Features

[smg139]

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I am interested to know why those features that are not in the M11 manual are not discussed wider: for example,

- user profiles continue to be deleted and possibly corrupted

- camera resetting to factory default for no reason 

- mysteriously setting the ISO to 12500 as default

- erroneously overriding the shutter speed to higher than that set via the top plate dial. 
- etc. 

if I google these I get nothing. When I visit my Leica dealer, I am told they are well known issues. 
Leica - resist the temptation to walk the route of denial and dishonesty. We will walk away. 

[jaapv]

It should tell you something that you find nothing in Google - Leica users are not the type to remain silent if there is an issue.
A dealer is not infallible; I would go for a second opinion by Leica Customer Service if I were you, and, to be honest, user error cannot be ruled out. Maybe you can tell us a bit more: for instance: do you save your user profiles?

[Photoworks]

I have user profiles active for 2 month.. they are still there after firmware update.

My understanding is that deleted profiles are caused by camera reset.

2 hours ago, smg139 said:

- mysteriously setting the ISO to 12500 as default

some function can be set by the touch screen even not set on top..

I can only think the internal battery is empty and the insert battery is stored outside. I can think of any other reset option.
Lots of problem are caused by incompatible SD cards...

You probably should tell us more.. every situation is different.