robsteve Posted November 29, 2006 Share #21 Posted November 29, 2006 Advertisement (gone after registration) Since Leica is distributed in Canada by Leica NJ, whether you bought it in the USA or Canada doesn't make any difference in regards to warranty. I would just get in contact with the Canadian Leica Rep and see what he says to do. Link to post Share on other sites More sharing options...
Advertisement Posted November 29, 2006 Posted November 29, 2006 Hi robsteve, Take a look here Canada/USA M8 Owners' Filter Request Form . I'm sure you'll find what you were looking for!
canlogic Posted November 29, 2006 Share #22 Posted November 29, 2006 Since Leica is distributed in Canada by Leica NJ, whether you bought it in the USA or Canada doesn't make any difference in regards to warranty. I would just get in contact with the Canadian Leica Rep and see what he says to do. I have sent an email directly to Leica with these questions but I am still waiting for a reply. Link to post Share on other sites More sharing options...
grober Posted November 29, 2006 Share #23 Posted November 29, 2006 Remember: Leica said to register your M8 on their site NOT BEFORE 6 December 2006. My probable course of action is to ship the body and one lens needing coding to New Jersey and let Leica USA muscle it across the pond to Germany. I assume the lens will be coded in New Jersey and returned separately to me. You'll all feel the heat from the low grade nuclear explosion here on the Left Coast if Leica sends the M8 back to me with any sort of duties or tariffs to be collected by our friendly postman at this address. NOTHING happens until 6 December (or later) after I have registered this baby at the prescribed Leica site. -g Link to post Share on other sites More sharing options...
thisaccountisdeleted Posted November 29, 2006 Share #24 Posted November 29, 2006 Just wondering will Leica post a certain time frame to summon the early M8s back before a certain date. i would imagine that you can do it any time within your 2 year warranty period. [edit: my first post.. only lurked for 26 months..] Link to post Share on other sites More sharing options...
sean_reid Posted November 29, 2006 Author Share #25 Posted November 29, 2006 Sean is doing yeoman service for us all here. EVERY customer-facing employee at Leica USA in New Jersey should be hanging their head in abject shame now because of their apparent reliance on a user to get this important message out to their M8 customers. (Doubly so since this forum is sponsored by Leica itself!) Thanks, Sean for your thoughfulness. -g Hi G, Thanks very much but the exact point I was trying to make above is that I am not a messenger for Leica, per se. I ask them for information for articles and then (lately) I also post some of that on the forum. They haven't done anything wrong in not announcing the form yet, the filters can't even be sent until January and everyone with an M8 is entitled to the two freebies. Sean Link to post Share on other sites More sharing options...
sean_reid Posted November 29, 2006 Author Share #26 Posted November 29, 2006 My advice, generally, is to go through the normal channels with this. Speak to your dealer and, if needed, have him or her speak to the rep. In other words, I agree with Rob. Cheers, Sean Link to post Share on other sites More sharing options...
abrewer Posted November 29, 2006 Share #27 Posted November 29, 2006 Advertisement (gone after registration) Hi Sean. I got your message. I've changed the link to one that's a sticky here on the Digital Forum: UVa/IR Filter Request Form for M8 BTW, your PM mailbox is full--you might want to delete some of your messages (200 max). Thanks. Allan Link to post Share on other sites More sharing options...
grober Posted November 29, 2006 Share #28 Posted November 29, 2006 EVERYONE: Sean Reid is NOT associated in any way with Leica Camera, Inc. except as a customer and user like the rest of us. Sorry if anything I wrote earlier implied other. My form goes in the mail tomorrow. I'll be happy if I see the two free filters before February. I'm grateful to have seen it here and, perhaps, to get some position in their queue by mailing it in before the expected date of 6 December. I encourage everyone to take advantage of Sean's thoughtfulness by making the form available: fill out the form and get it in the mail! We should all feel horribly embarrassed by Leica USA's lack of even the most modest public relations efforts on this "filter thingy." -g Link to post Share on other sites More sharing options...
ho_co Posted November 29, 2006 Share #29 Posted November 29, 2006 I am a Canadian who bought his camera in the US. What is besta) ship the camera to the US dealer ship the camera to Leica US c) ship the camera to Leica in Solms d) some other ridiculous option 1) There is no advantage in shipping it to the dealer. That's just one more stop that he isn't set up to handle, and will slow the process. 2) US or Solms? You decide. If speed is important, obviously ship it direct to Solms. But then you need to do the paperwork. (See next post. I don't know the requirements for Canadian import, but your Customs authority can help with the requirements.) "Some other ridiculous option"--Showing a bit of pique, are we? --HC Link to post Share on other sites More sharing options...
ho_co Posted November 29, 2006 Share #30 Posted November 29, 2006 If you live in the US and are shipping to Solms direct: First take the camera to a local US Customs Agent. They have a form for you to fill out with camera description and serial number. Fill it out; show the agent the camera and the form. He will validate the form. (The form is the same one you use when you're leaving the country with camera and lenses, and is available at airports etc.) Now send the camera to Solms, but you keep the form. When the camera is returned, take your form to the agency that has it. Show them the form as proof that you already had the camera in the US, so you don't owe duty. (This avoids the problem of proving ownership by contacting Solms mentioned above by Bill Hollinger.) The advantage you get by shipping through Allendale is that they do the paperwork. The advantages you get by shipping direct are that 1) you have the Customs form already filled out and don't need to do it again when you go on vacation; and 2) it's quicker. --HC Link to post Share on other sites More sharing options...
