MPB description not matching photo

[lct]

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Cruel fact that a lens worth over 7,000 EUR can hardly be acquired for less than a half if it's in good condition. Life is tough sometimes 😄

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[LocalHero1953]

1 hour ago, ronaldc said:

I purchased the lens as it was listed as a 11928, maybe wrong photo was put in the ad, that’s what I hoped. I DID pay the premium over the normal Silver listed one 11695 (700euro) My point is here they should have checked the lens they listed and listed it correct as a 11695 not a 11928. We all know MPB do not value items on going rate but based off the RRP, they sell M10-R Black paints for 6500euro when there way more in actual market. 

Q. Why didn't you clarify with MPB before buying? It would have avoided all this malarkey.

And no, we don't "all know MPB do not value items on going rate".  If they did that they would not make purchases or sales and would be out of business. Like everyone else in a free market they buy at a price they think will be accepted, add their costs (admin and warranties etc), and then sell for what they think they can get.

 

[pedaes]

My regret is not buying a black version of the 28/5.6 as they were readily available, but was not convinced at time it would be restricted in number made.

[jaapv]

3 hours ago, Chris W said:

I bought an SL601 described as 'excellent' by MPB and it arrived with a very dirty sensor. After a bit of back and forth with them I decided to just return it for a refund. They suggested I clean the sensor myself, which I do from time to time with my other cameras, but it was so dirty I felt nervous swabbing the sensor multiple times.

I suspect large outfits like MPB receive so many used itemsQC can sometimes slip.

Sorry, but a dirty sensor does not fall under "excellent" in my book. In this case just have it cleaned professionally and send them the bill. 

[ronaldc]

1 hour ago, pedaes said:

My regret is not buying a black version of the 28/5.6 as they were readily available, but was not convinced at time it would be restricted in number made.

Did they not say it was limited to 500 on Launch ? 

[pedaes]

6 minutes ago, ronaldc said:

Did they not say it was limited to 500 on Launch ? 

They may have done, but they have inferred other items were limited in initial batch but then produced more to meet demand. 

[ronaldc]

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1 hour ago, pedaes said:

They may have done, but they have inferred other items were limited in initial batch but then produced more to meet demand. 

Ah ok gotcha, I wonder how many Noctilux 1.2 reissue will be made, I picked one of those up it’s a beautiful lens. Leica should bring back disclosure of how many lenses they make, it’s great lookup up the Leica lens books and seeing all the information and production numbers for the older lenses 

[Einst_Stein]

4 hours ago, LocalHero1953 said:

Q. Why didn't you clarify with MPB before buying? It would have avoided all this malarkey.

And no, we don't "all know MPB do not value items on going rate".  If they did that they would not make purchases or sales and would be out of business. Like everyone else in a free market they buy at a price they think will be accepted, add their costs (admin and warranties etc), and then sell for what they think they can get.

 

I am sure it is an honest mistake. not intentionally to take advantage of it. 

I have bought an EVF for Leica M240, listed in excellent condition, but it does not work when received it.  MPB immediately issued a free return. I have also bought a Leica S listed in good condition, but it seems to me like new. Anyway, MPB is still the best store for used stuffs for quality and price and service.  

Edited Saturday at 04:28 PM by Einst_Stein

[JNK100]

On 6/7/2025 at 11:08 AM, ronaldc said:

No hold on a second here, I purchased the lens as it was listed as a 11928, maybe wrong photo was put in the ad, that’s what I hoped. I DID pay the premium over the normal Silver listed one 11695 (700euro) My point is here they should have checked the lens they listed and listed it correct as a 11695 not a 11928. We all know MPB do not value items on going rate but based off the RRP, they sell M10-R Black paints for 6500euro when there way more in actual market. 

I told them I would keep it if they could refund the premium I payed over the regular 11695 they have listed for 1929.

so tell me here how am I trying to cheat or get one up over MPB ? 
 

they are refusing to accept the 11928 is a black lens, they tell me the lens 11928 is a silver lens, this is coming from their product specialists. This is why I have a problem with MPB.

so I send it back you can be sure that they will relist it as a 11928 and charge the premium over the 11695. When in fact this IS a 11695.

I feel guilty about that knowing someone else might get shafted a premium for a normal 11695 lens. 
 

the Correct thing MPB should have done is investigated the model variant 11928. Admitted the fault and accepted that they over charged me for a regular 11695 and refunded me the premium. 
 

so tell me again how I’am the bad person here ?

 

 

I would have checked with MPB before ordering......

[JNK100]

On 6/4/2025 at 5:35 PM, ronaldc said:

Has anyone ever bought something from MPB but the photos were incorrect?  I saw a listing for a 11928, but photos where a 11695. Took a gamble and bought it, but just wondering if anyone had any similar experiences, I presume MPB would not describe an item incorrect, surely they would check model numbers of lens and box? Photos could be mistaken I would presume. Hard to list it wrong 11928 is black and 11695 is silver. 

 

 

Humans have been known to make errors from time to time throughout history.

If there was doubt, you should have checked with them before buying.

[JNK100]

On 6/7/2025 at 11:43 AM, wattsy said:

You are not a bad person (most people here would willingly take advantage of a slip-up from a large company like MPB) but you are essentially complaining about having to return the lens because of MPB's sloppiness even though you yourself described your initial purchase as taking "a gamble". I don't see why you would feel bad about MPB possibly re-listing the lens with the wrong code. You've pointed out their mistake, you are hardly responsible for somebody else taking "a gamble".😂

It's still dishonest and may have caused an issue for the employee which made the error......

[Oxfordian]

A few years back I spotted an error on a Nikon lens I was after, the initial page image showed what I was after and there were a few on sale from 'Like New to Well Used' I clicked on an Excellent version and it showed a completely different lens, I contacted MPB and told them of the error, I received a prompt reply thanking me for pointing out the error and that it would be corrected, when I looked a day or so later the error was corrected.

In all the dealings I have had with MPB they have been very good.