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3 hours ago, reynoldsyoung said:

In other words, you must leave all the "info" on the monitor for the selected profile to be retained.  Making sense??

No, it’s nothing to do with the info views. The settings are reset whenever you select a profile in the menu. The issue is that you can’t change the Default profile so you need to save your favourite settings as a User profile so that you don’t lose them when you choose another profile or update the FW.

Think of a profile as a saved snapshot of the camera settings that you can later recall.

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I received a prompt, kind and helpful response to my support email about this. Among other things it included the following really helpful comment (which I'm quoting because others may be as unaware of this as I was):

Quote

Are you 100% positive you still have a profile selected (number showing next to the little dude) right before you switch the camera off?

The number will be “lost” if you make changes to the profile. So next time you switch the camera on, there will be no profile selected. The settings will be whatever you had last selected, including the settings from the last profile you had selected with the changes you had made to them.

 

I certainly had not picked up that from the camera manual (so maybe I should look at it again!). In my case, it's possible that I do make changes, while using the camera, to settings otherwise contained in the profile.

My Q3 has behaved properly today so I may be able to put this down to "experience”!

Stephen

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15 minutes ago, Stephen_C said:

I received a prompt, kind and helpful response to my support email about this. Among other things it included the following really helpful comment (which I'm quoting because others may be as unaware of this as I was):

I certainly had not picked up that from the camera manual (so maybe I should look at it again!). In my case, it's possible that I do make changes, while using the camera, to settings otherwise contained in the profile.

My Q3 has behaved properly today so I may be able to put this down to "experience”!

Stephen

Hi Stephen.

Yes, the number disappears when you make any setting change after selecting the profile. I guess it’s to show you that you have made changes to the selected profile, but it’s not obvious! 

It’s difficult to remember to resave the profile when you do make changes that you want to persist and some cameras give you the option to automatically save changes to settings in the active profile

I guess things get easier when we’ve played around with the Q3 for some time and have stored a few profiles that we are happy with.

 

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I received a further response from Leica software support after responding to the first and was given this really useful summary with permission to post it here. I hope it is of help to some others.

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Here’s a more detailed description regarding the “magically disappearing user names” or the “automatically changing language settings” for all our cameras. Feel free to post this in the forum.

--
A user can create and save a profile. In this profile the settings get saved, including language, function buttons, self-timer, and lens detection.

If a user changes a single setting, the number behind the little dude on the display disappears, because it is no longer the profile originally saved.
This may be confusing, and I have already suggested making the number blink, if it has been modified.
All the other settings saved in that profile remain selected. (It does not jump to a default profile)
Speaking of default profile: The standard profile is always in English, no matter what the camera is first set to by its owner.

The reasons why the number disappears “by itself” usually are:

- the customer made a change to the profile.

- the profile has a self-timer stored and when the camera is power cycled, the self-timer gets deactivated and so the profile is changed, and the number is dropped. (in case you need to take a picture quick, the timer gets deactivated so you do not miss your shot next time you switch on the camera)

-lens detection is set to “manual”. If the camera is power cycled, the manual lens detection, with a 6-bit coded lens mounted, will revert to “automatic” and so the profile is modified, and the number is dropped.

-If a certain lens was stored in a profile and the lens is changed, the profile drops the number.

--

 

 

Stephen

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Just now, Corius said:

I guess it’s to show you that you have made changes to the selected profile, but it’s not obvious! 

I agree with that and had not really previously appreciated that was what was happening. In my case all I was doing was to change the display on the LCD from what I'd set in the profile–and that, of course, caused the apparent "problem”.

Stephen

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I'm updating this thread (in the hope it may assist others who have problems with user profiles) after a further follow-up email from Leica (who have been really good about pursuing this issue). This is what my contact said:

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I just learned something regarding the user profiles which may also be an issue other user are experiencing:
Select any profile, push the round button between the arrow keys to switch off the info overlay, and the number next to the little guy will disappear.

 To me personally, this should not be considered a change of profile. I will inform our Q3 team.

 

Stephen

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I finally get it, I had assumed that updating settings in a profile would be sticky but it's not, you need to navigate to user profiles > manage profiles > save as profile > select profile > confirm save profile. Feels like it would be great for an option for changes to be immediately applied and sticky vs the current long winded system.

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31 minutes ago, Derbyshire Man said:

I finally get it, I had assumed that updating settings in a profile would be sticky but it's not, you need to navigate to user profiles > manage profiles > save as profile > select profile > confirm save profile. Feels like it would be great for an option for changes to be immediately applied and sticky vs the current long winded system.

Hmm...really? I don't want any change I happen to make to a camera setup to be immediately recorded in whatever profile I happened to have selected last. The whole point of user profiles is to have a stable set up for various purposes that you can return to, not one that varies whenever you change something.

Note that this whole discussion is not specific to the Q3, or arises because something new came in with the Q3. User profiles have worked the same way ever since Leica started using them in the year 0.

Edited by LocalHero1953
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You better photographers probably already do this...but, given my recent failures understanding and setting up profiles, I have now started exporting my profiles to the SD card and moving that file to my Mac for safe keeping.  At least if I screw up and delete/move/lose a profile after all the button pushing to get it right, I can recover.

Best to you all!!

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6 minutes ago, Le Chef said:

And take the SD card with profiles on it with you when you travel. If you have to reboot the camera you can quickly reinstall the profiles.

Do you have to do this with any other camera make, or is this just a Leica thing? I find it a little quaint in this day and age that one has to fiddle about with such, instead of the camera having sufficient memory to store a few profiles.

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The camera has memory to store the profiles - they’re there whenever you start up the camera. The point here is backing up the profiles on a separate medium, if you have to reboot the camera. To me that just seems common sense.

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17 minutes ago, Le Chef said:

The camera has memory to store the profiles - they’re there whenever you start up the camera. The point here is backing up the profiles on a separate medium, if you have to reboot the camera. To me that just seems common sense.

I do have my profiles on an SD card, but not currently in my bag . not ideal if it ain't in the bag. So that has to change.

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