Leica Q3 - EVF and Screen display cold colors (since a few weeks only)

[crouyer]

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Hi there,

I have a Q3 since July 2023. Since a few weeks, the colors of the EVF and the screen are really cold, not accurate/realistic at all. I didn't change any setup, and the pictures once downloaded on my computer are good, with the right, realistic, temperature. Sometime when I turn off the camera and turn in on again, the colors are good again, for a few seconds, but then change to cooler ones.

Is there any change in the setup menu I made without remembering it that can explain this behavior ?

Have a nice day !

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[Stephen_C]

Have you perhaps adjusted the colour rendering of the display(s)? See page 68 of the downloadable user manual.

Stephen

Edited January 5, 2024 by Stephen_C
Added link to page to download manual

[crouyer]

Thank you Stephen for your answer. The settings in this part are ok, everything is set "by default".

C.

[Stephen_C]

What file format are you using (i.e., JPG or DNG)? Does it make any difference if you change the file format?

Stephen

[Qwertynm]

This is quite obvious one but since you didn’t mentioned it specifically: have you tried resetting the camera to factory settings?

Edited January 5, 2024 by Qwertynm

[crouyer]

Hi there, thank you for your comments

@Stephen_C : both JPEG and DNG, no difference when I switch this setup

@Qwertynm : Yes, I tried, but it did not make any difference too

Could it be an hardware problem ?

Have a nice day

C.

 

[Qwertynm]

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I‘d take it to the Leica Store and have them look at it and assess whether to send it in or what to do. 

[Photon42]

Any Leica Looks or fancy JPEG settings activated? I know, you sort of ruled it out but maybe worth checking again.