ianman Posted October 24, 2009 Share #21 Posted October 24, 2009 Advertisement (gone after registration) Not quite correct. I was quote and paid 5000 euros, 10% off the list RRP. Although like most people I am still waiting for delivery ! Link to post Share on other sites More sharing options...
Advertisement Posted October 24, 2009 Posted October 24, 2009 Hi ianman, Take a look here Bad experience with Harrison Cameras. I'm sure you'll find what you were looking for!
delander † Posted October 24, 2009 Share #22 Posted October 24, 2009 This is unfortunate, did you speak to the same guy? The problem in the UK just right now is that everyone knows that the VAT is going back up in January, which will add about £120 to the price. Jeff Link to post Share on other sites More sharing options...
Leicaiste Posted October 24, 2009 Share #23 Posted October 24, 2009 Not quite correct. I was quote and paid 5000 euros, 10% off the list RRP. Although like most people I am still waiting for delivery ! I really wondering which Belgian shop did that. Lucien Link to post Share on other sites More sharing options...
marknorton Posted October 24, 2009 Share #24 Posted October 24, 2009 I'm glad that you agree that Harrisons were wrong to renage on their agreement and I completely accept that I should have made it clearer in my earlier posts that I will not do business with Harrisons. Since you have nothing to lose, why don't you tell us what discount you were originally being offered so that we can judge whether you are making a mountain out of a mole-hill? Link to post Share on other sites More sharing options...
cliffp Posted October 24, 2009 Author Share #25 Posted October 24, 2009 They were going to sell the M9 at list and the 50mm F1.4 at £1900 which is £160 off their usual price. This for me is enough to be worth bothering about. It isn't just about the amount of money, it is about trust. Lets suppose you put down a deposit, maybe even paid in full for an M9. How do you know that you will be placed next in line for an M9 and will receive it when your turn comes? The truth is, you have to trust the company. What happens if someone offers to pay £100 over the list price in return for being put at the top of the queue? If the company agreed to this, you would get bumped down a place and nobody would ever know. I don't see a great deal of difference between this scenario and what happened to me. Both situations involve a company getting extra money by selling a promised item to someone else. In my case, I lost the deal, in the hypothetical case, everybody has to wait longer for their M9. The bottom line is you just have to trust that the company will behave ethically and in my case they didn't. Link to post Share on other sites More sharing options...
doug_m Posted October 24, 2009 Share #26 Posted October 24, 2009 If my long time Leica dealer (Glazer's Camera in Seattle) tells me they will sell me X for Y price their word is good - without any deposit. I think this is the way it should be- as a matter of right and wrong- unless the agreement specifically required a deposit. Link to post Share on other sites More sharing options...
Guest BigSplash Posted October 24, 2009 Share #27 Posted October 24, 2009 Advertisement (gone after registration) There is a problem with new lens supply. The release of the M9 has caused this problem. I bought a 50mm Summilux from Hong Kong on eBay for 3,500. They have been very good at delivering products on time. Leica is having sever delivery problems with the M9 and has hired 100 new technicians to man their production line. This has pretty much removed November as a delivery month. This is all from a long time Leica dealer. If it is true that Leica has hired 100 NEW TECHNICIANS to clear M9 backlog I am shocked. I have personally been attacked on this forum many times as: I do not understand etc about how a Leica product is built. I have been told that Leica products require years of training for each product line manufacturing operator... I have repeatedly said that each individual operator can be given requiste training for their small part in the manufacturing process, and this is what leica should do. The good news is that those that Leica are doing the right thing and at a personal level those that attacked me are apparently wrong! I wish Leica well in building up their manufacturing capability for M9, although maybe they should have started this initiative earlier. Link to post Share on other sites More sharing options...
cliffp Posted October 24, 2009 Author Share #28 Posted October 24, 2009 If my long time Leica dealer (Glazer's Camera in Seattle) tells me they will sell me X for Y price their word is good - without any deposit. I think this is the way it should be- as a matter of right and wrong- unless the agreement specifically required a deposit. Absolutely! I have had nothing but excellent service from every other UK company. My last major purchase was from the London branch of Calumet who were the epitome of professionalism. That is what made my recent experience stand out and seem worthy of speaking out about. Link to post Share on other sites More sharing options...
