Q3 28 - every few times will not take pictures when turned on (requires restart)

[multi21]

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Hi all, I have a weird issue with my Q3 28. It's on the latest firmware (3.0.0) and using a SanDisk Extreme Pro SDXC UHS-II SD Card. 

Oftentimes, when I turn the camera on, it will start up as normal and display the scene as well as focus boxes. Focus seems to work, too. 

But if I press the shutter down, absolutely nothing happens. 

I end up needing to turn the camera off and then back on again, and usually it will start with no problems. 

I searched this forum and haven't seen any similar reports, so I wondered if people might have any recommendations. The SD Card seems to be the usual culprit but I figured a UHS-II SD Card would be just fine. 

Would be grateful for any input!

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[JNK100]

3 hours ago, multi21 said:

Hi all, I have a weird issue with my Q3 28. It's on the latest firmware (3.0.0) and using a SanDisk Extreme Pro SDXC UHS-II SD Card. 

Oftentimes, when I turn the camera on, it will start up as normal and display the scene as well as focus boxes. Focus seems to work, too. 

But if I press the shutter down, absolutely nothing happens. 

I end up needing to turn the camera off and then back on again, and usually it will start with no problems. 

I searched this forum and haven't seen any similar reports, so I wondered if people might have any recommendations. The SD Card seems to be the usual culprit but I figured a UHS-II SD Card would be just fine. 

Would be grateful for any input!

It is likely to be the card. I suggest you format it in-camera and do not use it in any other camera.

If this fails, I would try a different card.

[multi21]

7 hours ago, JNK100 said:

It is likely to be the card. I suggest you format it in-camera and do not use it in any other camera.

If this fails, I would try a different card.

Thank you. I do format in-camera and only use it with this camera. The issue only started in the past few months, so it's possible the card somehow developed an issue. 

[jaapv]

First clean the contacts. Put a small amount of contact spray on the contacts of the card and insert it a few times