elambo Posted October 28 Share #1 Posted October 28 Advertisement (gone after registration) I did a quick forum search but didn't see the answer. Is it known how much longer Leica will be servicing the CL? Link to post Share on other sites More sharing options...
Advertisement Posted October 28 Posted October 28 Hi elambo, Take a look here How much longer will service for the CL be available? . I'm sure you'll find what you were looking for!
wda Posted October 28 Share #2 Posted October 28 Why not ask customer services at Leica? 1 Link to post Share on other sites More sharing options...
danielfrimley Posted October 28 Share #3 Posted October 28 (edited) If you do ask them, please let us know if they do have a policy now - quite some time ago I got an “indication” Edited October 28 by danielfrimley Borked the link Link to post Share on other sites More sharing options...
elambo Posted October 28 Author Share #4 Posted October 28 1 hour ago, wda said: Why not ask customer services at Leica? That's certainly an option, but in my decades of experience with forums vs. official customer support channels the forums win 19 times out of 20 for expeditiousness and the amount of useful information. And companies often withhold the full story whereas forums tend to have all of it. Link to post Share on other sites More sharing options...
ramarren Posted October 29 Share #5 Posted October 29 What is the purpose of asking? Does your CL need servicing, are you looking to buy one now, etc? Are you looking to sell the one you have before Leica service is closed out? Most manufacturers announce when they are going to close service for a particular model, typically to their registered users if not to the public at large. I was a member of Olympus professional services at the time when they were going to close out service on the E-1 model ... They notified members, suggesting that those still using the already obsoleted model should send it in for a final CLA by such and such a date. (I took advantage of that, even though my E-1 didn't need service then nor has it needed service since... that was around a decade or so ago.) G 1 Link to post Share on other sites More sharing options...
elambo Posted October 29 Author Share #6 Posted October 29 From Leica: "Unfortunately, the CL is no longer able to be serviced." Link to post Share on other sites More sharing options...
F-train Posted November 1 Share #7 Posted November 1 Advertisement (gone after registration) Are “service” and “repair” same category? Does a digital mirrorless camera need “service”? Link to post Share on other sites More sharing options...
jaapv Posted November 1 Share #8 Posted November 1 They said six years at discontinuation, but there is a ten-year rule. I guess they'll service of as long as they have access to spare parts. On 10/29/2025 at 7:10 PM, elambo said: From Leica: "Unfortunately, the CL is no longer able to be serviced." Where does that nonsense come from? Three days ago Leica CS Wetzlar mailed me that my CL was fully serviceable and I sent it in yesterday. 1 Link to post Share on other sites More sharing options...
KitW Posted November 1 Share #9 Posted November 1 The mirror fell out of my Canon 5d original and I got it replaced by a third party repairer even though Canon said they couldn't help. It seems to me that the two things most likely to fail on a CL are the viewfinder eye detection and the shutter. My question would be whether spare parts are available from other sources e.g. if the shutter is not specific to Leica. Link to post Share on other sites More sharing options...
jaapv Posted November 1 Share #10 Posted November 1 54 minutes ago, jaapv said: They said six years at discontinuation, but there is a ten-year rule. I guess they'll service of as long as they have access to spare parts. Where does that nonsense come from? Three days ago Leica CS Wetzlar mailed me that my CL was fully serviceable and I sent it in yesterday. Welcome, dear visitor! As registered member you'd see an image here… Simply register for free here – We are always happy to welcome new members! Link to post Share on other sites Simply register for free here – We are always happy to welcome new members! ' data-webShareUrl='https://www.l-camera-forum.com/topic/425106-how-much-longer-will-service-for-the-cl-be-available/?do=findComment&comment=5887004'>More sharing options...
elambo Posted November 1 Author Share #11 Posted November 1 5 hours ago, jaapv said: Where does that nonsense come from? Three days ago Leica CS Wetzlar mailed me that my CL was fully serviceable and I sent it in yesterday. It came from Leica headquarters. Link to post Share on other sites More sharing options...
elambo Posted November 1 Author Share #12 Posted November 1 4 hours ago, KitW said: The mirror fell out of my Canon 5d original and I got it replaced by a third party repairer even though Canon said they couldn't help. It seems to me that the two things most likely to fail on a CL are the viewfinder eye detection and the shutter. My question would be whether spare parts are available from other sources e.g. if the shutter is not specific to Leica. Certainly there are other ways to have the CL repaired, if, as you say, the parts are available and the shop is willing and able to perform the service. I'm only quoting Leica's response. Link to post Share on other sites More sharing options...
KitW Posted November 1 Share #13 Posted November 1 I would dearly love to know if the shutter is a generic part e.g. is it used on any Panasonic Micro Four Thirds cameras or aps cameras of other brands? Link to post Share on other sites More sharing options...
jaapv Posted November 1 Share #14 Posted November 1 9 minutes ago, elambo said: It came from Leica headquarters. Strange... I was in direct contact with Leica Wetzlar just a few days ago and they did not see any problem, as you can read from my mail ("We can still repair it"). If there is a hitch I will call one of my contacts there and inquire. Link to post Share on other sites More sharing options...
KitW Posted November 1 Share #15 Posted November 1 5 minutes ago, KitW said: I would dearly love to know if the shutter is a generic part e.g. is it used on any Panasonic Micro Four Thirds cameras or aps cameras of other brands? Interestingly eBay sells replacement shutters for the CL for about £100. It says the brand is Panasonic. Link to post Share on other sites More sharing options...
elambo Posted November 1 Author Share #16 Posted November 1 1 hour ago, jaapv said: Strange... I was in direct contact with Leica Wetzlar just a few days ago and they did not see any problem, as you can read from my mail ("We can still repair it"). If there is a hitch I will call one of my contacts there and inquire. I replied to the email and mentioned this discrepancy and asked for clarification. Leica Germany says it can and Leica US says it can't. Perhaps the US center no longer offers service but Germany does? Even if that is the case, and I'd need to send the camera to Germany, I'd expect the US office to mention this very important fact. Their message made no hint at *any* option for repair. Link to post Share on other sites More sharing options...
geoffreyg Posted November 1 Share #17 Posted November 1 Not the first time Leica US and Leica Germany are not operating with the same playbook..... Link to post Share on other sites More sharing options...
jaapv Posted November 2 Share #18 Posted November 2 We live in a time that a trade wedge has been driven between erstwhile partners. Perhaps the customs problems from dropping the de minimis rule are inhibiting the exchange of repairs between the EU and USA? Link to post Share on other sites More sharing options...
elambo Posted November 3 Author Share #19 Posted November 3 On 11/1/2025 at 5:10 PM, jaapv said: We live in a time that a trade wedge has been driven between erstwhile partners. Perhaps the customs problems from dropping the de minimis rule are inhibiting the exchange of repairs between the EU and USA? It's a global inconvenience but I'd be surprised if the trade woes would push Leica US to call off CL repairs. They're unrelated. Link to post Share on other sites More sharing options...
jaapv Posted November 3 Share #20 Posted November 3 Well, the rollout of rhe EV1 appears to be held up in the USA Link to post Share on other sites More sharing options...
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