250swb Posted October 24, 2009 Share #29 Posted October 24, 2009 They were going to sell the M9 at list and the 50mm F1.4 at £1900 which is £160 off their usual price. This for me is enough to be worth bothering about. It isn't just about the amount of money, it is about trust. Lets suppose you put down a deposit, maybe even paid in full for an M9. How do you know that you will be placed next in line for an M9 and will receive it when your turn comes? The truth is, you have to trust the company. What happens if someone offers to pay £100 over the list price in return for being put at the top of the queue? If the company agreed to this, you would get bumped down a place and nobody would ever know. I don't see a great deal of difference between this scenario and what happened to me. Both situations involve a company getting extra money by selling a promised item to someone else. In my case, I lost the deal, in the hypothetical case, everybody has to wait longer for their M9. The bottom line is you just have to trust that the company will behave ethically and in my case they didn't. Now I think you are going over the top. You are just making up weird scenarios to suit your own level of pique. I'm willing to trust Harrison Camera's and I haven't made an order with any other shop. You don't have to, go somewhere else, order from somebody else, try to get a deal from somebody else, do whatever it takes to make you feel happier about buying your M9 and lens. If getting a 'deal' is important you may have to wait until the rush is done with, in which case I can't see the point in whinging any longer. Order from multiple dealers, you may get one sooner rather than later, and in which case those dealers who you have wasted the time of may have an axe to grind with you. I know for a fact that Harrison's do not ask for a deposit in advance to get on the list nor keep your place on the list, they don't need to, they can sell as many M9's as they get without playing stupid games. Steve Link to post Share on other sites More sharing options...
JHAG Posted October 24, 2009 Share #30 Posted October 24, 2009 … and the 50mm F1.4 at £1900 which is £160 off their usual price. I paid mine 1650 € (excl. VAT which I was not subject to) brand new from Ffordes. Link to post Share on other sites More sharing options...
cliffp Posted October 24, 2009 Author Share #31 Posted October 24, 2009 they can sell as many M9's as they get without playing stupid games. If agreeing to something then changing your mind isn't a stupid game, I don't know what is. Link to post Share on other sites More sharing options...
andybarton Posted October 24, 2009 Share #32 Posted October 24, 2009 You are the first person on this forum, to my knowledge, to have a "bad" experience with Harrisons. Did you have a written agreement with them re your originally understood price, or was this just an "understanding"? I am not defending them, and have no axe to grind, as I have never dealt with them personally, but I do find it interesting that people come to the forum for the first time to write something extremely negative about a dealer who has had glowing reports in the past from various long-standing members. As an aside, 50 Summiluxes are like hens teeth, so to be offered any kind of discount is something very unusual. Link to post Share on other sites More sharing options...
Guest wls.shanghai Posted October 24, 2009 Share #33 Posted October 24, 2009 I find it very very strange, that people come to the forum for the first time to write something extremely negative about a dealer without any solid evidence! wls Link to post Share on other sites More sharing options...
thomaswchapaman Posted October 25, 2009 Share #34 Posted October 25, 2009 Harrison cameras is my local shop and I find their staff and service to be impeccable. I don't know the true details of your case, but its hardly the end of the world, move on! Tom Link to post Share on other sites More sharing options...
doug_m Posted October 25, 2009 Share #35 Posted October 25, 2009 "As an aside, 50 Summiluxes are like hens teeth, so to be offered any kind of discount is something very unusual." As another aside, since its apparently very hard to find a 50 mm lux ASPH- forum members may be interested to know that Glazer's Camera in Seattle, Washington has two new 50 lux ASPH lenses in stock and for sale. One is black and the other silver. Ask for Mark V. who has always given me excellent service. They are also open on Sundays. Link to post Share on other sites More sharing options...
