robertc Posted October 15, 2008 Share #1 Posted October 15, 2008 Advertisement (gone after registration) My nephew is reporting problems transferring pictures from his Leica DLux 3 to his Apple Macbook. He finds recent difficulty in not being able to transfer shots, some shots seem broken, and seem to mess up his operating system. He gets a -36 error, unable to copy... Have there been other such reported problems, or has there been a Leica software update that could be relevant? Until now he has had 9 months of trouble free operations. Link to post Share on other sites More sharing options...
Advertisement Posted October 15, 2008 Posted October 15, 2008 Hi robertc, Take a look here Dlux 3. I'm sure you'll find what you were looking for!
Ruhayat Posted October 15, 2008 Share #2 Posted October 15, 2008 Is he connecting directly to the Mac using USB to the D-Lux 3? 1. If so, try taking the SD card out and transferring via a card reader. That should tell you if the camera is faulty or not. 2. If the same problem persists using the card reader, try a second card and see if the same thing happens. This should tell you if the first card is faulty or not. 3. If the same thing persists using the second card, then there's something wrong with his Mac. If he's got an Intel-based Macbook and is also running Windows on a DOS-formatted partition, it could be a virus on the Windows side corrupting the drive -- this happened to me once. Link to post Share on other sites More sharing options...
Rich Niemeyer Posted October 15, 2008 Share #3 Posted October 15, 2008 My suspicions are that the SD card might be corrupted. It has happened to me once. Try another computer to see if the problem is corrected, as suggested by another, but more than likely the problem is the card. One fix is to reformat the card in the camera, which usually corrects the corruption issue, unless the card is damaged. The down side of course is the loss of the images on the card. Link to post Share on other sites More sharing options...
ceflynn Posted October 15, 2008 Share #4 Posted October 15, 2008 The Hacks of Life: I/O Error (-36) when writing on Mac Check the disk directory with Disk Utility, and check the system log and console log using the Console applicaion (in /Applications/Utilities) for mentions of the i/o error. If you have TechTool Deluxe from AppleCare or ?TechTool Pro, run the Surface Scan. Link to post Share on other sites More sharing options...
robertc Posted October 16, 2008 Author Share #5 Posted October 16, 2008 Gentlemen, thanks for this. I have fed this back and he does use the card reader, and the corruption issue only happens periodically. Mainly, for example, when backing up with Time Machine he gets the error message then and has to find and remove the corrupted image. I have suggested reformatting but can one do that with the Dlux? I know one can with M8 which I have, but cannot see it on menu of my Panasonic LX1. Link to post Share on other sites More sharing options...
Ruhayat Posted October 16, 2008 Share #6 Posted October 16, 2008 I think the reformat option is in the menu when you switch to Playback mode. Link to post Share on other sites More sharing options...
robertc Posted October 16, 2008 Author Share #7 Posted October 16, 2008 Advertisement (gone after registration) He has concluded after reading your comments that it is probably a card problem since he experienced it also when importing on to a friend's laptop too, so he will buy a new card. Many thanks for your input. Link to post Share on other sites More sharing options...
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