cliffp Posted October 23, 2009 Share #1 Posted October 23, 2009 Advertisement (gone after registration) A few week ago I put my name down for an M9 plus 50mm F1.4 with Harrison cameras. They agreed a slightly cheaper price because I was ordering a lens as well (I know you could understand them not doing a deal because both items are like gold dust). I phoned them up today to ask if there was an update on delivery times and to request confirmation of the deal we had agreed. The guy I spoke to said they wouldn't be able to do the deal because the items are so hard to come by they could get their normal price. My advice is to avoid this company like the plague (and get confirmation of any deal in writing). Link to post Share on other sites More sharing options...
Advertisement Posted October 23, 2009 Posted October 23, 2009 Hi cliffp, Take a look here Bad experience with Harrison Cameras. I'm sure you'll find what you were looking for!
250swb Posted October 23, 2009 Share #2 Posted October 23, 2009 A few week ago I put my name down for an M9 plus 50mm F1.4 with Harrison cameras. They agreed a slightly cheaper price because I was ordering a lens as well (I know you could understand them not doing a deal because both items are like gold dust). I phoned them up today to ask if there was an update on delivery times and to request confirmation of the deal we had agreed. The guy I spoke to said they wouldn't be able to do the deal because the items are so hard to come by they could get their normal price. My advice is to avoid this company like the plague (and get confirmation of any deal in writing). I have always bought my Leica equipment from Harrison Cameras and always found them to be honest and trustworthy. My M9 is on order with them now so hopefully if you ordered yours before me cancelling it will move me up the list. Excellent! Steve Link to post Share on other sites More sharing options...
cliffp Posted October 23, 2009 Author Share #3 Posted October 23, 2009 I didn't formally cancel it but if they read this thread I will probably find that it has been cancelled for me! (feel free to tip them off) I don't suppose that they (as an organisation) are being malicious. I believe it is a case of one rogue/incompetent employee making an offer they didn't need to to get a sale. Nonetheless a verbal contract is a contract and they are not denying that they offered to do the deal. I am annoyed because I chose them (as opposed to a dealer likely to get more cameras in quickly) because of the deal. Link to post Share on other sites More sharing options...
cocker Posted October 23, 2009 Share #4 Posted October 23, 2009 I didn't formally cancel it but if they read this thread I will probably find that it has been cancelled for me! (feel free to tip them off) Ah. So you aren't being straight-forward with them either? Link to post Share on other sites More sharing options...
250swb Posted October 23, 2009 Share #5 Posted October 23, 2009 See if you can get the same deal (that they presumably mistakenly agreed to) elsewhere and they may price match. I've never known Harrison to be keen on price unless they are competing with other shops over prices, and as we all know, at the moment its full retail for the M9 or nothing, wherever you go. They are a good dealer if you are trading in or doing deals on second hand equipment though, and they sort problems out without any fuss. Steve Link to post Share on other sites More sharing options...
john_newell Posted October 23, 2009 Share #6 Posted October 23, 2009 Did you try to resolve the conflicting messages from them with supervisory staff at the store before you flamed them here in public? Link to post Share on other sites More sharing options...
M. Valdemar Posted October 23, 2009 Share #7 Posted October 23, 2009 Advertisement (gone after registration) "When you're dealing with a religious SOB get it in writing," - William Burroughs Link to post Share on other sites More sharing options...
cocker Posted October 23, 2009 Share #8 Posted October 23, 2009 "When you're dealing with a religious SOB get it in writing," - William Burroughs What the hell are you talking about? Link to post Share on other sites More sharing options...
earleygallery Posted October 24, 2009 Share #9 Posted October 24, 2009 Your mistake was not getting an order confirmation in writing. How do you know that you are even down to get a camera? I take it you didn't need to pay any deposit? I think you'll find that they are covered by the consumer laws - invitation to treat - they don't have to sell at any price until the contract is made. Not saying that it's right however, if they gave you a verbal commitment. Link to post Share on other sites More sharing options...
erl Posted October 24, 2009 Share #10 Posted October 24, 2009 "When you're dealing with a religious SOB get it in writing," - William Burroughs M Valdemar, for an infrequent poster here you may consider favouring us with an explanation of your apparently biased POV towards the implied 'offender'. Allow me to point out that personalizing offensive comments, especially towards someone who has no real possibility of defending themself here, is considered bad form and not within the spirit of this forum. Using religion as a form of abuse is considered even more offensive to some. Please remember this is an international forum read by members of many cultures besides what we call 'our own.' Link to post Share on other sites More sharing options...
Shootist Posted October 24, 2009 Share #11 Posted October 24, 2009 A few week ago I put my name down for an M9 plus 50mm F1.4 with Harrison cameras. They agreed a slightly cheaper price because I was ordering a lens as well (I know you could understand them not doing a deal because both items are like gold dust). I phoned them up today to ask if there was an update on delivery times and to request confirmation of the deal we had agreed. The guy I spoke to said they wouldn't be able to do the deal because the items are so hard to come by they could get their normal price. My advice is to avoid this company like the plague (and get confirmation of any deal in writing). One question. Did you put any money down on that deal? If you didn't they have no obligation to honor that deal. It is your loss not theirs. Maybe next time some Leica dealer quotes you a deal lock it in by putting some money on it and get the deal in writing. Link to post Share on other sites More sharing options...
