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Dear community, I need advice. I recently purchased a black M9 camera and, as soon as I started using it, after a few shots, the camera gave me a “shutter fault” error. Looking online, I found some troubleshooting to do, and, in the end, by replacing the SD card, the camera started working again. The SD that caused the problem is a Lexar Pro SDHC II 32Gb 2000x 300mb/s. The SD with which the camera started working again is a Sony SDHC I 16Gb 94mb/s. Online, there’s a lot of information related to the speed of the SD, and I was thinking the problem was solved. The day after, during a session, the shutter fault error occurred again. This time, just removing the battery and SD resolved the problem. Annoying (remove the half body cover…) but quick. I sent an email to Leica, but the answer I got was something like “send us the camera and we’ll look into it”. I also asked which SD I should use, but got no good answer. What do you suggest overall? Any experience with this error?

Note: I have the warranty of the shop that sold me the camera and the Leica warranty on the shutter that was replaced on 01/25

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6 hours ago, Monec said:

Dear community, I need advice. I recently purchased a black M9 camera and, as soon as I started using it, after a few shots, the camera gave me a “shutter fault” error. Looking online, I found some troubleshooting to do, and, in the end, by replacing the SD card, the camera started working again. The SD that caused the problem is a Lexar Pro SDHC II 32Gb 2000x 300mb/s. The SD with which the camera started working again is a Sony SDHC I 16Gb 94mb/s. Online, there’s a lot of information related to the speed of the SD, and I was thinking the problem was solved. The day after, during a session, the shutter fault error occurred again. This time, just removing the battery and SD resolved the problem. Annoying (remove the half body cover…) but quick. I sent an email to Leica, but the answer I got was something like “send us the camera and we’ll look into it”. I also asked which SD I should use, but got no good answer. What do you suggest overall? Any experience with this error?

Note: I have the warranty of the shop that sold me the camera and the Leica warranty on the shutter that was replaced on 01/25

In that case just take it to the shop and let them sort it out 

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