Cannot pair previously-paired M11

[lecycliste]

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After being unable to wirelessly connect my M11 to my iPad Pro 11" M2, I deleted its existing pairing in the iPad and tried to pair it again. It tells me "Problem with camera pairing detected". I've attached a screen shot of this dialog box.

Looks like it still sees the old pairing in the camera, and I cannot delete that camera paring (it's greyed out in the camera menu). Tried resetting the camera completely a few times - the pairing didn't go away, and Delete Device is STILL greyed out. All that got me was the loss of my custom menu.

Now I can't connect the M11 to my iPad at all (could previously use the USB cable - shouldn't have deleted the pairing in Leica FOTOS).

*** How do I delete the old pairing on the camera and re-pair with Leica FOTOS - why is Delete Device greyed out in the Leica FOTOS submenu? 

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Edited October 10, 2024 by lecycliste

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[elmars]

I had a similar problem sometime ago. I had to delete the camera in the bluetooth settings, delete the Leica app and install new and reset the camera. Hope that helps. 

[lecycliste]

Thanks, deleting the camera’s bluetooth connection on my iPad did the trick. I was able to reconnect the camera no problem after that.

Edited October 11, 2024 by lecycliste