canlogic Posted November 29, 2006 Share #31 Posted November 29, 2006 Basically the same procedure here in Canada plus some special shipping docuements that have to be filled in. Shipping to Germany from Montreal via Fedex is $117.00 one way. No word on if Leica is picking up the tab on this or not. If they are starting to ship the updated M8 and it is going to take 3 or more weeks to get the camera back maybe it would be best to return it and then take an updated one. Link to post Share on other sites More sharing options...
msadat Posted November 29, 2006 Share #32 Posted November 29, 2006 the lhsa veriosn of the 50 asph is 43mm filter size Hmm.. so I looked up Leica's technical data for the 50mm Summ ASPH and it says 46mm (regular Black and Silver versions), while B&H lists 43mm for some versions of the 50mm Summ ASPH (LHSA Editions). Link to post Share on other sites More sharing options...
Guest guy_mancuso Posted November 29, 2006 Share #33 Posted November 29, 2006 I would imagine when you register the camera than instructions and such would be available on what to do , and i believe customer service would call you to make the apointment.I would think all this will be in order by then on what to do next. Link to post Share on other sites More sharing options...
robsteve Posted November 29, 2006 Share #34 Posted November 29, 2006 Basically the same procedure here in Canada plus some special shipping docuements that have to be filled in. Shipping to Germany from Montreal via Fedex is $117.00 one way. No word on if Leica is picking up the tab on this or not. If they are starting to ship the updated M8 and it is going to take 3 or more weeks to get the camera back maybe it would be best to return it and then take an updated one. I don't think the $117 would include insurance at $4,800 USD. Link to post Share on other sites More sharing options...
canlogic Posted November 29, 2006 Share #35 Posted November 29, 2006 I don't think the $117 would include insurance at $4,800 USD. No that was just the shipping cost. Link to post Share on other sites More sharing options...
grober Posted November 29, 2006 Share #36 Posted November 29, 2006 If you live in the US and are shipping to Solms direct: First take the camera to a local US Customs Agent. They have a form for you to fill out with camera description and serial number. Fill it out; show the agent the camera and the form. He will validate the form. (The form is the same one you use when you're leaving the country with camera and lenses, and is available at airports etc.) --HC Very good advice however you plan to ship your sick M8 for retrofit. If you don't want to visit your local customs agent at the airport -- who would in this busy holiday season? -- just look in the government section of any USA phone book under "federal" and find an in-city alternative. I've done this with other photo gear in the past and appreciate HC's reminder to do it here. I'll bring along the Leica lenses I've purchased in the last few years to also add to the U. S. Customs form along with the M8. -g Link to post Share on other sites More sharing options...
sean_reid Posted November 29, 2006 Author Share #37 Posted November 29, 2006 Just a reminder that we can register the cameras by mail (perhaps also fax) as soon as we want to using the papers that came with them. I think people have valid concerns about shipping costs etc. and should work the details out with their dealers/Leica reps for their area. Cheers, Sean Link to post Share on other sites More sharing options...
sdai Posted November 29, 2006 Share #38 Posted November 29, 2006 I don't know if you tried shipping a $6,000 item internationally, but the insurance is either unavailable or very expensive. As a goodwill gesture, Leica should send every registered owner a pre-paid shipping label in my humble opinion, let FedEx or UPS charge back to their corporate account ... could also avoid a lot of hassle on both ends. Link to post Share on other sites More sharing options...
herbkell Posted November 29, 2006 Share #39 Posted November 29, 2006 1) There is no advantage in shipping it to the dealer. That's just one more stop that he isn't set up to handle, and will slow the process.2) US or Solms? You decide. If speed is important, obviously ship it direct to Solms. But then you need to do the paperwork. (See next post. I don't know the requirements for Canadian import, but your Customs authority can help with the requirements.) "Some other ridiculous option"--Showing a bit of pique, are we? --HC I am showing a bit of pique to put it mildly. The lack of definate news and Leica's apparent unwillingness to swop our cameras for new "updated" ones is probably the final straw for me.I suspect my M8 is heading back but with a one way ticket What I find absolutely amazing is the brand loyalty exhibited by some folks. I have not shot Leica as long as many of you and I am definately prepared to turn my back on the company and all of its products if they don't swap our cameras. Why in hell should I have to concern myself with shipping and custom hassles and expenses to return a brand new product that was sold ( I firmly believe knowingly) with significant problems. The poor folks who shelled out $5K several weeks ago now have to jump through hoops whilst Lecia will ship the euphemistically named 'updated" cameras to new purchasers shortly. If I treated my exhisting cusomers like this I expect I would be out of buisness long ago. Shame on you Leica! Please do the right thing and swap our cameras. Link to post Share on other sites More sharing options...
wilfredo Posted November 29, 2006 Share #40 Posted November 29, 2006 Is it time to start that Leica recovery group I suggested a couple of weeks ago? Playing Devils advocate, why should Leica replace their already sold M8's with new one's??? It's cheaper for the company to repair. If they take the cameras back, then they would have to sell them later as refurbished, say for $3500.00 (with a one year warranty). Major loss for the company! I wonder what the stories will be this time next year? I'll keep waiting before I make any move toward a purchase. Cheers, Wilfredo Link to post Share on other sites More sharing options...
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