 Bit Mode’ option.

 

Does it work in 32-bit mode for you?

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rebelfocus

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From the ReadMe file:

 

64-bit Installation Notes

Mac: Lightroom 2 is a 32-bit application by default. For customers using OS X 10.5 on an Intel-based computer, Lightroom 2 can be used as a 64-bit application by selecting ‘Adobe Lightroom 2’ in the Application folder, choosing Get Info(CMD I) and un-checking the ‘Open in 32 Bit Mode’ option.

 

Does it work in 32-bit mode for you?

 

I haven't got to trying for workarounds yet. For speed reasons, I have been running LR in 64-bit mode for years and 2.6 RC was not crashing in 64-bit mode.

 

I have just posted a query on the Adobe LR forums. Another M9 user has already replied is seeing reproducible crashes not just on import but on several opening previously imported M9 DNG files in the develop module.

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rebelfocus

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No problems with Windows 7 - for once I'm able to add a sly grin to a post initiated by a Mac user. :D

 

But I feel your pain...

 

(Sorry - couldn't help the dig - really hope you get your problem sorted! :)

 

Good for you Chris! I'm sure being a Windows guy, the opportunity the give such digs to us Mc guys are rare so when they come along enjoy them ;-)

 

The problem is actually much more serious that I first realised. It doesn't just happen on importing M9 files, if you click around on previously imported M9 DNGs while in the Library module, the app will swiftly crash. I have alerted Adobe and they are looking at it now.

 

It is a regression between 2.6 RC and the official 2.6 so I would advise all M9 Mac users to stay away from the 2.6 release until more is known about this problem.

 

I believe it is only happening when you run the app in 64-bit mode because I just forced it back to 32-bit after seeing k-hawinkler's post above and so far haven't seen the crash . But that's a real pain because 32-bit mode is not as snappy so I think I will revert to the 2.6 RC myself.

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wlaidlaw

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Tony,

 

That is a bummer, as I was going to use my M9 code I have been storing up and get LR2.6 tomorrow. I cannot be bothered if I have to run it in 32 bit. I will keep on using LR3 Beta. Adobe told me the Leica code will not give me LR3 when it comes out, as the M9 codes are dated and the current ones are only good for LR 2.x.

 

C1 V5.0.1 is buggy as well and keeps losing its thumbnail display colour space preferences, then displaying thumbnail error messages. At the moment, I seem to have to set this for each session, which is a pain.

 

Wilson

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rebelfocus

rebelfocus

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Tony,

 

That is a bummer, as I was going to use my M9 code I have been storing up and get LR2.6 tomorrow. I cannot be bothered if I have to run it in 32 bit. I will keep on using LR3 Beta. Adobe told me the Leica code will not give me LR3 when it comes out, as the M9 codes are dated and the current ones are only good for LR 2.x.

 

C1 V5.0.1 is buggy as well and keeps losing its thumbnail display colour space preferences, then displaying thumbnail error messages. At the moment, I seem to have to set this for each session, which is a pain.

 

Wilson

 

Yes, I would hold off the moment Wilson until they isolate the constant crashes in 2.6. I think it is in 64-bit only but can't be sure. If you are interested in tracking it, here is the link to the thread I opened on the Adobe forums...

 

Adobe Forums: LR 2.6 now crashing reproducibly...

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hatam

hatam

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I've been interacting with Adobe LR QA team tonight on this issue. They are aware of it, and have acknowledged that there is a problem.

 

It seems to only affect 64-bit versions of LR2.6 and loading/processing M9 DNG files.

 

I anticipate that we'll have a fix from Adobe soon.

 

Mike

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toff

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I've been having the same problem of Lightroom 2.6 crashing reproducibly going to the Develop module. It hangs on "Loading" the image then crashes. This only happens in 64 bit mode. I ran it in 32 bit mode and things now are fine.

 

I am running LR on a Mac with OS X (v 10.5 Leopard). If it crashes then the temporary solution is to run it in 32 bit mode until Adobe posts a fix for it. To run it as a 32 bit application go to "Applications" select LR2, then either Control click or Right click, then Get info, then select "Open in 32 bit mode".

 

It seems to run fine then. Hope this helps someone out till the problem is fixed.

 

Chris

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Marty

Marty

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Yup, crashing here too :(

 

OS X 10.6.2 and running in 64 bits. After my latest import it is so bad that it now crashes immediately after opening. Stay well clear if you absolutely need 64 bits.

 

No problems in 32 bits.

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rebelfocus

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Just to summarise

 

- happens on Mac OS X Snow Leopard and Windows 7

- crashes happen all the time when browsing M9 DNG files in Library mode, importing or switching to Develop mode

- happens with both compressed and uncompressed DNGs from the M9

- Adobe think it is specific to data in some DNGs and also think that this crash might only occur with files from the M9

- happens with LR 2.6 running in 64-bit mode (but doesn't seem to happen in 32-bit so far)

- also happens on Windows running Photoshop CS4 with Camera Raw 5.6 in 64-bit mode

- this does not happen with LR 2.6 RC. This regression was introduced in the final version. It is hard to imagine how they could have missed this crash even with light touch testing. It implies that Leica support is just not a priority for them or their testing is just poor.

- Adobe are suggesting running the app in 32-bit mode as a workaround but of course this means less snappy performance (and who knows what else lurks in this release)

 

It's a real bummer. Many of us were looking forward to decent M9 support in an official Lightroom release.

 

Stay away from 2.6 and please voice your concern to Adobe (the forum thread listed above would be a good place). There aren't too many M9 users yet so we need to make a little more noise.

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george_b

george_b

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Just to summarise

 

- happens on Mac OS X Snow Leopard and Windows 7

- crashes happen all the time when browsing M9 DNG files in Library mode, importing or switching to Develop mode

..

- happens with LR 2.6 running in 64-bit mode (but doesn't seem to happen in 32-bit so far)

- also happens on Windows running Photoshop CS4 with Camera Raw 5.6 in 64-bit mode

..

Stay away from 2.6 and please voice your concern to Adobe (the forum thread listed above would be a good place). There aren't too many M9 users yet so we need to make a little more noise.

FWIW, I'm using 64bitVista (LR loaded as 64bit, and side by side with an XP P/C (32bit) and I'm not experiencing these issues described either with LR or CS4 & Camera Raw 5.6. Curious.

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Jager

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Beyond the bug itself (which understandably happens), I find it odd that Adobe would make further code changes to the final release candidate without going through another iteration of beta testing. Normally that RC version would see a full round before being blessed as the final production release.

 

It sounds like we've got some M9 users here who have been participating in the beta program and such an obvious bug would quickly have revealed itself.

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rebelfocus

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Beyond the bug itself (which understandably happens), I find it odd that Adobe would make further code changes to the final release candidate without going through another iteration of beta testing. Normally that RC version would see a full round before being blessed as the final production release.

 

It sounds like we've got some M9 users here who have been participating in the beta program and such an obvious bug would quickly have revealed itself.

 

Yes, the point of having a release candidate is that any changes made between that and GM have to be regression tested with great thoroughness. Clearly that didn't happen here; if Adobe QA were testing with M9 files this would have been found very easily. If the software changes had be included as part in another RC, they would have certainly been reported within minutes by any M9 users running 64-bit software.

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