Eoin Posted September 13, 2007 Share #21 Posted September 13, 2007 Advertisement (gone after registration) ..... Leica Germany i am not sure who they use over there for Europe and Asia Well it was GLS for the M8 recall, Fedex for the filters, DHL for the return of equipment after calibration and I don't recall who did the 30% lenses but it was none of the above. All to Ireland, so it seems they have no dedicated single logistics partner. Link to post Share on other sites More sharing options...
Advertisement Posted September 13, 2007 Posted September 13, 2007 Hi Eoin, Take a look here Sending Equipment to Solms. I'm sure you'll find what you were looking for!
Guest GuyMancusoPhoto Posted September 13, 2007 Share #22 Posted September 13, 2007 yes it seems that way , not like the US. Link to post Share on other sites More sharing options...
Venkman Posted September 14, 2007 Share #23 Posted September 14, 2007 Let me see, 10:58 - delivery refused by Leica 14:08 - post on the forums 15:12 - total disappointment by shitty service of Leica 15:48 - matter resolved, Leica returned call, all good 4 hours, 50 minutes, in which a total desaster turned into a happy ending. On the next season of "24": Jack Bauer tracks down a shipment of Leica filters in LA. Link to post Share on other sites More sharing options...
Guest GuyMancusoPhoto Posted September 14, 2007 Share #24 Posted September 14, 2007 Here is the proper info: Customer Service: Please send your equipment to the following address, together with the repair documentation filled out. For work performed under warranty, contact us in case we are supposed to pick up your equipment. Address: Leica Camera AG Leica Customer Service Solmser Gewerbepark 8 35606 Solms Contact person: Andrea Frankl, Rita Woschee, Eberhard Jakob, Ingo Molkentin Phone: 06442 208 189 Fax: 06442 208 339 E-mail: cs@leica-camera.com Spare parts service: The Leica spare parts service has camera and lens accessories such as eyepieces, even for Leica devices more than 30 years old. Private customers can find what they are looking for here. However, this service is not provided to professional repair workshops. Address: Leica Camera AG Leica Customer Service - Ersatzteile Solmser Gewerbepark 8 35606 Solms Contact person: Lothar Luehring Phone: 06442 208 229 Fax: 06442 208 90832 E-mail: lothar.luehring@leica-camera.com Professional Service: We offer additional advantages to professional photographers as for example a very quick service or material loan during repair. To obtain information and apply to this service, please contact: Address: Leica Camera AG Leica Customer Service - Profi Service Solmser Gewerbepark 8 35606 Solms Contact person: Andrea Frankl Phone: 06442 208 189 Fax: 06442 208 339 E-mail: andrea.frankl@leica-camera.com Link to post Share on other sites More sharing options...
Venkman Posted September 14, 2007 Share #25 Posted September 14, 2007 Guy, if you keep your posting speed up (roughly 30 posts per day), you'll break your posting record by end of the year Link to post Share on other sites More sharing options...
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