M10-P. FW 4.22.23.34 - lock up question

[_Alex_]

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Hello everyone. 

I've had my M10-p since December 2018 and it's always had an occasional lock up if I pushed a button on the back of the camera too soon after turning it on. Lately, since the most recent firmware update, the camera locks up if I push the review (play) button too soon after shooting a/some frame(s). The red LED stays constant on, the screen is black, and the camera becomes non-responsive until I remove and reinsert the battery. Even the power switch is useless. Upon restart, the last sequence of images is lost. Anyone else have this issue? Same SanDisk Extreme Pro 128GB UHS-I I've always used. 

I'm just curious if others are experiencing increased issues on their M10 series cameras recently. 

 

Edited March 30, 2024 by _Alex_

[_Alex_]

2 minutes ago, Al Brown said:

You must mean 4.22.23.34 - fix the thread title while you still can.

Yes. Thanks, Al. I corrected the topic line. 

[_Alex_]

Al, what size memory card are you running? My 128GB is nearly full and I've noticed that it seems like the camera takes longer to load review images. I wonder if it's read/write speed and processor are just bogging down on the card because of how much is on it. Maybe I'll switch to a 64GB card. This is probably the most I've had on the 128GB card at once since I've had the camera. (2732 images RAW+jpg)

Edited March 30, 2024 by _Alex_
typo; added info.

[_Alex_]

2 minutes ago, Al Brown said:

I used SanDisk Extreme Pro 128GB (170 mb/s, SDXC I V30 U3) until today when I switched to 256GB.

Well, then that's not it. 😂 Thanks.

[_Alex_]

4 hours ago, Al Brown said:

Switch the card, reset to factory settings and if bugs persist it is Wetzlar time.

I recharged the battery to 100% and reset the camera to factory settings (with the exception of file numbering). I inserted a newly formatted (SD Formatter and in-camera formatting) 64GB card (Sandisk Extreme Pro UHS-I)and the camera was snappy and very responsive  and did not lock up if I pushed buttons immediately after powering on. I re-inserted the 128GB card with the same 2700+ images (RAW and JPG) on it and the camera remained very responsive. It does take a second or two longer with the larger, full card, but it is much improved.  I think I'll periodically reset the camera to clear out the digital cobwebs. This is the first time I've reset it completely since I bought it new over 5 years ago.  I also shot some frames in rapid succession and deliberately hit play while it was still writing to the card and it did not lock up. It showed a file number until writing was complete and then displayed the image. 

Edited March 31, 2024 by _Alex_

[LocalHero1953]

If your 128 Gb SD card is nearly full, that could be the problem. When it's switched on, I believe the camera does a check of the SD card so it knows where it may write to. I'm not a software engineer, but I could guess that this process would take longer with a nearly full card than with a nearly empty one. Pressing another button while it is still going through that process could confuse it.

Personally, I download my images as soon as I can, and back them up asap. After that, I reformat the card. I don't like carrying a card around with shots from way back. If they're valuable, then they're vulnerable. If they're backed up, there's no need to keep them on the card. Just my approach. 

 

Edited April 1, 2024 by LocalHero1953

[AceVentura1986]

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On 4/1/2024 at 4:43 PM, LocalHero1953 said:

If your 128 Gb SD card is nearly full, that could be the problem. When it's switched on, I believe the camera does a check of the SD card so it knows where it may write to. I'm not a software engineer, but I could guess that this process would take longer with a nearly full card than with a nearly empty one. Pressing another button while it is still going through that process could confuse it.

Personally, I download my images as soon as I can, and back them up asap. After that, I reformat the card. I don't like carrying a card around with shots from way back. If they're valuable, then they're vulnerable. If they're backed up, there's no need to keep them on the card. Just my approach. 

 

I’ll second this comment. I just don’t understand why anyone would keep 2700 images on an SD card, especially when storage is so cheap nowadays. I’ve got a sandisk 256 gig card in my M10M that the camera claims will hold upwards of 6,000 images and I seldom keep more than a couple of hundred and even then it’s just till I can download and back up. Once the backup is written, I reformat the card. Been following this practice since I’ve been shooting digital cameras. 

[mujk]

I have a different workflow where I usually take the backup after I have gone through and removed unwanted pictures. This does not always happen immediately after download, so I keep the pictures on the the card until I take the backup.

But my cards are only 32 or 64 gig so card checking at startup does not take that long. I have maybe had one freeze on my M10 for this reason in six years even though I don't format my cards more than maybe a few times per year. But I try to remember not to delete pictures from the card in the camera because this increases file system fragmentation and may be another cause for longer card checking times.