wstotler Posted October 24, 2009 Share #12 Posted October 24, 2009 "When you're dealing with a religious SOB get it in writing,"- William Burroughs I see your Words of Advice, M. Valdemar, and I raise you this: "There are no honorable bargains involving exchange of qualitative merchandise like souls. Just quantitative merchandise like time and money." Using religion as a form of abuse is considered even more offensive to some. Please remember this is an international forum read by members of many cultures besides what we call 'our own.' It's an oblique quote, from the work of Burroughs--I take the general mood of the piece to apply to the situation. I don't think it was meant as a religious slur, per se. Just smart snarkiness. Not defending its appropriateness here, by the way. Just saying. See the original Burroughs source here: http://www.donshewey.com/1993_zine/words_of_advice_for_young_people.html Anything from "M. Valdemar" is amusing because of the source--so I take it to be a literary joke: http://en.wikipedia.org/wiki/The_Facts_in_the_Case_of_M._Valdemar I'm just waiting now for the H.P. Lovecraft and P.K. Dick references to hit the forum. Pynchon, maybe? Back to our regularly FNORD scheduled programming. Link to post Share on other sites More sharing options...
James R Posted October 24, 2009 Share #13 Posted October 24, 2009 There is a problem with new lens supply. The release of the M9 has caused this problem. I bought a 50mm Summilux from Hong Kong on eBay for 3,500. They have been very good at delivering products on time. Leica is having sever delivery problems with the M9 and has hired 100 new technicians to man their production line. This has pretty much removed November as a delivery month. This is all from a long time Leica dealer. Link to post Share on other sites More sharing options...
Guest malland Posted October 24, 2009 Share #14 Posted October 24, 2009 I've had an excellent experience with Harrison Cameras: back in January I bought an M8.2 and a Summilux-28 from them. The camera was sent to Paris the next day and the lens left Harrison on a Monday afternoon and arrived in the Washington, DC, where I then was, Wednesday evening. For the original poster, apparently not having discussed the matter with the company, to advise avoiding them "like the plague" is irresponsible and inappropriate. Dealing with them from abroad they advised to order the items online and put down a credit card. It sounds like the OP didn't put down a deposit. For him to initiate this thread is distasteful and silly. It is with him that I wouldn't want to deal in any business transaction. Harrison Camera is a good dealer in my experience. —Mitch/Manila Bangkok Hysteria©: Book Project Link to post Share on other sites More sharing options...
cliffp Posted October 24, 2009 Author Share #15 Posted October 24, 2009 Did you try to resolve the conflicting messages from them with supervisory staff at the store before you flamed them here in public? Yes I did try to resolve the dispute with them and when they refused to, I warned them that I would publicize my experience. Your mistake was not getting an order confirmation in writing. You're absolutely right. In the past, dealers have always been true to their word. For the original poster, apparently not having discussed the matter with the company, to advise avoiding them "like the plague" is irresponsible and inappropriate. As I state above, I did discuss it with them. For him to initiate this thread is distasteful and silly I don't see what is wrong with alerting others to my experience. The deposit issue is a red herring - if they had asked for one, I would have paid it - it is for them to decide whether they require it. The fact is, they made a verbal agreement and then broke it - this makes me disinclined to do business with them. It is for others on this forum to decide whether they feel similarly. It is with him that I wouldn't want to deal in any business transaction. Why? Because we might reach a verbal agreement and then when you welch on the deal I flame you in public? No. If you and I agreed something, I would honour that deal even if I subsequently found out that I could do better elsewhere and I don't doubt that you would do the same. Link to post Share on other sites More sharing options...
stunsworth Posted October 24, 2009 Share #16 Posted October 24, 2009 Err, so you are advising us to 'avoid them like the plague', but haven't actually cancelled your own order with them? Link to post Share on other sites More sharing options...
bill Posted October 24, 2009 Share #17 Posted October 24, 2009 I have dealt with Harrisons in the past, and will happily do so again. I ordered my D-Lux 4 from them 3 days before last Christmas. They not only got it to me the following day, they included in the parcel a small, gift-wrapped Christmas present. I have always found them courteous to a fault, honest in their descriptions and fair. Regards, Bill Link to post Share on other sites More sharing options...
cliffp Posted October 24, 2009 Author Share #18 Posted October 24, 2009 Err, so you are advising us to 'avoid them like the plague', but haven't actually cancelled your own order with them? After it was clear that the company wouldn't honour the deal they had agreed, I left them in no doubt I wasn't interested. Link to post Share on other sites More sharing options...
stunsworth Posted October 24, 2009 Share #19 Posted October 24, 2009 After it was clear that the company wouldn't honour the deal they had agreed, I left them in no doubt I wasn't interested. It's just that I find it difficult to reconcile that with "I didn't formally cancel it". For what it's worth I think that it was wrong for Harrisons to renage on their agreement, but at the same time I think that if you are going to tell us not to deal with them you ought to do the same. Link to post Share on other sites More sharing options...
cliffp Posted October 24, 2009 Author Share #20 Posted October 24, 2009 It's just that I find it difficult to reconcile that with "I didn't formally cancel it". For what it's worth I think that it was wrong for Harrisons to renage on their agreement, but at the same time I think that if you are going to tell us not to deal with them you ought to do the same. I'm glad that you agree that Harrisons were wrong to renage on their agreement and I completely accept that I should have made it clearer in my earlier posts that I will not do business with Harrisons. Link to post Share on other sites More sharing options...
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