glenerrolrd Posted October 25, 2009 Share #36 Posted October 25, 2009 I find this whole thread quite amazing. If you believe the individual that started the post....Harrison s agreed to a price and they are not disputing that they will not complete the transaction because they can sell the items for more. Not only will the potential buyer now have to pay a higher price but because of the bad feelings ..he will most likely no longer be on the list. Maybe we could just stop with those points ....it seems that he has a very legitimate complaint. He doesn t need advice or criticism for not getting it in writing. If the shop needed a deposit to hold a price then they should have asked for one. Or should we believe that Harrison s will only honor quotations that are in writing. The second issue ....why bring this to a public forum. The fact that others have had good experiences might be useful ....but I also consider that if you didn t have a problem then so what? If you had a problem and they took care of you..great. Otherwise they shipped you a product in a box without screwing up. Now if you tell us they went to bat for you with Leica on a replacement for a bad M8 ......thats different. Did they do anything for you that cost them money? You couldn t really believe that Harrison s was right to change the deal based on the scarcity of the product? By bringing this to a public forum he is bringing exposure to the problem. If you had good luck with Harrison s great ..but you have been warned that others have not shared your good fortune. Link to post Share on other sites More sharing options...
storybrown Posted October 25, 2009 Share #37 Posted October 25, 2009 glenerrolrd (roger) - wise words . . . Link to post Share on other sites More sharing options...
pgk Posted October 25, 2009 Share #38 Posted October 25, 2009 It would be very interesting to hear Harrison's side of the story (I've never dealt with them) to find out whether they considered this to have been a firm order, or one which they had offered or been 'pushed' to cosider/offer a discount or possible discount on, etc.. I doubt we ever will because I doubt that even if someone from Harrison's could respond here, that they would. The trouble with complaints like this, and I'm not necessarily blaming the poster who sounds potentially quite rightly irritated, is that they are inevitably one sided. If there was no dispute over the facts of matter - ie, a deposit paid, or the order and discount confirmed in writing, then such a post would be fair enough, but a bad experience based on an unwritten agreement which cannot be corroborated should, IMHO, be kept to one's self I'm afraid, perhaps an unplatable suggestion, but there you are. Link to post Share on other sites More sharing options...
Shootist Posted October 25, 2009 Share #39 Posted October 25, 2009 The trouble with complaints like this, and I'm not necessarily blaming the poster who sounds potentially quite rightly irritated, is that they are inevitably one sided. If there was no dispute over the facts of matter - ie, a deposit paid, or the order and discount confirmed in writing, then such a post would be fair enough, but a bad experience based on an unwritten agreement which cannot be corroborated should, IMHO, be kept to one's self I'm afraid, perhaps an unplatable suggestion, but there you are. IMHO the trouble with complains like this are they are truly unfounded. The OP never put any money down on that deal or got the deal in writing. So the seller does not have to honor it, clear and simple. If he had put some money down and got a receipt stating the cost of the package and the deposite left for the deal then been told the deal was off that is cause for complaints. But that did not happen. It's the same with everything. Try this with a car, boat or even a plane ticket. I was on your website the other day and you had tickets to California for 249.00 round trip. I go back today and they are now up to 329.00. (Agent) Well you should of bought the ticket the other day when they were a lower price, Good-bye. Link to post Share on other sites More sharing options...
lsolum Posted October 25, 2009 Share #40 Posted October 25, 2009 Just to clear up a small misconception. In most common-law jurisdictions, one can enter an oral contract for sale, simply by the buyer and seller reaching agreement on the price and the item to be sold. Some contracts, e.g., for the purchase of real estate, are covered by what is called "the statute of frauds," and must be in writing, but this contract would not have been covered by the statute of frauds. If the facts are as the OP related them, this was a valid contract, and the seller was in breach. Writings are not required, deposits are not required. Link to post Share on other sites More sharing options...
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