Lens correction in Photoshop

[colint544]

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Bit of a shot in the dark, but wondered if any of the learned photographers on the forum might be able to help me with this?  I just upgraded my nine-year-old MacBook Pro to a current MacBook Pro M4 laptop. When I open an image in Photoshop, and then open the lens correction pane, it's whited out and unusable. Was happening on the old version of Photoshop on the new laptop, I updated Photoshop to the latest version, and it's still happening.

I was initially trying it on an M10M image, but it's the same with any image from any camera. Had a bit of a look online, but not coming across anything of much help. Anyone any idea what it might be?

[Pieter12]

I have no problem with 16-bit Leica S DNG files and the latest Photoshop 2025. How big are your files and how much RAM in your MacBook Pro? I'm running a 2019 Intel iMac with 128GB RAM.

[adan]

When you say "whited out" - do you mean the correction control boxes? Or the actual image is blank?

And in Camera Raw opening a .DNG? Or the actual PS app (both have lens correction capabilities)?

Some of the options are grayed out unless/until other options are selected - but I have acces to everything, eventually, at either stage.

Mac, Camera Raw 17.0.1, Photoshop 26.1.0 (so-called Photoshop 2025).

 

[colint544]

@Pieter12 @adan Thank you for getting back to me. There is plenty of memory space on the new laptop. The files are DNG - from an M10M and a Ricoh GR3. My nine-year-old laptop can handle them no problem. When I open a DNG file in Photoshop, then the lens correction option, on the old laptop, it looks like this..

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[colint544]

On the new laptop, it looks like this. It's puzzling, I'm sure there's a fix - a box in settings to tick or untick, but I just can't think what the issue is.

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[davidmknoble]

I seem to recall some settings in LR that were required at times to fix things like this.  I did some searching, and while I do not use Photoshop much at all, the suggestion was made to go to:

Preferences > Technology Previews

Then check:  Deactivate Native Canvas.

This might help @colint544?

[colint544]

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23 hours ago, davidmknoble said:

I seem to recall some settings in LR that were required at times to fix things like this.  I did some searching, and while I do not use Photoshop much at all, the suggestion was made to go to:

Preferences > Technology Previews

Then check:  Deactivate Native Canvas.

This might help @colint544?

Thanks for taking the time to look into that, David. Still not there with it, despite trying your suggestion. Never been in the settings of Photoshop before - no idea what most of them are, frankly. Will keep looking into this. Thanks again.

[adan]

(Sorry for the delay responding - did not see your second post.)

Hmm...

1) I usually do any lens corrections when first opening a file in Adobe Camera Raw. But I checked my PS Lens Correction Filter, and it seems to be working with M10M files.

2) That "partial window" effect looks like it might be a memory or performance problem. Check the following PS settings for starters.

     - Settings > Performance > Memory Usage > Let Photoshop use..... Mine is set to 23435 Mb (i.e 23.4 GIGABytes)

     - Settings > Performance > Use Graphics Processor...... Mine is checkmarked ON. Additionally, in the Advanced Setting sub-menu, only "Use OpenCL" is on - the other three options are OFF

3) Open your Mac's Activity Monitor Utility, and select the Memory tab with PS running (and everything else you normally have running when using PS). Running Mac OS + Safari + PS + one 16-bit M10-M file open in the Lens Correction filter, mine is showing 17.88 GIGAbytes in use. (which with 32 Gbytes total, is "low memory pressure.")

Photoshop alone is using 5.08 GIGAbytes

And check how much your laptop has available - should be enough, but double-check.

Also check your MacOS version - I am on Sequoia 15.0

Finnally, I can't quantify this - but I run Photoshop settings to as much as possibie replicate and resemble PSCS 6. I have a lot of "visual effects" and "automation" turned off. "Just the photos, please."

[jgeenen]

Usually I would assume a compatibility issue between the MacOS display settings and the Photoshop display settings. In normal settings the photoshop dialog box texts are in light gray and the background in dark gray. If you just turn the background color of the dialog appearance to light gray, the text settings would disappear (the color of control boxes aren't affected because those objects are taken directly from the operating system). I tried to simulate it on my Mac (M1 studio with 18.1.1 and Photoshop 2025) and unfortunately wasn't able to recreate the phenomenon with different combinations of appearance in MacOS display settings and Photoshop display settings. But you could give it a try, maybe there is a "toxic" combination (we know that Photoshop modules are sometimes of different age and therefore the issue might be restricted to this dialog only).

The other potential root cause could be an installation error for parts of Photoshop. To rule out, you could always try to reinstall Photoshop completely.

When I use the function on my computer, the dialog is displayed immediately and then the picture is rendered to fill the preview window. You screen shot does not show any picture at all. Do you *never* see an image in that dialog? 

To verify the memory issue theory - just open a small downsampled JPG in Photoshop (I tried it with a 1000x600 Pixel JPG of 95kB size). Even on those the lens correction feature should work (and works). If you get a wrong behavior with a small JPG like that then I would strongly investigate the installation fault theory and reinstall Photoshop rom scratch.