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All data lost


JHAG

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Who wants to have M$oft taking care of its pictures and data ?

 

"Microsoft's Danger SideKick data loss casts dark on cloud computing

 

Microsoft has demonstrated that the dark side of cloud computing has no silver linings. After a major server outage occurred on its watch last weekend, users dependent on the company have just been informed that their personal data and photos "has almost certainly been lost."

While occasional service outages have hit nearly everyone in the business, knocking Google's Gmail offline for hours, plunging RIM's BlackBerrys into the dark, or leaving Apple's MobileMe web apps unreachable to waves of users, Microsoft's high profile outage has impacted users in the worst possible way: the company has unrecoverable lost nearly all of its users' data, and now has no alternative backup plan for recovering any of it a week later.

The outage and data loss affects all SideKick customers of the Danger group Microsoft purchased in early 2008. Danger maintained a significant online services business for T-Mobile's SideKick users. All of T-Mobile's SideKick phone users rely on Danger's online service to supply applications such as contacts, calendars, IM and SMS, media player, and other features of the device, and to store the data associated with those applications.

When Microsoft's Danger servers began to fall offline last Friday October 2, users across the country couldn't even use the services; even after functionality was beginning to be brought back on Tuesday October 6, users still didn't have their data back. This Saturday, after a week of efforts to solve the crisis, T-Mobile finally announced to its SideKick subscribers:

“Regrettably, based on Microsoft/Danger’s latest recovery assessment of their systems, we must now inform you that personal information stored on your device – such as contacts, calendar entries, to-do lists or photos – that is no longer on your Sidekick almost certainly has been lost as a result of a server failure at Microsoft/Danger.”

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Never trust on-line storage, except for temporary unimportant backup.

I had a terrible experience with MobileMe just for light data storage.

HD prices make it the best solution by far.

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I feel your pain, really do..

after my first MobileMe fiasco I decided on 5 external HD's -

Apple iMac (1)Time Machine - (2)Super Duper - (3)DragNdrop - (4)Images - (5)Images & Music plus of course the iMacs own HD..I sleep quite well now!

Oh yes and images & music is also backed up on my MBPro....L

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I never trust "on-line" storage!

 

I enjoy my slides and B&W films :)

 

wls

 

That too !

BTW, I did not loose any data. I'm not dumb :p enough to trust the thick headed :eek: Mr. Ballmer.

My post was just a warning.

 

For sync, I use Chronosync, which is far better than many other solutions I tried.

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Guest wls.shanghai

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That too !

BTW, I did not loose any data. I'm not dumb :p enough to trust the thick headed :eek: Mr. Ballmer.

My post was just a warning.

 

For sync, I use Chronosync, which is far better than many other solutions I tried.

 

 

I know - and I can imagine,

you are not so silly and give all the "data" to a strange "on-line" service.

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That too !

BTW, I did not loose any data. I'm not dumb :p enough to trust the thick headed :eek: Mr. Ballmer.

My post was just a warning.

 

For sync, I use Chronosync, which is far better than many other solutions I tried.

 

I knew that.

 

I use Second Copy.

 

Backup, backup, backup; sleep.

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Never trust on-line storage, except for temporary unimportant backup.

I had a terrible experience with MobileMe just for light data storage.

HD prices make it the best solution by far.

 

HEllo, I totally agreee with you. I'm backing up all my photographs on HD. MobileMe is great for some stuff - but I wouldn't use it as my main backup.

 

Hope everthing is well :),

Bixi

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HEllo, I totally agreee with you. I'm backing up all my photographs on HD. MobileMe is great for some stuff - but I wouldn't use it as my main backup.

 

Hope everthing is well :),

Bixi

 

As much as I appreciate Apple's policies and dislike M$oft sheer harassment,

MobileMe suffers a major setback : it sends apparently tons of cache files to your

system. It happened to me and my main HD (1 Tb/700 Gb free space) was full in 36 hours. :eek:

Plus MobileMe support is not on par with Apple Care support. They don't know their

*** from a whole in the ground (Randy Newman).

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As much as I appreciate Apple's policies and dislike M$oft sheer harassment,

MobileMe suffers a major setback : it sends apparently tons of cache files to your

system. It happened to me and my main HD (1 Tb/700 Gb free space) was full in 36 hours. :eek:

Plus MobileMe support is not on par with Apple Care support. They don't know their

*** from a whole in the ground (Randy Newman).

 

Randy Newman is the best!

I wasn't aware of tons of cache files sent to my system by MobileMe. I only use it to publish my website with it. I have no other need for it. At least I'm not aware of any other needs.

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This cache problem is a bug. I fact, I could see from the Activity Monitor screen my HD filling itself like a huge bathtub with all this microfiles.

They explained what it was related to but I forgot. :D

 

Oh Baltimore, man it's hard, just to live.

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One more reason not to trust the cloud.

 

But it's amazing that even "a major server outage" could wipe data on this scale. I guess whoever did the technical due diligence when Microsoft took over Danger isn't sleeping too well these days.

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