Help Requested! Leica D-Lux 7 not powering on

[smoothjaguar]

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Hi Everyone, I have been using the D-Lux 7 for 2 years now and have been so happy with the camera. 

Recently my first real issue has arisen. Camera was out of charge, and I was using a portable battery to give it some juice on the go. 

Camera turned off and I kept on trying to turn it back on impatiently hoping the battery pack had given it sufficient charge. The camera turned on once again and then shut back off completely. Now the battery won't even charge and the camera is completely dead. I ordered a replacement battery hoping it was a battery issue but it doesn't seem to make a difference.

Any idea how to factory reset the camera physically? Or do you think I have to send it in to the Leica factory to have it professionally looked at and fixed. Perhaps I knocked one of the charging pieces loose and that's why it's not turning on. I can leave the camera to charge over night and I hear the faint buzzing noise of a charging battery but nothing seems to turn on.

Any suggestions are welcome.

Thank you,

FM

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[wda]

Alarm bells ring when I read of the use of a possibly unregulated 'portable' battery. Indeed that could be the cause of your dead camera. Back to Leica, I fear.

[ceflynn]

There are rare cases in which thoroughly vetted backup batteries supplied by a major telecommunications company can cause problems.

After years of faithful service, the lead-acid  battery in my Verizon FiOS optical network terminal needed to be replaced. I ordered a new replacement battery from Verizon, and when it arrived, I installed it according to their instructions. After it was connected, none of the lights on my optical network terminal lit up. 

I called Verizon, and was asked if any light, even the "failure" light, was on. My answer was "no". The Verizon representative told me that such failures were extremely rate, but they did happen. The new battery developed an over voltage for a brief moment when it was first connected, and it totally destroyed my optical network terminal, which Verizon replaced at no cost to me the next day.

Verizon switched to a battery backup unit using eight D cells, which are to be connected only when needed, and have the advantage of being able to be purchased locally. I decided to invest in a third UPS device, identical to the ones I use with my computer.

Edited August 12, 2021 by ceflynn