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Epson Frustrations


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I've enjoyed using an Epson 2200 for over six years now without a problem. Last year I bought the Epson 2880. I truly love the quality of the printing but getting it to print Epson Velvet Fine Art paper sheets is a nightmare, I can't begin to say how much time I waste on this. I get idiotic messages on my computer screen all the time. Finally I took it to a technician and it seemed to work but now it's back to telling me I have the wrong paper, it's not loaded properly, etc.

 

Is there a printer out there that is not as tempermental as this piece of almost useless technology and delivers the same high quality printing as the Epson 2880. I don't print anything larger than 13X19. How does HP stack up?

 

Thanks

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Wilfredo I've had a HP B9180 for just over 2 years and although I am on my 5 printer when it doesn't have a problem the prints are just great.

The problems I've had are.

First Printer)

Printer gave paper jamb errors even when there was no paper anywhere in or near the printer. Replaced under the original warranty within 2 days.

After this happened I bought a extended 3 year warranty.

Second printer)

The printer would not see the lowering of the special media tray, and since most of the time that's the way I print the printer was of no use to me. Replaced withing 2 days.

Thrid Printer)

When printing on 13x19 inch paper I got some head strikes, streaking, on the right hand side of the print. This was with Red River satin paper. HP TS said they don't support RR paper and made me check the printer with HP Advanced Satin paper. I still got the head strikes but not as bad (all the others B9180 before this one never did this). After contacting HP TS again the printer was replaced within 2 days.

Forth Printer)

It failed to pickup paper from the main tray and it also gave a error when it went through it's daily cleaning cycle. Call HP TS and they again replaced the printer but I needed to do some prints so I opened the top and cleaned the print head transfer bar, it was dirty at one end, and it then started to print and picked up paper from the main tray. So I think that printer was really OK, just dirty, but since HP was sending me a BRAND NEW printer I changed it out.

Fifth printer has been working without any problems since August of last year and I still have 1 year left on my extended warranty.

 

When I was looking for a bigger and better printer then the Canon I had I looked at both Epson and HP. The Epson bothered me because of the need to change out the black ink to print on either glossy or matt paper and the reports of clogged print heads.

HP support has been very very good to me.

If I ws in the market today for a printer, and after going through the first 4 HP printers, I'd still buy the HP B9180 or take a very close look at what Canon has to offer.

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Boy, that's even worse than my story. My feeling is if something isn't broken, don't fix it. The Epson 2200 doesn't have easy loading for 13X19 paper, you have to do it manually from the rear and position the paper, but it works fine for years on end. The new printer is supposed to make life easier but I sense that the technology hasn't really been perfected so instead it makes life more difficult, in the end it is not an improvement and worse, it makes for a lousy product. The only saving grace is the excellent quality of the prints.

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Yes Wilfredo it does sound worse then your experience with the epson but HP support has been top notch and never failed to replace the print in a short time and when it does work, which is most of the time, the prints are excellent.

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Here's my response to a similar post on this forum:

 

I used to have paper loading problems with my Epson R2400. After much frustration, I finally figured it out - at least for me. It appears that the paper in the top loader must be totally flat down by where it is grabbed and taken in (by the way, I always load my sheet paper manually, one at a time so your results may vary). That's why I never had a problem with Premium Luster, which is naturally flat, but I could never load any type of fine art paper, which usually has some kind of bend to it. Now I put the paper in the top loader, pull the top of the paper slightly toward me to make a "c" shape as seen in a side view. That makes the bottom of the paper lay flat against the pickup. It's easier to see and do than it is to explain it here, but I've since had a 100% success rate at loading all types of paper.

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I have bin using a 2880 for about 5 months so far with no problems. Both Velvet Fine art anf Musio Max feed well. It is important to give the sheet of paper a bit of help when loading, and keep a bit of pressure on it untill the pinter feed system grabes it. I use the top/rear loader with the load tray.

Hope it will sort itself out for you!

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