M10-P DNGs – strong red colour-cast problem

[Simon Lucas]

Advertisement (gone after registration)

Hi this is my first post here as I am new owner of the m10p camera. I have many years experience with digital photography and am used to raw processing which I use by default these days. I use Photoshop and Lightroom, which are the current versions with the current version of Camera Raw installed.

This Leica M10-P has had me puzzled from the start. All the DNG photographs have a very strong red cast*.  I can correct the red cast manually. Resetting white balance in LR or PS cannot cure it, but I can go into the RGB channels and do it by hand. Using 'auto' in LR develop cannot cure it. I have tried AWB and setting the colour balance in camera manually but this only has a minor effect on the resulting DNGS. I have struggled with this problem for 2 days and then this morning I found some M10-P sample DNGs online. They work flawlessly!

Is there anything that I could be doing that could cause this? Or is this a faulty camera?

Help please. Thank-you.

*(There seems to be a slight red cast to the few jpgs I have but I turned jpg off very early on, and I probably need to check them again in daylight conditions as I only have a few indoor shots in weird mixed lighting conditions.)

[Advertisement]

The Leica Q3 is available for pre-order at B&H Photo Video and Adorama

[jaapv]

Reset to factory settings. 

[Simon Lucas]

14 minutes ago, jaapv said:

Reset to factory settings. 

Ok. It was brand new 3 days a go, but I'll try, thank-you. 

[Matlock]

1 minute ago, Simon Lucas said:

Ok. It was brand new 3 days a go, but I'll try, thank-you. 

It is not uncommon, I had to reset when I got my M10-R. No further problems and it only takes a couple of seconds.

[Simon Lucas]

Astonishing, my camera now works as expected. Thank-you. That has saved me a lot of further anguish in mere seconds.

Edited October 25, 2020 by Simon Lucas

[Matlock]

1 minute ago, Simon Lucas said:

Astonishing, my camera now works as expected. Thank-you. That has saved me a lot of further anguish in mere seconds.

Really pleased it has been sorted.

[Simon Lucas]

Advertisement (gone after registration)

Be good sticker to have on the box. 'Reset to factory settings, before use'.

Great to get such fast response on the forum. I will I have no doubt be a repeat visitor for more Leica know-how.

Edited October 25, 2020 by Simon Lucas

[Sid Bolan]

Just last night put the battery in my first ever digital M, an M10-P, and immediately found myself in the slough of despond when I saw a magenta cast at every setting. It's brand new but I will try the reset. Fingers crossed......SUCCESS. What a wonderful place this forum is. Thank you

[Good To Be Retired]

It always pleases me to see someone get truly  definitive, useful information on Internet forums.  

This forum in particular seems able to avoid the childish bickering that appears to be the mainstay of the world's largest photo forum.  

Good work Guys

Edited December 16, 2020 by Good To Be Retired

[suchislife]

Many thanks - I encountered exactly the same problem, which you have helped me solve.